# fenix-light-store > Public Help Center articles for fenix-light-store. Use these links as concise, text-first sources for customer-facing support policies and FAQs. Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended. ## Articles - [What kind of LED is used in PD45R ACE?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-pd45r-ace-2005739.md): A Luminus SFT-70X-WS65-H2-H1652 LED with a lifespan of 50,000 hours. - [What is the color temperature of PD45R ACE?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-pd45r-ace-2005740.md): Around 6500K. - [What is the working voltage of PD45R ACE?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-pd45r-ace-2005741.md): The working voltage is 3.0 V - 4.2 V. - [Is PD45R ACE rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-pd45r-ace-rechargeable-how-long-is-the-charging-time-2005742.md): Yes, PD45R ACE is rechargeable with a hidden USB Type-C port. The indicator will display red while charging and will turn green when fully charged. The normal charging time of the included battery is about 3 hours from depleted to fully charged. - [Does the charging port remain waterproof after any water ingress?](https://help.fenix-store.com/en-US/does-the-charging-port-remain-waterproof-after-any-water-ingress-2005743.md): The USB Type-C charging port features an inner waterproof design, enabling normal charging operations following any water ingress. After ensuring the port is thoroughly dried, users can start the charging process. - [How to prevent accidentally activating the PD45R ACE?](https://help.fenix-store.com/en-US/how-to-prevent-accidentally-activating-the-pd45r-ace-2005744.md): The PD45R ACE features the Lock mode for locking and unlocking the flashlight. Lock: With the light switched on, rotate the mode selector ring to “” to lock the currently selected output. Pressing or tapping the tactical tail switch cannot change the output or turn off the light. With the light switched off, rotate the mode selector ring to “” to lock the tactical tail switch. Pressing or tapping the tactical tail switch cannot turn on the light. Unlock: Rotate the mode selector ring from “” to any designated mode to unlock the flashlight. After unlocking the flashlight, the tactical tail switch functions properly. - [Why does the PD45R ACE downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-pd45r-ace-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-2005745.md): There are two reasons: 1. Intelligent Overheat Protection The flashlight will accumulate a lot of heat when used at high output levels for extended periods. When the light reaches a temperature of 60°C or above, the light will automatically step down a few lumens to reduce the temperature. 2. Low-voltage Warning When the voltage level drops below the preset level, the flashlight is programmed to downshift to a lower brightness level until the lowest output is reached. - [Why does the PD45R ACE happen to flicker?](https://help.fenix-store.com/en-US/why-does-the-pd45r-ace-happen-to-flicker-2005746.md): The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate: 1. Poor battery level. Solution: Recharge or replace the battery. 2. The contact or contact point of the battery or light is dirty. Solution: Clean the contact points with a cotton swab soaked in rubbing alcohol. If the above methods don't work, please contact your authorized distributor. - [What kind of battery can be used in PD45R ACE?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-pd45r-ace-2005747.md): The PD45R ACE flashlight package comes with a Fenix ARB-L21-6000 battery. It is recommended to use a Fenix ARB-L21 series battery. Other Li-ion batteries are not recommended, as an unmatched battery may cause the flashlight to fail to work normally. - [What are the optional accessories for PD45R ACE?](https://help.fenix-store.com/en-US/what-are-the-optional-accessories-for-pd45r-ace-2005748.md): The PD45R ACE flashlight package comes with a lanyard and a holster. Other compatible accessories include: AER-04 Remote pressure switch AER-05 Remote pressure switch ALG-00 Flashlight ring ALG-18 Flashlight ring ALG-15 Rail mount ALG-16 M-LOK quick-release rail mount, etc. - [How to operate the SET mode of PD45R ACE?](https://help.fenix-store.com/en-US/how-to-operate-the-set-mode-of-pd45r-ace-2005749.md): The SET mode features 6 different output settings, which can be selected based on various application scenarios and users’ usage habits. The operations are as follows: Enter the SET mode →Turn the mode selector ring to “SET.” →number of flashlight blink(s)=current option number=available output amount (e.g., flashlight blinks once = current option is Option 1 = 1 output available, and so forth for other options) 2. Define your target option →Fully press the tactical tail switch. →number of your press(es) = target option number = available output amount (e.g., Want Option 6/6 available outputs? Fully press 6 times.) →The flashlight blinks to confirm your selection. (e.g., flashlight blinks 6 times = Option 6 has been selected = 6 available outputs) 3. Save and use →Rotate back to the General mode to activate. (The light automatically memorizes the selected option) - [What kind of LED is used in PD35R? Does Fenix offer to replace LED?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-pd35r-does-fenix-offer-to-replace-led-2005760.md): Three Luminus SFT40 LED with a lifespan of 50,000 hours. Fenix does not provide LED replacement services for the time being, and users are not recommended to replace the LEDs independently, which may affect product performance and cause product damage. - [What is the color temperature of PD35R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-pd35r-2005761.md): Around 6500K. - [What is the working voltage of PD35R?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-pd35r-2005762.md): Voltage: 2.85 - 6V. - [What is the runtime of the Turbo mode of PD35R?](https://help.fenix-store.com/en-US/what-is-the-runtime-of-the-turbo-mode-of-pd35r-2005763.md): The runtime of the Turbo mode is 2 hours and 15 minutes. The light will rapidly accumulate a lot of heat when used on 1700 lumens / Turbo mode. When the light reaches a temperature of a certain level, the light will automatically step down a few lumens to reduce the temperature. So the runtime of Turbo mode is measured in a total of runtime including output at reduced levels due to temperature or protection mechanism in the design. The stated data are from the results produced by Fenix through its laboratory testing under the temperature of 21±3°C according to the ANSI/PLATO FL1 standard. (For specific runtime performance, refer to the runtime graph in the manual) *According to the ANSI / PLATO FL1 standard, the battery life refers to the time from 30 seconds after the flashlight switch is turned on until the light output reaches 10% of the initial value. - [Is PD35R rechargeable?](https://help.fenix-store.com/en-US/is-pd35r-rechargeable-2005764.md): Yes, PD35R is rechargeable with a USB Type-C. The charging time is about 3 hours. (The indicator will display red while charging and will turn green when fully charged.) - [How to prevent accidentally activate the PD35R?](https://help.fenix-store.com/en-US/how-to-prevent-accidentally-activate-the-pd35r-2005765.md): Unscrew the light tail, or remove the battery to prevent accidental activation. - [Why does the PD35R downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-pd35r-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-2005766.md): There are two reasons: 1. Intelligent Overheat Protection The light will accumulate a lot of heat when used on Turbo output levels for extended periods. When the light reaches a temperature of 60°C or above, the light will automatically step down a few lumens to reduce the temperature. When the temperature drops below 60°C, it will then allow the user for the reselection of Turbo mode. 2. Low-voltage Warning When the voltage level drops below the preset level, the flashlight is programmed to downshift to a lower brightness level until Eco output is reached. When this happens in Eco output mode, the light blinks 3 times every 5 minutes to remind you to timely recharge or replace the battery. - [Why does the PD35R happen to flicker?](https://help.fenix-store.com/en-US/why-does-the-pd35r-happen-to-flicker-2005767.md): The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate: 1. Poor battery level. Solution: Recharge or replace the battery. 2. The contact or contact point of the battery or flashlight is dirty. Solution: Clean the contact points with a cotton swab soaked in rubbing alcohol. If the above methods don't work, please contact your authorized distributor. - [What kind of battery can be used in PD35R?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-pd35r-2005768.md): It is recommended to use 1 x Fenix ARB-L18-3400 Li-ion battery. And compatible with two CR123A batteries. The Turbo mode can not be selected and the brightness of the Strobe mode only reaches 1000 lumens when CR123A batteries are used. - [What kind of LED is used in PD35R ACE? Does Fenix offer to replace LED?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-pd35r-ace-does-fenix-offer-to-replace-led-2005769.md): A Luminus SFT40 LED with a lifespan of 50,000 hours. - [What is the color temperature of PD35R ACE?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-pd35r-ace-2005770.md): Around 6500K. - [What is the working voltage of PD35R ACE?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-pd35r-ace-2005771.md): The working voltage is 2.8 V - 6.0 V. - [Is PD35R ACE rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-pd35r-ace-rechargeable-how-long-is-the-charging-time-2005772.md): Yes, PD35R ACE is rechargeable with a hidden USB Type-C port. The indicator will display red while charging and will turn green when fully charged. The normal charging time of the included battery is about 3 hours from depleted to fully charged. - [Why does the PD35R ACE downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-pd35r-ace-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-2005773.md): There are two reasons: 1. Intelligent Overheat Protection The flashlight will accumulate a lot of heat when used at high output levels for extended periods. When the light reaches a temperature of 60°C or above, the light will automatically step down a few lumens to reduce the temperature. 2. Low-voltage Warning When the voltage level drops below the preset level, the flashlight is programmed to downshift to a lower brightness level until the lowest output is reached. - [Why does the PD35R ACE sometimes flicker?](https://help.fenix-store.com/en-US/why-does-the-pd35r-ace-sometimes-flicker-2005774.md): The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate: 1. Poor battery level. Solution: Recharge or replace the battery. 