FENIX FLASHLIGHTS - HOW MAY WE ASSIST YOU?

• How can I order parts for my flashlight?
• Can I leave my rechargeable flashlight or battery plugged in all the time?
• How can I fix the button or tail switch on my flashlight?
• How do I know when my battery is finished charging?
• What's the difference between a $5 18650 battery and a Fenix battery?
• Why does my light turn on while plugged in and charging but not when unplugged?
• What is the color temperature of my flashlight?
• What's the difference between the PD35 and the UC35?
• Can I power my Fenix flashlight or headlamp with non-rechargeable lithium batteries?
• My unit's USB port is not working. Is it covered under warranty?

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• Fenix PD35TAC Troubleshooting Steps
• What is the Fenix Limited Lifetime Warranty?
• Fenix UC35 V2 Troubleshooting Steps
• How can I get my light repaired if it is out of warranty?
• How do I know which Fenix Warranty & Repair Center will handle my service work?
• Show me a video on troubleshooting if my light won't turn on.
• Fenix PD35 V2 Troubleshooting Steps
• Fenix TK20R Troubleshooting Steps
• Fenix UC30 Troubleshooting Steps
• What are the basic tasks I can perform to keep my light operating?

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• Will I get the shipping tracking number for my order?
• Do you ship outside the US?
• Do you have shipping charges?
• What countries do you NOT ship to?

• Fenix Rewards Program
• What does "manual verification" mean on my order status?
• Can I use Duracell batteries with my Fenix flashlight?
• What is your warranty policy?
• What is your return policy?
• How does the Lumen Bucks reward program work?
• What does "awaiting fulfillment" mean on my order status?
• Do you engrave flashlights?
• Can I purchase a new lens for my Fenix flashlight?
• Can I use multiple coupons at once?

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