2. The contact or contact point of the battery or flashlight is dirty. Solution: Clean the contact points with a cotton swab soaked in rubbing alcohol. If the above methods don't work, please contact your authorized distributor. - [What are the optional accessories for PD35R ACE?](https://help.fenix-store.com/en-US/what-are-the-optional-accessories-for-pd35r-ace-2005775.md): The PD35R ACE flashlight package comes with a lanyard and a holster. Other compatible accessories include: AER-02 V2.0 Remote pressure switch ALG-00 Flashlight ring ALG-15 Rail mount ALG-16 Rail mount AOT-S+ Traffic wand AOS-F+V2.0 Filter adapter AOD-S V2.0 Diffuser tip. - [How to operate the SET mode of PD35R ACE?](https://help.fenix-store.com/en-US/how-to-operate-the-set-mode-of-pd35r-ace-2005776.md): The SET mode features 3 lighting options, which can be selected based on various application scenarios and users’ usage habits. The operations are as follows: Loosen the light neck to reveal the hidden SET switch. With the light turned on, single click the SET switch to cycle through Option 1(1 output)→Option 2(3 outputs)→Option 3(5 outputs). When users turn on the flashlight for the first time, Option 3 will be selected by default. When a lighting option is selected, its corresponding indicator will display green for 3 seconds to confirm the selection. - [What kind of LEDs are used in LR36R?](https://help.fenix-store.com/en-US/what-kind-of-leds-are-used-in-lr36r-2005777.md): Utilizes twelve Luminus SST 25 and one CT1-Mini; with a life span of 50,000 hours each. - [What is the color temperature of LR36R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-lr36r-2005778.md): 6000K - 6700K. - [What is the working voltage of LR36R?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-lr36r-2005780.md): 2.8 V - 4.2 V. - [What safety precautions should I keep in mind while operating the LR36R?](https://help.fenix-store.com/en-US/what-safety-precautions-should-i-keep-in-mind-while-operating-the-lr36r-2005781.md): Lasers are radiant light waves that can pose certain risks to human eyes and skin if not handled properly. The laser classification of this flashlight is Class 3B. Watch out for reflected beams from glass and shiny surfaces. - [Is LR36R rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-lr36r-rechargeable-how-long-is-the-charging-time-2005782.md): Yes. The two included ARB-L21-5000 V2.0 batteries can be charged through the USB Type-C charging port. When charging, the OLED display will automatically light up and show the current battery percentage and a charging icon to indicate the charging status. The normal charging time is about 3.5 - 4 hours from depleted to fully charged. Only the Low output of Floodlight mode can be operated while charging. - [How to prevent accidentally activate the LR36R?](https://help.fenix-store.com/en-US/how-to-prevent-accidentally-activate-the-lr36r-2005783.md): Lock: with the light unlocked, rotate the toggle switch counterclockwise to “” to turn off and lock the light. In locked status, the light will not respond to any operation except for battery level checking. Unlock: with the light locked, rotate the toggle switch clockwise to unlock and turn on the light. - [Why does the LR36R downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-lr36r-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-2005784.md): There are two reasons: 1. Intelligent Overheat Protection The flashlight will accumulate a lot of heat when used at high output levels for extended periods. When the light reaches a temperature of 60°C or above, the light will automatically step down a few lumens to reduce the temperature. 2. Low-voltage Warning When the voltage level drops below the preset level, the flashlight is programmed to downshift to a lower brightness level until the lowest brightness level is reached. - [When using the LR36R outdoors during the day, why does it go out automatically after a while, and why can't I rotate the toggle switch to adjust the brightness level?](https://help.fenix-store.com/en-US/when-using-the-lr36r-outdoors-during-the-day-why-does-it-go-out-automatically-after-a-while-and-why-can-t-i-rotate-the-toggle-switch-to-adjust-the-brightness-level-2005785.md): The LR36R features the intelligent brightness adjustment function that measures distance based on detected infrared light. The infrared light outdoors during the day is relatively strong, which will enable the intelligent brightness downshift function of LR36R. Therefore, the flashlight will automatically downshift its brightness level. Solution: with the light locked, press and hold the electronic switch for 6 seconds. The OLED display will show "OFF", and the light will blink eight times in the Low output of Floodlight mode, indicating that this function is disabled. - [Why does the LR36R sometimes flicker?](https://help.fenix-store.com/en-US/why-does-the-lr36r-sometimes-flicker-2005786.md): The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate: 1. Poor battery level. Solution: Recharge or replace the batteries. 2. The contact or contact point of the batteries or flashlight is dirty. Solution: Clean the contact points with a cotton swab soaked in rubbing alcohol. If the above methods don't work, please contact your authorized distributor. - [What kind of batteries can be used in LR36R?](https://help.fenix-store.com/en-US/what-kind-of-batteries-can-be-used-in-lr36r-2005787.md): It is recommended to use the Fenix ARB-L21-5000 series batteries. Other Li-ion batteries are not recommended. As unmatched batteries may cause the flashlight to fail to work normally. - [What kind of LED is used in LD45R?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-ld45r-2005788.md): A Luminus SFT70 LED with a lifespan of 50,000 hours. - [What is the color temperature of LD45R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-ld45r-2005789.md): Around 6500K. - [What are the working voltage and the working current of LD45R?](https://help.fenix-store.com/en-US/what-are-the-working-voltage-and-the-working-current-of-ld45r-2005790.md): The working voltage is 2.8 V - 4.2 V and the maximum working current is 15 A. - [Is LD45R rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-ld45r-rechargeable-how-long-is-the-charging-time-2005791.md): Yes, LD45R is rechargeable with a USB Type-C port. While charging, please follow the steps below: Open the anti-dust cover to reveal the charging port, then connect the USB Type-C end of the charging cable to the flashlight. When charging, the OLED smart display will automatically show the charging icon and the current battery level to indicate the charging status. Once charging is completed, be sure to unplug the charging cable and close the anti-dust cover to maintain the dustproof and waterproof ability. The normal charging time of the included rechargeable battery is approximately 3 hours from depleted to fully charged with a 5V/2.5 A charging adapter. - [Why does the LD45R downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-ld45r-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-2005792.md): There are two reasons: 1. Intelligent Overheat Protection The flashlight will accumulate a lot of heat when used at high output levels for extended periods. When the light reaches a temperature of 60°C or above, the light will automatically step down a few lumens to reduce the temperature. 2. Low-voltage Warning When the voltage level drops below the preset level, the flashlight is programmed to downshift to a lower brightness level until the Eco output is reached. - [What kind of battery can be used in LD45R? Why does the Turbo output cannot be selected while using a Fenix ARB-L21-5000 battery or a Fenix ARB-L21-5000U battery?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-ld45r-why-does-the-turbo-output-cannot-be-selected-while-using-a-fenix-arb-l21-5000-battery-or-a-fenix-arb-l21-5000u-battery-2005793.md): It is recommended to use a Fenix ARB-L21-5000 V2.0 battery. The Fenix ARB-L21-5000 and the Fenix ARB-L21-5000U batteries are not compatible with the LD45R flashlight because their minimum overcurrent protection values are 14 A. The LD45R flashlight has a maximum working current that exceeds 14 A. Therefore, if you use either of these batteries, the flashlight will shut off due to the battery protection mechanism. - [Is E12 V3 rechargeable?](https://help.fenix-store.com/en-US/is-e12-v3-rechargeable-2005800.md): No, the E12 V3 uses standard AA batteries and does not feature onboard charging. Rechargeable Ni-MH AA batteries can be used but must be charged outside of the flashlight. - [Am I allowed to do modifications to my Fenix flashlight?](https://help.fenix-store.com/en-US/am-i-allowed-to-do-modifications-to-my-fenix-flashlight-130286.md): Doing any modifications to your Fenix flashlight will void the warranty. - [Are all tactical flashlights considered weapon lights?](https://help.fenix-store.com/en-US/are-all-tactical-flashlights-considered-weapon-lights-130288.md): Any flashlight that fits our ALG-00 and ALG-01 could be considered a "weapon light." There is not an official designation of what defines a "weapon light" but if it fits in either of those weapon mounts it could be mounted on any rifle that features - [Are Fenix flashlights waterproof?](https://help.fenix-store.com/en-US/are-fenix-flashlights-waterproof-130289.md): Most Fenix flashlights are waterproof and many others are water resistant. Please check the IP rating on the LED flashlights you're interested in to determine if it's waterproof. IP Ratings. A Quick Note About IP Ratings. In an IP rating, you'll typi - [Are Fenix headlamps waterproof?](https://help.fenix-store.com/en-US/are-fenix-headlamps-waterproof-130291.md): All Fenix headlamps are highly water resistant. Some are IP68 rated waterproof which means they could be submerged in two meters of water for 30 minutes and be fine. Some are IP67 rated waterproof which means they could be submerged in one meter of w - [Are Fenix products made in the USA?](https://help.fenix-store.com/en-US/are-fenix-products-made-in-the-usa-130292.md): No, Fenix products are manufactured in China. Fenix Light Limited, the manufacturer, is also based out of China. Fenix-Store.com is one of two official distributors for the United States. Fenix-Store is owned and run by Land Run Brands LLC which is o - [Are there any Fenix flashlights for mining, industrial work, or other hazardous environments?](https://help.fenix-store.com/en-US/are-there-any-fenix-flashlights-for-mining-industrial-work-or-other-hazardous-environments-130293.md): Fenix has created the WF series flashlights which include intrinsically safe lights. These lights are ideal when working in hazardous environments. - [Are there any Fenix flashlights with a TIR lens?](https://help.fenix-store.com/en-US/are-there-any-fenix-flashlights-with-a-tir-lens-130294.md): No, we do not have any Fenix flashlights that feature a TIR lens at this time. This information may change in the future. - [Are there any retailers who carry Fenix flashlights?](https://help.fenix-store.com/en-US/are-there-any-retailers-who-carry-fenix-flashlights-130295.md): Yes, there are a few retailers who carry Fenix flashlights including Dick's Sporting Goods, Academy, and other outdoor focused stores. Check with your local outdoor stores to see if they carry Fenix flashlights. You can also contact us and we may be - [Are there instructions on how to take apart my Fenix flashlight?](https://help.fenix-store.com/en-US/are-there-instructions-on-how-to-take-apart-my-fenix-flashlight-130296.md): Fenix flashlights are not meant to be dismantled. Please don't dismantle the flashlight as taking the flashlight apart will void the warranty. - [Batteries leaked or corroded in my Fenix flashlight. What should I do?](https://help.fenix-store.com/en-US/batteries-leaked-or-corroded-in-my-fenix-flashlight-what-should-i-do-130297.md): The first thing to do will be of course to remove the corroded batteries. Then wipe out all areas exposed to corrosion with a clean cloth or paper towel. Next make a thick solution of baking soda and water. Using an old toothbrush or some other kind - [Can a 16340 battery be used in place of a CR123A battery?](https://help.fenix-store.com/en-US/can-a-16340-battery-be-used-in-place-of-a-cr123a-battery-130298.md): It depends on which Fenix flashlight you're using. It is important to remember that even if the 16340 and CR123 batteries are of similar size and shape, they are different from one another. Check the product listing of the flashlight you're intereste - [Can a USB rechargeable battery be charged in a Fenix USB rechargeable flashlight?](https://help.fenix-store.com/en-US/can-a-usb-rechargeable-battery-be-charged-in-a-fenix-usb-rechargeable-flashlight-130300.md): Yes it is possible but we do not recommend it. You can charge a USB rechargeable battery using a USB rechargeable flashlight, but we have seen cases where there was interference between the battery and the flashlight. So we recommend you use a non-US - [Can Fenix AA and AAA flashlights use Energizer lithium batteries?](https://help.fenix-store.com/en-US/can-fenix-aa-and-aaa-flashlights-use-energizer-lithium-batteries-130301.md): Yes, all of our AA and AAA Fenix flashlights will accept Energizer lithium batteries. AA and AAA flashlights have come a long way. Now you can find powerful AA powered flashlights with many features, perfect for professional work, EDC, survival kits, - [Can Fenix AA flashlights use Li/FeS2 batteries?](https://help.fenix-store.com/en-US/can-fenix-aa-flashlights-use-lifes2-batteries-130302.md): No, these batteries are not recommended in Fenix flashlights. Please check the battery chart located on the product page of the AA flashlight you're interested in to see which batteries are compatible with the flashlight. - [Can Fenix flashlights take extreme temperatures like high 120 degrees?](https://help.fenix-store.com/en-US/can-fenix-flashlights-take-extreme-temperatures-like-high-120-degrees-130304.md): Yes, Fenix flashlights can be used in a range of -4º F to 140ºF. It's important to remember that most flashlights will get hot when used in the turbo brightness level. When using the flashlight in hot temperatures, keeping it on the turbo level for t - [Can Fenix headlamps work in subzero or freezing temperatures?](https://help.fenix-store.com/en-US/can-fenix-headlamps-work-in-subzero-or-freezing-temperatures-130307.md): Yes, Fenix headlamps can handle extreme temperatures. However, the main concern will be with the battery. You will want to use a headlamp that runs on CR123 batteries because they are more cold-resistant than 18650 batteries and will not slowly drain - [Can Fenix USB rechargeable flashlights, headlamps, bike lights, and batteries be charged using a computer USB port?](https://help.fenix-store.com/en-US/can-fenix-usb-rechargeable-flashlights-headlamps-bike-lights-and-batteries-be-charged-using-a-computer-usb-port-130308.md): Yes, you can charge Fenix USB rechargeable products using a computer USB port. You'll most likely see a slower charge when using a computer's USB port. If you're wanting a faster charge, we'd recommend using a USB wall adapter. Check out our article - [Can I change the bulb in my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-change-the-bulb-in-my-fenix-flashlight-130309.md): No, you are not able to get into the head of the flashlight to change the bulb without disassembling the flashlight which would void the warranty. - [Can I change the color of the headband that comes with a Fenix headlamp?](https://help.fenix-store.com/en-US/can-i-change-the-color-of-the-headband-that-comes-with-a-fenix-headlamp-130311.md): No we are not able to change the color of headband that your Fenix headlamp comes with. It is pre-packaged with the light. If you order extra headbands you can request a specific color but we may or may not have any other options on hand. The standar - [Can I charge an unprotected battery in a Fenix rechargeabe flashlight, headlamp, or bike light?](https://help.fenix-store.com/en-US/can-i-charge-an-unprotected-battery-in-a-fenix-rechargeabe-flashlight-headlamp-or-bike-light-130313.md): While it is not recommended to use or charge non-protected cells in any Fenix flashlight, headlamp, bike light, or charger, Fenix rechargeable lights feature protection circuits and therefore should be fine. Learn more about protected batteries. - [Can I leave my Fenix rechargeable flashlight plugged in all the time?](https://help.fenix-store.com/en-US/can-i-leave-my-fenix-rechargeable-flashlight-plugged-in-all-the-time-130314.md): For the best battery life, it is not recommended that you constantly charge the light and it is also not recommended to drain the battery to completely dead before recharging. Somewhere in the middle between always charging and rarely charging is whe - [Can I mount my Fenix flashlight onto a shotgun?](https://help.fenix-store.com/en-US/can-i-mount-my-fenix-flashlight-onto-a-shotgun-130316.md): Due to the high recoil of shotguns, we don't recommend using Fenix flashlights on shotguns. The circuitry in our Fenix flashlights are not built to withstand the shotgun's high recoil. However, Fenix flashlights would be able to withstand the recoil - [Can I order a belt clip for my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-order-a-belt-clip-for-my-fenix-flashlight-130317.md): Depending on which Fenix flashlight you own, you may be able to purchase the Fenix AB02 belt clip. Check out the accessory compatibility list to see if your Fenix light is compatible. Many Fenix flashlights come with a pocket clip and/or a holster wh - [Can I order a new tail switch rubber boot cover for my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-order-a-new-tail-switch-rubber-boot-cover-for-my-fenix-flashlight-130319.md): We do sell parts and accessories for Fenix items. Please use our Contact Us form to let us know which part you're looking for and we'll get back to you - [Can I order a two-way pocket clip for my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-order-a-two-way-pocket-clip-for-my-fenix-flashlight-130320.md): Depending on your flashlight, we may have an option available for you. Please fill out our Contact Us form and we'd be happy to assist you. - [Can I purchase a more powerful battery for my Fenix HL40R headlamp than the 2000mAh battery it comes with?](https://help.fenix-store.com/en-US/can-i-purchase-a-more-powerful-battery-for-my-fenix-hl40r-headlamp-than-the-2000mah-battery-it-comes-with-130324.md): No, the Fenix HL40R headlamp has a built-in 2000mAh Li-polymer battery pack and cannot be removed. You may like the Fenix HL60R instead since you can remove the battery and get a higher capacity one. - [Can I purchase a tail cap or a tail switch for my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-purchase-a-tail-cap-or-a-tail-switch-for-my-fenix-flashlight-130325.md): We are not able to sell extra parts for flashlights. If you have a light that has become defective it may covered under the warranty, or you can purchase a replacement part if it is out of warranty. Please go to the returns page to request a return i - [Can I purchase o-rings for my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-purchase-o-rings-for-my-fenix-flashlight-130326.md): Yes, we do have o-rings available. Please contact us using our Contact Us form and we'd be happy to assist you. - [Can I recharge my USB rechargeable flashlight using a USB charger for my iPhone or iPad?](https://help.fenix-store.com/en-US/can-i-recharge-my-usb-rechargeable-flashlight-using-a-usb-charger-for-my-iphone-or-ipad-130329.md): No, you cannot charge your Fenix rechargeable flashlight with a charging cable from an Apple product. Apple products use a Lightening cable to charge. Most Fenix rechargeable flashlights feature a micro-USB port and some feature a USB-C port. However - [Can I register multiple Fenix lights using a single e-mail?](https://help.fenix-store.com/en-US/can-i-register-multiple-fenix-lights-using-a-single-e-mail-130331.md): Please register your products here. You must register each light one at a time but can register multiple units under the same email address. - [Can I remove the strike bezel on my Fenix flashlight and still use the flashlight?](https://help.fenix-store.com/en-US/can-i-remove-the-strike-bezel-on-my-fenix-flashlight-and-still-use-the-flashlight-130332.md): No, you cannot take the strike bezel off any Fenix flashlight. Fenix has created tactical flashlights with smaller bezels so that the flashlight can be easy to carry while still being used for self-defense if necessary. However, if you'd prefer a fla - [Can I switch the tail caps of one Fenix flashlight with another?](https://help.fenix-store.com/en-US/can-i-switch-the-tail-caps-of-one-fenix-flashlight-with-another-130334.md): Some tail caps are the same across models like between the PD35 V2 and the UC35 V2 but many are not compatible. You would not be able to swap tail caps that are completely different like putting a tail cap with a switch onto a light that does not nor - [Can I upgrade any internal components of my older Fenix flashlight with a newer version?](https://help.fenix-store.com/en-US/can-i-upgrade-any-internal-components-of-my-older-fenix-flashlight-with-a-newer-version-130335.md): We are unable to change out any internal components of Fenix flashlights. - [Can I upgrade or trade-in my old or discontinued unit to a current model?](https://help.fenix-store.com/en-US/can-i-upgrade-or-trade-in-my-old-or-discontinued-unit-to-a-current-model-130336.md): Unfortunately, we are unable to do upgrades or trade-ins for older flashlights. However, if you contact our customer service department, we may be able to arrange a special discount for you! - [Can I use a USB AC adapter with a Fenix USB rechargeable flashlight or Fenix charger?](https://help.fenix-store.com/en-US/can-i-use-a-usb-ac-adapter-with-a-fenix-usb-rechargeable-flashlight-or-fenix-charger-130342.md): Yes, you can use a USB AC adapter with a Fenix USB rechargeable flashlight and Fenix charger. Fenix rechargeable flashlights and certain Fenix chargers are able to charge using any USB port including a USB wall adapter, a USB port on the computer, a - [Can I use any 18650 battery in my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-use-any-18650-battery-in-my-fenix-flashlight-130345.md): NOT all 18650 battery brands are the same size (or quality). Fenix lights require 18650 batteries that are 3.6/3.7 volts. That's very important. If you are shopping other brands, then you need to get one that is the same size (length and diameter) as - [Can I use Duracell batteries in my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-use-duracell-batteries-in-my-fenix-flashlight-130346.md): With lithium-ion batteries, we don't recommend using anything other than Fenix batteries. However, you are able to use a Duracell 18650 battery with many Fenix flashlights. With alkaline batteries, we do not recommend using Duracell batteries within - [Can I use rechargeable RC123A batteries in Fenix lights?](https://help.fenix-store.com/en-US/can-i-use-rechargeable-rc123a-batteries-in-fenix-lights-130347.md): Unfortunately Fenix lights are not able to use the rechargeable CR123A batteries, also called RCR123A batteries. If you want to use rechargeable batteries in your Fenix light you must use 18650 batteries or, in certain cases, 16340 and 14500 batterie - [Can I use Samsung batteries in Fenix lights?](https://help.fenix-store.com/en-US/can-i-use-samsung-batteries-in-fenix-lights-130348.md): Yes, you are able to use Samsung batteries in Fenix lights. - [Can I use unprotected 18650 lithium-ion batteries in my Fenix flashlight, headlamp, or bike light?](https://help.fenix-store.com/en-US/can-i-use-unprotected-18650-lithium-ion-batteries-in-my-fenix-flashlight-headlamp-or-bike-light-130350.md): We highly recommend that you DO NOT use unprotected cells in any Fenix flashlight, headlamp, or bike light - [Can the discharge feature on Fenix chargers power an iPhone?](https://help.fenix-store.com/en-US/can-the-discharge-feature-on-fenix-chargers-power-an-iphone-130352.md): No, the discharge feature only works for micro USB devices. Please note that not all devices will work the Fenix battery chargers. - [Can the Fenix HL35 headlamp be tilted up or down or is the headlamp locked in place?](https://help.fenix-store.com/en-US/can-the-fenix-hl35-headlamp-be-tilted-up-or-down-or-is-the-headlamp-locked-in-place-130353.md): Yes, the Fenix HL35 headlamp does rotate up and down. - [Can the top portion of the headband be removed and re-installed on Fenix headlamps?](https://help.fenix-store.com/en-US/can-the-top-portion-of-the-headband-be-removed-and-re-installed-on-fenix-headlamps-130354.md): Yes, it can be removed. If you look underneath the headband at the part where it connects in the front and back, you'll notice a small split in the plastic that you can pull the headband through. You can then use it without the top headband and easil - [Can you upgrade the battery included with a flashlight to a battery with higher milliamps?](https://help.fenix-store.com/en-US/can-you-upgrade-the-battery-included-with-a-flashlight-to-a-battery-with-higher-milliamps-130357.md): Fenix flashlights and lanterns with included batteries come pre-packaged and therefore the batteries cannot be exchanged before shipping. You will need to buy these batteries separately in addition to the item. This will grant you backups in case you - [Do any Fenix bike lights fit on the vertical bar?](https://help.fenix-store.com/en-US/do-any-fenix-bike-lights-fit-on-the-vertical-bar-130358.md): No, all Fenix bike lights are designed to fit on the handle bar rather than the frame of the bike. This allows the light to point in the direction that the bike is turning as it does so. Browse our Fenix bike lights. - [Do Fenix 18650 lithium ion batteries work in other non-Fenix devices?](https://help.fenix-store.com/en-US/do-fenix-18650-lithium-ion-batteries-work-in-other-non-fenix-devices-130359.md): Yes, our Fenix 18650 batteries should work in most devices that use an 18650 battery. It's important to note, that some products prefer flat top 18650 batteries over our button top 18650 batteries. - [Do Fenix flashlights come with batteries?](https://help.fenix-store.com/en-US/do-fenix-flashlights-come-with-batteries-130361.md): Fenix rechargeable flashlights will come with batteries. However, non-rechargeable Fenix flashlights usually won't come with a battery. A good way to tell is that the "UC" series, "RC" series, and all flashlights ending with the letter "R" (TK20R) wi - [Do Fenix flashlights have glass lenses?](https://help.fenix-store.com/en-US/do-fenix-flashlights-have-glass-lenses-130362.md): The majority of Fenix products have a glass lens. The only flashlights you'll find on Fenix-Store that have a plastic lens are listed below. If you do not see a model on this list it means that it has a glass lens. Models with plastic lenes:. E05E12 - [Do Fenix flashlights have parasitic drain?](https://help.fenix-store.com/en-US/do-fenix-flashlights-have-parasitic-drain-130364.md): Yes, many Fenix flashlights have a slight parasitic drain, specifically the ones that feature digital switches. This is due to the fact that the light needs to draw a very small amount of energy to detect when it is being turned on. - [Do Fenix flashlights have reverse polarity protection?](https://help.fenix-store.com/en-US/do-fenix-flashlights-have-reverse-polarity-protection-130365.md): Yes, all Fenix flashlights have reverse polarity protection - [Do Fenix flashlights that use APF technology require a mechanical tail switch, electronic side switch, or rotary switch?](https://help.fenix-store.com/en-US/do-fenix-flashlights-that-use-apf-technology-require-a-mechanical-tail-switch-electronic-side-switch-or-rotary-switch-130366.md): No. APF is just a technology and can work with either mechanical or electronic switches or a combination. For the TK11 TAC, the tail switch is a mechanical-electronic combination. The rotating switch is mechanical; the forward switch is electronic. A - [Do Fenix flashlights use CREE LED bulbs?](https://help.fenix-store.com/en-US/do-fenix-flashlights-use-cree-led-bulbs-130370.md): Fenix flashlights mostly use either CREE LED or Luminus LED. Check the product description of any Fenix flashlight you're interested in to see which brand of LED it uses. This information may change in the future. - [Do Fenix flashlights, headlamps, or bike lights work with Nitecore batteries?](https://help.fenix-store.com/en-US/do-fenix-flashlights-headlamps-or-bike-lights-work-with-nitecore-batteries-130372.md): All Fenix products can work with the majority of high quality batteries. However it should be noted that many Fenix flashlights require button top batteries. - [Do I have to recharge the batteries in my Fenix rechargeable flashlight or can I use a battery charger?](https://help.fenix-store.com/en-US/do-i-have-to-recharge-the-batteries-in-my-fenix-rechargeable-flashlight-or-can-i-use-a-battery-charger-130373.md): If your light uses an 18650 or other standard type of battery you can charge the batteries that come inside your Fenix rechargeable flashlight through the flashlight or on a charger. You don't need to specifically charge them using the flashlight's c - [Do the batteries in my rechargeable flashlight have to be charged through the flashlight or can I use a battery charger?](https://help.fenix-store.com/en-US/do-the-batteries-in-my-rechargeable-flashlight-have-to-be-charged-through-the-flashlight-or-can-i-use-a-battery-charger-130374.md): If your light uses a 21700, 18650, or other standard type of battery you can charge the batteries that come inside your Fenix rechargeable flashlight through the flashlight or on a charger. You don't need to specifically charge them using the flashli - [Do you carry tactical flashlights that feature a red light?](https://help.fenix-store.com/en-US/do-you-carry-tactical-flashlights-that-feature-a-red-light-130384.md): Yes, we have the TK26R flashlight that has built-in red and green LEDs. We also have the HT18 which comes with specialized colored filters, including a red one!. You can also check on the accessory compatibility list to see other flashlights that are - [Do you have a Fenix battery charger for the Fenix ARB-L26-4500P battery?](https://help.fenix-store.com/en-US/do-you-have-a-fenix-battery-charger-for-the-fenix-arb-l26-4500p-battery-130385.md): The ARB-L26-4500P battery is only intended to charge inside the Fenix PD40R flashlight and will not charge with any Fenix battery charger. - [Do you have a Fenix flashlight that is considered intrinsically safe?](https://help.fenix-store.com/en-US/do-you-have-a-fenix-flashlight-that-is-considered-intrinsically-safe-130386.md): Yes, we have the Fenix WF05E, Fenix WF11E, and Fenix WF30RE flashlights which are all intrinsically safe. The WF30RE is also rechargeable! - [Do you have a Fenix flashlight with an infrared beam?](https://help.fenix-store.com/en-US/do-you-have-a-fenix-flashlight-with-an-infrared-beam-130388.md): Unfortunately, Fenix does not currently carry a flashlight with an infrared beam. This information may change in the future. - [Do you have a flashing front or back Fenix light for bikes?](https://help.fenix-store.com/en-US/do-you-have-a-flashing-front-or-back-fenix-light-for-bikes-130390.md): We do not have a front flashing bike light, but we do have a back flashing bike light. The Fenix BC05R flashing tail light is a great option. This information may change in the future. - [Do you have a flashlight that features an adjustable focus, is rechargeable, and has a good LED?](https://help.fenix-store.com/en-US/do-you-have-a-flashlight-that-features-an-adjustable-focus-is-rechargeable-and-has-a-good-led-130391.md): We do have adjustable focus flashlights. Each flashlight comes with either a CREE LED or Luminus LED. However, none of them are directly rechargeable, but all of them do take rechargeable batteries. - [Do you have a headlamp with a single function or output?](https://help.fenix-store.com/en-US/do-you-have-a-headlamp-with-a-single-function-or-output-130392.md): No, we do not have a headlamp that has a single function or output. All of our headlamps and flashlights feature multiple outputs. - [Do you have a rubber headband or strap to help keep my Fenix headlamp on my hat?](https://help.fenix-store.com/en-US/do-you-have-a-rubber-headband-or-strap-to-help-keep-my-fenix-headlamp-on-my-hat-130393.md): We don't have a rubber headband. We have seen some people put black electrical tape in a couple of places on the band so that the band has that contact point. - [Do you have a small Fenix flashlight with a red beam?](https://help.fenix-store.com/en-US/do-you-have-a-small-fenix-flashlight-with-a-red-beam-130394.md): No, we do not have a small flashlight with a red LED. However, a small flashlight like the Fenix LD12 can use a red filter lens AD301. This information may change in the future. - [Do you have alternate pocket clips for Fenix flashlights?](https://help.fenix-store.com/en-US/do-you-have-alternate-pocket-clips-for-fenix-flashlights-130396.md): No, unfortunately, we do not have any alternative pocket clips. Fenix flashlights only work with the clip they come with. - [Do you have any Fenix bike lights that run on AA batteries?](https://help.fenix-store.com/en-US/do-you-have-any-fenix-bike-lights-that-run-on-aa-batteries-130397.md): No, we do not have any Fenix bike lights that run on AA batteries. However, we have the BC30 V2.0 bike light that can run on CR123A batteries. This information may change in the future. - [Do you have any Fenix flashlights with an adjustable focus?](https://help.fenix-store.com/en-US/do-you-have-any-fenix-flashlights-with-an-adjustable-focus-130905.md): We do have the Fenix FD41 flashlight which has an adjustable focus. Any flashlight from the FD series will have an adjustable focus. - [Do you have any open-box, refurbished, or returned Fenix flashlights, headlamps, bike lights, and accessories?](https://help.fenix-store.com/en-US/do-you-have-any-open-box-refurbished-or-returned-fenix-flashlights-headlamps-bike-lights-and-accessories-130906.md): Yes, check out our clearance section where you'll find many great deals including open box and returned items. - [Do you have discounts during Black Friday?](https://help.fenix-store.com/en-US/do-you-have-discounts-during-black-friday-130907.md): We send out a newsletter with all of our discounts and sales that we're having, including Black Friday. Make sure to sign up for it by scrolling to the bottom of our Fenix Store page and entering your email. You'll receive news about sales, new rele - [Do you have MSDS sheets for Fenix products?](https://help.fenix-store.com/en-US/do-you-have-msds-sheets-for-fenix-products-130908.md): We do have MSDS sheets available. Please reach out to us using our Contact Us form and we'll be happy to assist! - [Do you have upgrades for my Fenix flashlight?](https://help.fenix-store.com/en-US/do-you-have-upgrades-for-my-fenix-flashlight-130909.md): There may be an upgraded version of your light out. Try to first search for the same model number that you have to see if there is a newer version available. If you have a question about a specific model you can contact us using our Contact Us form. - [Do you offer any package deals?](https://help.fenix-store.com/en-US/do-you-offer-any-package-deals-130911.md): Yes we do! You can browse our Fenix flashlight bundle section where we offer multiple package deals. - [Do you offer discounts for military or first responders?](https://help.fenix-store.com/en-US/do-you-offer-discounts-for-military-or-first-responders-130912.md): Yes, we are happy to help support those who have been in service. We offer discounts to military, first responders, medical staff, teachers, commercial drivers, and government purchasers through VerifyPass. You must have an account with VerifyPass in - [Do you sell belt holsters for my Fenix flashlight?](https://help.fenix-store.com/en-US/do-you-sell-belt-holsters-for-my-fenix-flashlight-130913.md): There are a few options we have for holsters. If you would like to purchase the same holster that your light came with, please reach out to us using our Contact Us form to see if we have the specific item you're looking for. Otherwise, we also have t - [Do you sell bulbs for Fenix flashlights?](https://help.fenix-store.com/en-US/do-you-sell-bulbs-for-fenix-flashlights-130914.md): No, we do not sell bulbs for any of our flashlights. Taking apart the flashlights can break the waterproofing on them. If a Fenix LED needs to be replaced, you must send the light in for repair. Please submit an RA request form to get started with wa - [Do you sell micro USB charging cables?](https://help.fenix-store.com/en-US/do-you-sell-micro-usb-charging-cables-130915.md): Yes, you can find spare micro USB charging cables here. - [Do you sell rechargeable CR123A lithium batteries?](https://help.fenix-store.com/en-US/do-you-sell-rechargeable-cr123a-lithium-batteries-130916.md): No, we do not sell rechargeable CR123A lithium batteries because they are not compatible with Fenix lights. You can find more information about which batteries your Fenix flashlight is compatible with by checking its product page or user manual. You - [Do you sell replacement brackets for Fenix headlamps?](https://help.fenix-store.com/en-US/do-you-sell-replacement-brackets-for-fenix-headlamps-130917.md): Yes we do sell replacement brackets for Fenix headlamps. Please contact us to see if we have the part you're looking for. - [Does APF allow Fenix lights to be brighter than 2200 lumens?](https://help.fenix-store.com/en-US/does-apf-allow-fenix-lights-to-be-brighter-than-2200-lumens-130919.md): Yes. APF is a way to allow those tail-switch-controlled flashlights to step into the age of high output above 2000 lumens. Not the only way, but a better way. A perfect support for those high-output LEDs and high-performance batteries. The APF system - [Does Fenix make a headlamp that has different colored LEDs such as red, green, blue?](https://help.fenix-store.com/en-US/does-fenix-make-a-headlamp-that-has-different-colored-leds-such-as-red-green-blue-130920.md): We do not have a headlamp that has blue or green LEDs and other headlamps with red light like the HL60R only offer a very low-level red light for map reading. However, the Fenix HL40R is compatible with the AOF-M filters that come in red, blue, and g - [Does Fenix make a headlamp with a red LED that has more than one lumen?](https://help.fenix-store.com/en-US/does-fenix-make-a-headlamp-with-a-red-led-that-has-more-than-one-lumen-130921.md): No, we do not have a headlamp with a red output over 1 lumen. However, you can fit the AOF-M filter lenses on the Fenix HL40R headlamp. This would allow you to get red, green, or blue light in various outputs. This information may change in the futur - [Does Fenix offer any flashlights for marine or diving use?](https://help.fenix-store.com/en-US/does-fenix-offer-any-flashlights-for-marine-or-diving-use-130923.md): Yes, we have the Fenix SD11 and Fenix SD20 dive lights. These flashlights are designed with marine and diving use in mind and can be underwater down to 100 meters (332 feet). Any Fenix flashlight in the SD series will be a diving light. This informat - [Does the APF technology in Fenix lights cause a flicker?](https://help.fenix-store.com/en-US/does-the-apf-technology-in-fenix-lights-cause-a-flicker-130924.md): No, unlike PFM, APF technology has no flickering effect. - [Does the Fenix 26650 battery fit inside a Fenix PD35 (V1), PD35 V2.0, or PD35 TAC flashlight?](https://help.fenix-store.com/en-US/does-the-fenix-26650-battery-fit-inside-a-fenix-pd35-(v1)-pd35-v20-or-pd35-tac-flashlight-130925.md): No, the 26650 battery is too big to fit inside a Fenix PD35 (V1), PD35 TAC, and PD35 V2.0 flashlights. These flashlights are only compatible with 18650 lithium-ion batteries and CR123A lithium batteries. Check out our blog to learn about different ba - [What is the color temperature of my flashlight?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-my-flashlight-129851.md): 6500K and up: gives off a bright bluish hue of light - [Which flashlights can be weapon mounted?](https://help.fenix-store.com/en-US/which-flashlights-can-be-weapon-mounted-131379.md): Generally, any flashlight that has a body diameter between .89 and 1.02 inches will fit with either of our two tactical ring mounts. These tactical ring mounts will fit on a standard picatinny rail. The ALG-00 will fit any flashlight with a body diam - [Does the heat protection on Fenix flashlights react to the actual temperature of the flashlight or is based on a built-in timer?](https://help.fenix-store.com/en-US/does-the-heat-protection-on-fenix-flashlights-react-to-the-actual-temperature-of-the-flashlight-or-is-based-on-a-built-in-timer-132785.md): It depends on the model. The heat protection on most Fenix flashlights reacts to the actual temperature of the flashlight. But there are some models that have a simple timer instead, most often on the highest setting. - [How can I be sure I'm purchasing a genuine Fenix product?](https://help.fenix-store.com/en-US/how-can-i-be-sure-im-purchasing-a-genuine-fenix-product-132786.md): When purchasing from Fenix-Store you can be confident that you're getting an official Fenix item as we are a certified Fenix distributor. If purchasing on a marketplace site such as Ebay, we recommend caution. Make sure that the seller allows for ret - [How can I fix the button or tail switch on my flashlight?](https://help.fenix-store.com/en-US/how-can-i-fix-the-button-or-tail-switch-on-my-flashlight-132787.md): For issues with the side switch, please contact our customer service department. For issues with the tail switch, please see the below instructions to tighten the switch if necessary. Be careful not to over-tighten!. NOTE: NOT ALL FENIX FLASHLIGHTS - [How can I order parts for my flashlight?](https://help.fenix-store.com/en-US/how-can-i-order-parts-for-my-flashlight-132791.md): Unfortunately we do not have the inventory to allow customers to purchase parts directly on our website; our parts are reserved for use with warranty and repair claims. If your light is malfunctioning and you think that you may need a replacement par - [How can I request a donation for my charity or event?](https://help.fenix-store.com/en-US/how-can-i-request-a-donation-for-my-charity-or-event-132792.md): Please use our Contact form to reach out with your inquiry and we'd be happy to help you. - [How can I get some cool Fenix swag?](https://help.fenix-store.com/en-US/how-can-i-get-some-cool-fenix-swag-132789.md): Thank you for being a Fenix Fan! You can request freebies in the comments section when you place an order. - [How can I tell how long a battery will last in my flashlight?](https://help.fenix-store.com/en-US/how-can-i-tell-how-long-a-battery-will-last-in-my-flashlight-132793.md): Check on the product listing of your Fenix flashlight to find the estimated run time for your flashlight. Some Fenix flashlights also come with battery capacity indicators which will give you a good idea of how much power is left in your battery. Che - [How do I know when my battery is finished charging?](https://help.fenix-store.com/en-US/how-do-i-know-when-my-battery-is-finished-charging-132794.md): All Fenix products that charge batteries have a pretty clear way to tell when the battery is full! - [How do I register my Fenix flashlight, headlamp, or bike light?](https://help.fenix-store.com/en-US/how-do-i-register-my-fenix-flashlight-headlamp-or-bike-light-132795.md): Please go to the manufacturer's website: http://fenixlight.com/ServiceRegister.aspx to register your flashlight. - [How do I assemble a Fenix headband?](https://help.fenix-store.com/en-US/how-do-i-assemble-a-fenix-headband-132796.md): Please see the video below for instructions on how to assemble the new style of Fenix headband! - [How do I remove the pocket clip on a Fenix flashlight without hurting the flashlight or clip?](https://help.fenix-store.com/en-US/how-do-i-remove-the-pocket-clip-on-a-fenix-flashlight-without-hurting-the-flashlight-or-clip-132797.md): You will simply just work your fingers underneath the pocket clip until you have a good enough grip and then all you do is just pull until it comes off. No fancy way of getting it off, just need to pull it off. The clip should be able to withstand th - [How do I select a headlamp? So many choices!](https://help.fenix-store.com/en-US/how-do-i-select-a-headlamp-so-many-choices-132800.md): How to Select an LED Headlamp--Features to Consider. Fenix has a large variety in headlamps. Where do you being when zeroing in on one? First, consider the main use of the headlamp. Camping, hiking, industrial setting, sub-freezing environment, cavin - [How do I write a review about my Fenix purchase?](https://help.fenix-store.com/en-US/how-do-i-write-a-review-about-my-fenix-purchase-132802.md): A couple weeks after you order the product, you'll receive an email asking you to review your purchase. You can follow the link in the email to write a review. Your review will show up as a "verified buyer" if you chose to follow the link in the emai - [How do the different button and switches work on my Fenix flashlight?](https://help.fenix-store.com/en-US/how-do-the-different-button-and-switches-work-on-my-fenix-flashlight-132804.md): The operation depends on which Fenix light you're using. We recommend checking out the user manual that comes with your flashlight. Alternatively, you can find the user manual for your Fenix flashlight by visiting the manufacturer's website fenixligh - [How much longer would a Fenix flashlight run if I were to use an 18650 3500mAh battery vs an 18650 2600mAh battery?](https://help.fenix-store.com/en-US/how-much-longer-would-a-fenix-flashlight-run-if-i-were-to-use-an-18650-3500mah-battery-vs-an-18650-2600mah-battery-132805.md): The flashlight's runtime would increase about 30% if you were to use the 3500mAh Fenix 18650 battery rather than the 2600mAh Fenix 18650 battery. - [How much recoil can Fenix flashlights handle when mounted on a weapon?](https://help.fenix-store.com/en-US/how-much-recoil-can-fenix-flashlights-handle-when-mounted-on-a-weapon-132807.md): Fenix flashlights can withstand most recoil. The only amount that we do not recommend using them with is on a shotgun. That recoil may cause the light to malfunction. If you're interested in hunting flashlights, be sure to check out our hunting flash - [I have an older Fenix flashlight that runs on CR123 batteries. Can I use 18650 batteries instead?](https://help.fenix-store.com/en-US/i-have-an-older-fenix-flashlight-that-runs-on-cr123-batteries-can-i-use-18650-batteries-instead-132808.md): This depends on which Fenix model you're referring to. We recommend visiting the manufacturer's website, Fenixlight.com, and searching for your Fenix model's manual to see which batteries are compatible. - [Is APF technology limited by current?](https://help.fenix-store.com/en-US/is-apf-technology-limited-by-current-132810.md): No. While traditional forward switches on flashlights are limited by current, flashlights that use APF technology are not. - [Is there a Fenix flashlight that does not downshift due to the heat protection?](https://help.fenix-store.com/en-US/is-there-a-fenix-flashlight-that-does-not-downshift-due-to-the-heat-protection-132815.md): No, all Fenix flashlights feature the overheat protection to protect both the internal components of the flashlight and the user. - [Is it okay to use high drain batteries in my Fenix flashlight?](https://help.fenix-store.com/en-US/is-it-okay-to-use-high-drain-batteries-in-my-fenix-flashlight-132814.md): Fenix flashlights are not compatible with the "high drain" batteries. Due to the high output of our lights, these batteries are not compatible. - [Is there a white version of the Fenix BC05R bike light?](https://help.fenix-store.com/en-US/is-there-a-white-version-of-the-fenix-bc05r-bike-light-132818.md): We do not have a white version of the Fenix BC05R bike light but may have some things that are similar that will work out for you. First, is the MC11 right angle light. The LD15R is a smaller rechargeable version the MC11. Lastly, would be the CL09 c - [Is there an extension tube attachment to increase the runtime of my Fenix light?](https://help.fenix-store.com/en-US/is-there-an-extension-tube-attachment-to-increase-the-runtime-of-my-fenix-light-132819.md): No we do not have any battery expansion kits for any of our flashlights. We did formerly have one for the previous version of the TK75 but it has been since discontinued. This information may change in the future. - [Is there padding to protect teeth when holding a Fenix flashlight in your mouth?](https://help.fenix-store.com/en-US/is-there-padding-to-protect-teeth-when-holding-a-fenix-flashlight-in-your-mouth-132820.md): We don't have any padding to protect teeth, but you can try to use silicon and/or electrical tape and it should work just fine. - [We don't have any padding to protect teeth, but you can try to use silicon and/or electrical tape and it should work just fine.](https://help.fenix-store.com/en-US/we-dont-have-any-padding-to-protect-teeth-but-you-can-try-to-use-silicon-andor-electrical-tape-and-it-should-work-just-fine-132821.md): No, Fenix flashlights do not have interchangeable tail caps. You can use a diffuser tip in order to make your flashlight tail stand. Check the Accessory Compatibility List to see which diffuser tip will work with your Fenix flashlight. - [My Fenix flashlight is hot to the touch after being on turbo mode for a time. Is this normal?](https://help.fenix-store.com/en-US/my-fenix-flashlight-is-hot-to-the-touch-after-being-on-turbo-mode-for-a-time-is-this-normal-132822.md): It's normal for a higher output flashlight to heat up. However, if you see smoke or smell an electric burning scent, this is not normal and could cause damage to the flashlights or batteries. If it's getting this hot, please fill out this RA request - [My Fenix flashlight is turning on in its holster or in my pocket. What can I do?](https://help.fenix-store.com/en-US/my-fenix-flashlight-is-turning-on-in-its-holster-or-in-my-pocket-what-can-i-do-132823.md): Check to see if your Fenix flashlight has a lockout option. Many Fenix lights, especially those with just a side switch operation, have a lock out feature to prevent accidental activation. Please check the product information page or the user manual - [My Fenix flashlight only stays on while holding down the tail switch. What can I do to fix it?](https://help.fenix-store.com/en-US/my-fenix-flashlight-only-stays-on-while-holding-down-the-tail-switch-what-can-i-do-to-fix-it-132824.md): To help with this particular flashlight issue, please watch this video. - [My unit's USB port is not working. Is it covered under warranty?](https://help.fenix-store.com/en-US/my-units-usb-port-is-not-working-is-it-covered-under-warranty-132825.md): Yes, in the majority of cases a defective USB port would be covered under warranty. The only exception to this would be if you are responsible for the USB port breaking by incorrectly inserting the cable or by allowing it to be compromised by dust or - [Should I use a 5 watt or 12 watt adapter to charge my Fenix rechargeable flashlight?](https://help.fenix-store.com/en-US/should-i-use-a-5-watt-or-12-watt-adapter-to-charge-my-fenix-rechargeable-flashlight-132826.md): Either should be fine but to stay on the side of caution, we would recommend going with the 5-watt adapter to charge your light, just to protect the adapter as well as the light and battery. - [Should I use a flat top battery or a button top battery in my Fenix flashlight?](https://help.fenix-store.com/en-US/should-i-use-a-flat-top-battery-or-a-button-top-battery-in-my-fenix-flashlight-132827.md): All while older Fenix flashlights did use flat top batteries, many of our current models will only accept button top batteries, so we recommend purchasing those. Check out our battery selection. This information may change in the future. - [The Cerakote Finish Elite series Fenix flashlight that I was interested in is out of stock. Will you be receiving more?](https://help.fenix-store.com/en-US/the-cerakote-finish-elite-series-fenix-flashlight-that-i-was-interested-in-is-out-of-stock-will-you-be-receiving-more-132828.md): Some Elite series patterns are limited time only while others are restocked from time to time. If you are not seeing the specific Cerakote pattern that you're interested in, please contact us through our request form to see if and when the design you - [The Fenix product I'm looking for is out of stock. When will it be available?](https://help.fenix-store.com/en-US/the-fenix-product-im-looking-for-is-out-of-stock-when-will-it-be-available-132829.md): Please check the product listing to see if the Fenix product you're interested in is available or when it will be available. If you need more information you can also contact our customer service department by filling out this form. - [What AA flashlight would you recommend for a survival kit?](https://help.fenix-store.com/en-US/what-aa-flashlight-would-you-recommend-for-a-survival-kit-132832.md): For a survival kit, we would recommend the Fenix LD22 LED flashlight because it runs on two AA batteries. It delivers 300 lumens, features multiple brightness levels, and is compact. If you want a higher output flashlight, we would recommend the Feni - [What are Fenix lenses made out of?](https://help.fenix-store.com/en-US/what-are-fenix-lenses-made-out-of-132834.md): The lenses on most Fenix lights are made of toughened ultra-clear glass that have an added anti-reflective coating. The only lights that do not have a glass lens are a couple of the very inexpensive units like the UC01. - [What are the advantages and disadvantages of using a micro USB rechargeable lithium-ion battery versus a rechargeable lithium-ion battery that requires a battery charger?](https://help.fenix-store.com/en-US/what-are-the-advantages-and-disadvantages-of-using-a-micro-usb-rechargeable-lithium-ion-battery-versus-a-rechargeable-lithium-ion-battery-that-requires-a-battery-charger-132836.md): One advantage of the micro USB rechargeable lithium-ion batteries is that you do not need to purchase a separate charger for these batteries. However, they are a little bit longer and don't work with all Fenix flashlights such as the Fenix PD35 V2.0. - [What are the advantages of having a USB rechargeable flashlight vs. removing the batteries to charge them in a battery charger?](https://help.fenix-store.com/en-US/what-are-the-advantages-of-having-a-usb-rechargeable-flashlight-vs-removing-the-batteries-to-charge-them-in-a-battery-charger-132837.md): Fenix rechargeable flashlights are certainly more convenient simply because you can plug the flashlight in and charge the battery without removing the battery. One disadvantage is that if the battery's voltage is extremely low (deep-discharged), you - [What are the differences between Fenix flashlight designations such as E, PD, LD, etc.?](https://help.fenix-store.com/en-US/what-are-the-differences-between-fenix-flashlight-designations-such-as-e-pd-ld-etc-132844.md): Those letters used to represent more precise categories but as more lights have been released, they haven't been quite so clear. We generally define them as you can see below. Remember that these rules may not apply to all lights in a series. E Serie - [What are the main things to consider when selecting a flashlight?](https://help.fenix-store.com/en-US/what-are-the-main-things-to-consider-when-selecting-a-flashlight-132848.md): Please read THIS ARTICLE - [We have several options of small Fenix flashlights that fit with the Fenix AD301 red filter: Fenix RC09, Fenix LD11, Fenix LD12, Fenix LD22. Learn more about which accessory is compatible with which flashlight by checking our Accessory Compatibility](https://help.fenix-store.com/en-US/we-have-several-options-of-small-fenix-flashlights-that-fit-with-the-fenix-ad301-red-filter-fenix-rc09-fenix-ld11-fenix-ld12-fenix-ld22-learn-more-about-which-accessory-is-compatible-with-which-flashlight-by-checking-our-accessory-compatibility-132851.md): The Fenix LD42 1000 lumen flashlight is our best AA Flashlight!. This information may change in the future. - [What battery works with the Fenix PD20 LED flashlight?](https://help.fenix-store.com/en-US/what-battery-works-with-the-fenix-pd20-led-flashlight-132852.md): The Fenix PD20 LED flashlight is only compatible with CR123 batteries. You can find our listing for Tenergy CR123 batteries. - [What can I do if a battery leaks in my flashlight?](https://help.fenix-store.com/en-US/what-can-i-do-if-a-battery-leaks-in-my-flashlight-132853.md): Unfortunately, battery corrosion is not covered under the normal Fenix Warranty and it can be rather hard to rectify problems caused by it. We are happy to do what we can to get your Fenix light back in order, whether it be to clean up the acidic res - [What does the Limited Lifetime Warranty Cover?](https://help.fenix-store.com/en-US/what-does-the-limited-lifetime-warranty-cover-132854.md): All Fenix flashlights are covered under a Limited Lifetime Warranty. "Limited" refers to the fact that the warranty has a full-coverage warranty for a set period of time where both parts and labor are covered and then a limited warranty after that fo - [What does the mAh mean in lithium-ion batteries?](https://help.fenix-store.com/en-US/what-does-the-mah-mean-in-lithium-ion-batteries-132855.md): The mAh stands for "milliamp." The mAh is basically the capacity of the battery so the higher the number of mAh, the longer the runtime will be before having to recharge your batteries. It's important to make sure you're using the correct size lithiu - [What Fenix bike light is best for long rides?](https://help.fenix-store.com/en-US/what-fenix-bike-light-is-best-for-long-rides-132857.md): The Fenix BC30 V2.0 bike light would be the best for long rides due to the fact that they accept multiple batteries. The BC30 V2.0 can take one 18650 or two CR123 batteries. This would allow you to carry extra sets of batteries to trade out during yo - [What Fenix everyday carry (EDC) flashlights do you have that do not have a memory function?](https://help.fenix-store.com/en-US/what-fenix-everyday-carry-(edc)-flashlights-do-you-have-that-do-not-have-a-memory-function-132858.md): We do have a few Fenix everyday carry flashlights that do not feature a memory function. We've listed this flashlights below. E01 V2 100 lumen LED flashlightE02R 200 lumen keychain LED flashlightE12 V2 160 lumen LED flashlightE30R 1600 lumen EDC flas - [What Fenix flashlight would be best for simple edc?](https://help.fenix-store.com/en-US/what-fenix-flashlight-would-be-best-for-simple-edc-132860.md): Our Fenix E12 V2 edc flashlight is simple to use and runs on a single AA battery. If you're wanting a flashlight that's still simple, but features more power, multiple outputs, and a strobe mode then check out the Fenix PD25. For more options, browse - [What Fenix LED flashlight would you recommend for outdoor camping use?](https://help.fenix-store.com/en-US/what-fenix-led-flashlight-would-you-recommend-for-outdoor-camping-use-132861.md): We have many great flashlights to choose from when it comes to camping. Our most recommended flashlight currently would be the Fenix UC35 V2.0 rechargeable flashlight. It has a max output of 1000 lumens and features multiple brightness levels includi - [What Fenix light is best for a firefighter?](https://help.fenix-store.com/en-US/what-fenix-light-is-best-for-a-firefighter-132862.md): For a handheld flashlight, we'd recommend the Fenix PD36R LED flashlight due to its aluminum heat resistant body, lightweight design, and reversible pocket clip for easy carrying. For a headlamp, we'd recommend the Fenix HL60R due to its aluminum hea - [What Fenix lights offer a two-way pocket clip?](https://help.fenix-store.com/en-US/what-fenix-lights-offer-a-two-way-pocket-clip-132863.md): Here is a list of Fenix lights that have a two-way pocket clip:. More lights will continue to be made with this great newer style of click, so check back in the future! - [What Fenix rechargeable flashlight has a focused beam and good throw?](https://help.fenix-store.com/en-US/what-fenix-rechargeable-flashlight-has-a-focused-beam-and-good-throw-132864.md): We have quite a few excellent Fenix rechargeable flashlights that feature a great throw. To start with, if you're wanting a handheld, compact flashlight with a great throw we have the Fenix TK30 LED Laser flashlight. It delivers 500 lumens and has a - [What international countries do you ship to?](https://help.fenix-store.com/en-US/what-international-countries-do-you-ship-to-132866.md): Fenix-Store is no longer able to ship internationally. You must have your order shipped to an address within the USA. - [What is the best Fenix flashlight for each battery type?](https://help.fenix-store.com/en-US/what-is-the-best-fenix-flashlight-for-each-battery-type-132868.md): Below is a general list of Fenix flashlights by battery type. Single 18650 battery flashlights. Multi 18650 battery flashlights. 21700 battery flashlights. 16340 battery flashlights - [What is the best way to lubricate threads for Fenix flashlights?](https://help.fenix-store.com/en-US/what-is-the-best-way-to-lubricate-threads-for-fenix-flashlights-132869.md): We would recommend using some petroleum jelly or vaseline, but apply a VERY light amount so it does not interfere with the battery connection. - [What unit is similar to the Fenix P1D flashlight?](https://help.fenix-store.com/en-US/what-unit-is-similar-to-the-fenix-p1d-flashlight-132871.md): The Fenix PD25 550 lumen flashlight is close in size and function and also can run on a CR123 or 16340. Browse our everyday carry flashlights. This information may change in the future. - [What would you recommend for outdoor camping use?](https://help.fenix-store.com/en-US/what-would-you-recommend-for-outdoor-camping-use-132872.md): We have many great flashlights to choose from when it comes to camping. Our most recommended flashlight currently would be the Fenix UC35 V2.0 rechargeable flashlight. It has a max output of 1000 lumens and features multiple brightness levels includi - [What's a good general-use Fenix flashlight for walking at night?](https://help.fenix-store.com/en-US/whats-a-good-general-use-fenix-flashlight-for-walking-at-night-132873.md): We have several great options for a general-use Fenix flashlight. Below are some suggestions. Fenix UC35 V2.0 1000 lumen flashlight - this is a rechargeable handheld flashlightFenix UC30 1000 lumen flashlight - this is a rechargeable handheld flashli - [What's the difference between lumens and candelas?](https://help.fenix-store.com/en-US/whats-the-difference-between-lumens-and-candelas-132875.md): Lumens measure how much total light a flashlight produces whereas candelas measure the amount of light that shines in a single direction. Looking at the Fenix PD36R and the Fenix E30R, both of these lights have a 1600 lumen output. However, the PD36R - [What's the main difference between Lumens and what is a good Lumen number?](https://help.fenix-store.com/en-US/whats-the-main-difference-between-lumens-and-what-is-a-good-lumen-number-132876.md): The main difference in lumens is just simply the brightness. The higher, the brighter. The beam pattern will have a good amount of influence on how bright the light appears to be and how bright it actually is. As well as 1000 vs 3000 lumens, it would - [What's your longest throwing Fenix headlamp?](https://help.fenix-store.com/en-US/whats-your-longest-throwing-fenix-headlamp-132878.md): Our current longest throwing headlamps are the HM65R-T headlamp which has a maximum throw of 170 meters, and the HM65R headlamp which has a maximum throw of 163 meters. In third is the HM61R at 145 meters. Check out all of our Fenix headlamps. This i - [When will my Fenix flashlight be upgraded?](https://help.fenix-store.com/en-US/when-will-my-fenix-flashlight-be-upgraded-132880.md): We are unable to know exactly when a specific flashlight will be upgraded until Fenix announces an upgrade. Fenix continues to release more upgraded versions of their flashlights so be sure to sign up for our newsletter to learn more about the latest - [Where are Fenix brand flashlights manufactured?](https://help.fenix-store.com/en-US/where-are-fenix-brand-flashlights-manufactured-132881.md): Fenix is manufactured in China and we are an Official Distributor for them here in the United States. - [Where can I find a user manual for my Fenix flashlight?](https://help.fenix-store.com/en-US/where-can-i-find-a-user-manual-for-my-fenix-flashlight-132882.md): You can find the user manual for your Fenix flashlight by visiting the manufacturer's website. - [Where can I find the candelas measurement for a Fenix flashlight?](https://help.fenix-store.com/en-US/where-can-i-find-the-candelas-measurement-for-a-fenix-flashlight-132883.md): On each Fenix light product page you can find the candela measurement. Find the Fenix light you're interested in and scroll through the pictures until you find the picture that says "Technical Parameters." In this picture, you'll see the candela rati - [Which accessories are compatible with my Fenix flashlight?](https://help.fenix-store.com/en-US/which-accessories-are-compatible-with-my-fenix-flashlight-132884.md): Please check the Accessory Compatibility List to see which accessories work with your Fenix flashlight. - [Which current Fenix flashlight is most similar to the Fenix PD20?](https://help.fenix-store.com/en-US/which-current-fenix-flashlight-is-most-similar-to-the-fenix-pd20-132885.md): The Fenix PD25 is most similar to the PD20. Find out more information on the Fenix PD25. This information may change in the future. Check out the Fenix PD series. - [Which Fenix bike lights feature a flashing mode?](https://help.fenix-store.com/en-US/which-fenix-bike-lights-feature-a-flashing-mode-132886.md): These Fenix bike lights feature a flashing mode. BC05R Rechargeable Tail Light. BC30 V2 Bike Light with Wireless Control Switch. BC30R LED Bike Light. BC25R LED Bike Light. BC21R V2 Rechargeable Bike Light (discontinued) - [Which Fenix bike lights have a mode memory function?](https://help.fenix-store.com/en-US/which-fenix-bike-lights-have-a-mode-memory-function-132887.md): These Fenix bike lights feature mode memory functions:. Fenix BC25R bike lightFenix BC35R bike lightFenix BC21R bike light. Learn more about Fenix bike lights. - [Which Fenix flashlight features an instant strobe and a memory function?](https://help.fenix-store.com/en-US/which-fenix-flashlight-features-an-instant-strobe-and-a-memory-function-132891.md): The Fenix TK16 features both an instant strobe and memory function. Check out the Fenix TK16 tactical flashlight. Check out our other tactical flashlights. This information may change in the future. - [Which Fenix flashlight has the best throwing beam?](https://help.fenix-store.com/en-US/which-fenix-flashlight-has-the-best-throwing-beam-132893.md): The Fenix TK30 has the most focused beam and a maximum throw of 1200 meters. - [Which Fenix flashlight series is the most durable?](https://help.fenix-store.com/en-US/which-fenix-flashlight-series-is-the-most-durable-132896.md): All Fenix flashlights are rated IP68 fully dustproof and waterproof and are impact resistant. All Fenix headlamps and bike lights are IP66 rated fully dustproof and highly water resistant. A select few headlamps are also IP68. Therefore, no one serie - [Which Fenix flashlight would work best for a home inspector?](https://help.fenix-store.com/en-US/which-fenix-flashlight-would-work-best-for-a-home-inspector-132897.md): We have several excellent flashlights that will work for home inspectors. We'll list a few of them below. The Fenix UC35 V2.0 is a handheld, bright flashlight that delivers 1000 lumens. It features multiple brightness levels, a battery capacity indic - [Which Fenix flashlights are best for hunting?](https://help.fenix-store.com/en-US/which-fenix-flashlights-are-best-for-hunting-132898.md): We have quite a few Fenix flashlights that make excellent hunting lights including the TK20R, TK32, and TK25. These three tactical flashlights are high powered, delivering a max output of 1000 lumens, and compatible with multiple accessories ideal fo - [Which Fenix flashlights does the ALP-MT flashlight holster work with?](https://help.fenix-store.com/en-US/which-fenix-flashlights-does-the-alp-mt-flashlight-holster-work-with-132900.md): Here is a list of Fenix flashlights that work with the ALP-10 flashlight holster:. With Head downward:TK Series: TK09, TK15, TK15C, and TK16, TK20R, TK22V2. With Head upward:SD Series: SD10. With the head upward/downwardPD Series: PD32, PD35 and PD36 - [Which Fenix flashlights feature a magnetic tail cap?](https://help.fenix-store.com/en-US/which-fenix-flashlights-feature-a-magnetic-tail-cap-132901.md): We have a few Fenix flashlights that feature a magnetic tail cap. You can see the list below:. Fenix E16 EDC flashlightFenix E18R LED FlashlightFenix LD15R Right-Angled LED flashlightFenix WT20R Multifunctional LED flashlightThis information may chan - [Which Fenix flashlights have a mode memory function?](https://help.fenix-store.com/en-US/which-fenix-flashlights-have-a-mode-memory-function-132903.md): Here is a list of Fenix flashlights that feature a mode memory function:. Fenix E35UE 1000 lumen LED flashlightFenix E25UE 1000 lumen LED flashlightFenix E20 265 lumen LED flashlightFenix FD41 900 lumen LED flashlightFenix LD41 960 lumen LED flashlig - [Which Fenix flashlights have a neutral white LED?](https://help.fenix-store.com/en-US/which-fenix-flashlights-have-a-neutral-white-led-132904.md): Many of our Fenix flashlights have a neutral white LED. Fenix specifies which flashlights feature a neutral white LED in the images of the flashlight and description. If you're interested in a particular model, check the images and description to see - [Which Fenix flashlights have an instant strobe feature?](https://help.fenix-store.com/en-US/which-fenix-flashlights-have-an-instant-strobe-feature-132906.md): The Fenix TK16 tactical flashlight features our best instant strobe. Check out the Fenix TK16 or browse the rest of our tactical flashlights. - [Which Fenix flashlights, headlamps, and bike lights work with the ARB-L18-3500 18650 battery?](https://help.fenix-store.com/en-US/which-fenix-flashlights-headlamps-and-bike-lights-work-with-the-arb-l18-3500-18650-battery-132908.md): Browse our Fenix Flashlights that will work with the Fenix ARB-L18-3500 battery. Browse our Fenix Headlamps that will work with the Fenix ARB-L18-3500 battery. Browse our Fenix Bike Lights that will work with the Fenix ARB-L18-3500 battery.Browse our - [Which Fenix headlamps have a mode memory function?](https://help.fenix-store.com/en-US/which-fenix-headlamps-have-a-mode-memory-function-132911.md): Here is our list of Fenix headlamps that feature a mode memory function:. Fenix HL50Fenix HL55Fenix HL60RFenix HL26RFenix HL15Fenix HL10Fenix HP30RFenix HP15UEFenix HP25R. Learn more about How to Select an LED Headlamp. - [Which Fenix lights feature an SOS mode?](https://help.fenix-store.com/en-US/which-fenix-lights-feature-an-sos-mode-132914.md): We have many Fenix flashlights that feature an SOS mode. You can check out this list here:. E35UE 1000 lumensE25UE 1000 lumensLD22 300 lumensLD41 960 lumensLD15R 500 lumensLD30 1600 lumensLR40R 12000 lumensPD32 900 lumensPD40R 3000 lumensRC40 6000 lu - [Which Fenix tactical flashlight would you recommend for military or law enforcement?](https://help.fenix-store.com/en-US/which-fenix-tactical-flashlight-would-you-recommend-for-military-or-law-enforcement-132915.md): Here are a few recommendations for law enforcement and military Fenix lights:. The Fenix TK16 1000 lumen flashlight is a great option due to its instant strobe, dual tail switches, momentary-on, and strike bezel.The Fenix PD35TAC 1000 lumen flashligh - [Which filters fit my Fenix LD11 LED flashlight?](https://help.fenix-store.com/en-US/which-filters-fit-my-fenix-ld11-led-flashlight-132916.md): The AD301 filter fits the Fenix LD11 LED flashlight. - [Which filters will fit my Fenix flashlight?](https://help.fenix-store.com/en-US/which-filters-will-fit-my-fenix-flashlight-132917.md): You can easily see which filters will work with your Fenix flashlight by checking out the Accessory Compatibility List. - [Which high lumen Fenix flashlights are able to run on CR213 batteries?](https://help.fenix-store.com/en-US/which-high-lumen-fenix-flashlights-are-able-to-run-on-cr213-batteries-132918.md): We have several high lumen Fenix flashlights that are compatible with CR123 batteries. These flashlights are 1000 lumens or higher: PD35TAC, TK20R, UC35 V2.0, UC30, PD35 V2.0, TK16, TK15UE, E35UE, TK32, TK25, TK25IR, TK25 R&B, SD11, and SD20. Browse - [Why does my Fenix flashlight step-down in output from turbo?](https://help.fenix-store.com/en-US/why-does-my-fenix-flashlight-step-down-in-output-from-turbo-132919.md): The step-down feature depends on the environment you are using your Fenix flashlight in. If it is hot outside, the light has internal and external heat coming into play. When it is cold outside, that helps keep the light cool. The reason it drops dow - [Why does my light turn on while plugged in and charging but not when unplugged?](https://help.fenix-store.com/en-US/why-does-my-light-turn-on-while-plugged-in-and-charging-but-not-when-unplugged-132920.md): Most Fenix flashlights and lanterns are able to turn on while they are plugged in. While they are connected to an external power source, the light will draw power directly from the wall or other type of output source, which will allow it to turn on. - [Why is my Fenix flashlight not working with new batteries?](https://help.fenix-store.com/en-US/why-is-my-fenix-flashlight-not-working-with-new-batteries-132921.md): A flashlight can stop working for many different reasons. There could have been a manufacturing error, a circuit could blow, the switch could break, or it could be caused by damage during use. If your flashlight is not turning on we recommend that yo - [Will I get the full output on my Fenix flashlight if I put a filter over the lens?](https://help.fenix-store.com/en-US/will-i-get-the-full-output-on-my-fenix-flashlight-if-i-put-a-filter-over-the-lens-132922.md): When you put a colored filter on a light, you get about 40% of the output. - [Are all tactical flashlights considered weapon lights?](https://help.fenix-store.com/en-US/are-all-tactical-flashlights-considered-weapon-lights-129801.md): Any flashlight that fits our ALG-00 and ALG-01 could be considered a "weapon light." There is not an official designation of what defines a "weapon light" but if it fits in either of those weapon mounts it could be mounted on any rifle that features - [Can I buy a replacement holster for my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-buy-a-replacement-holster-for-my-fenix-flashlight-129802.md): We do sell flashlight parts and accessories including holsters. Please reach out to us by filling out our Contact Us form to see if we have the holster you want in stock. - [Can I buy a replacement pocket clip for my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-buy-a-replacement-pocket-clip-for-my-fenix-flashlight-129803.md): Yes, we do sell flashlight parts and accessories including pocket clips. Please reach out to us by filling out our Contact Us form to see if we have the pocket clip you want in stock. - [Can I order a belt clip for my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-order-a-belt-clip-for-my-fenix-flashlight-129805.md): Depending on which Fenix flashlight you own, you may be able to purchase the Fenix AB02 belt clip. Check out the accessory compatibility list to see if your Fenix light is compatible. Many Fenix flashlights come with a pocket clip and/or a holster wh - [Can you access strobe on the Fenix TK16 (V1) using the AER-03 remote pressure switch?](https://help.fenix-store.com/en-US/can-you-access-strobe-on-the-fenix-tk16-(v1)-using-the-aer-03-remote-pressure-switch-129809.md): Yes, you can access strobe, momentary-on, constant-on, and cycle through the different brightness modes using the AER-03 remote pressure switch on the Fenix TK16 (V1) flashlight. Check out our Fenix TK16 tactical flashlight review. - [Can you purchase extra mounts for Fenix bike lights?](https://help.fenix-store.com/en-US/can-you-purchase-extra-mounts-for-fenix-bike-lights-129811.md): Yes, you are able to purchase spare parts through our customer service team by filling out our Contact Us form. If you're interested in an extra bike mount, please reach out to us for further details. - [Can you upgrade the battery included with a flashlight to a battery with higher milliamps?](https://help.fenix-store.com/en-US/can-you-upgrade-the-battery-included-with-a-flashlight-to-a-battery-with-higher-milliamps-129812.md): Fenix flashlights and lanterns with included batteries come pre-packaged and therefore the batteries cannot be exchanged before shipping. You will need to buy these batteries separately in addition to the item. This will grant you backups in case you - [Do you have a gun mount for the Fenix PD25 LED flashlight?](https://help.fenix-store.com/en-US/do-you-have-a-gun-mount-for-the-fenix-pd25-led-flashlight-129813.md): We do not have a gun mount that is compatible with the Fenix PD25 due to its size. This information may change in the future. - [Do you have any filters that will fit a flashlight with 28mm head diameter?](https://help.fenix-store.com/en-US/do-you-have-any-filters-that-will-fit-a-flashlight-with-28mm-head-diameter-129816.md): Unfortunately, we do not have any lights that have a head with a diameter of 28mm, so we do not have a filter that will fit. The closest one would be our AOF-S+. This information may change in the future. - [Do you have any wands or traffic cones for my Fenix flashlight?](https://help.fenix-store.com/en-US/do-you-have-any-wands-or-traffic-cones-for-my-fenix-flashlight-129817.md): We have multiple wands for our Fenix flashlights that you can find here. If you're looking for a wand for your specific flashlight, check our Accessory Compatibility List to find which wand works for you. - [Do you sell belt holsters for my Fenix flashlight?](https://help.fenix-store.com/en-US/do-you-sell-belt-holsters-for-my-fenix-flashlight-129819.md): There are a few options we have for holsters. If you would like to purchase the same holster that your light came with, please reach out to us using our Contact Us form to see if we have the specific item you're looking for. Otherwise, we also have t - [Do you sell diffusers or filters that would fit my Fenix headlamp?](https://help.fenix-store.com/en-US/do-you-sell-diffusers-or-filters-that-would-fit-my-fenix-headlamp-129820.md): The Fenix HL40R headlamp is our only headlamp that can fit a filter or diffuser. Check out the HL40R and the diffusers . This information may change in the future. - [Do you still sell the Fenix NW20 Emergency Whistle?](https://help.fenix-store.com/en-US/do-you-still-sell-the-fenix-nw20-emergency-whistle-129821.md): We are out of stock and no longer sell the NW20 whistle. It has been discontinued and is no longer in production. - [Does the ALB-10 bike mount work with the Fenix BC21R (V1) bike light?](https://help.fenix-store.com/en-US/does-the-alb-10-bike-mount-work-with-the-fenix-bc21r-(v1)-bike-light-129822.md): No, the only bike mount that is compatible with the Fenix BC21R bike light is the one that it comes with. The BC21R is discontinued, but you can view the upgraded Fenix BC21R V2.0 bike light. - [How can I get a replacement USB port dust cover for my Fenix rechargeable flashlight?](https://help.fenix-store.com/en-US/how-can-i-get-a-replacement-usb-port-dust-cover-for-my-fenix-rechargeable-flashlight-129826.md): The dust covers on most Fenix rechargeable lights are not able to be easily changed. You may have to send the light in for repair in order to get the dust cover replaced. Please check the troubleshooting page for your specific model and contact us to - [How do the Fenix remote pressure switches function?](https://help.fenix-store.com/en-US/how-do-the-fenix-remote-pressure-switches-function-129827.md): All Fenix remote pressure switches have two buttons, a power switch and a pressure switch.The AER-01, AER-02 V2, and AER-03 V2 all work on different flashlights that use 18650 batteries. The AER-01's pressure switch will only access a momentary-on fu - [I need a new velcro strip for my Fenix pressure switch. Where can I get one?](https://help.fenix-store.com/en-US/i-need-a-new-velcro-strip-for-my-fenix-pressure-switch-where-can-i-get-one-129829.md): We often have spare velcro strips for our pressure switches that are available to purchase. Please contact us using the Contact Form and we'll be happy to assist you! - [What does the Limited Lifetime Warranty Cover?](https://help.fenix-store.com/en-US/what-does-the-limited-lifetime-warranty-cover-129835.md): All Fenix flashlights are covered under a Limited Lifetime Warranty. "Limited" refers to the fact that the warranty has a full-coverage warranty for a set period of time where both parts and labor are covered and then a limited warranty after that fo - [What Fenix flashlights are compatible with the ALF-18 battery holder?](https://help.fenix-store.com/en-US/what-fenix-flashlights-are-compatible-with-the-alf-18-battery-holder-129836.md): The ALF-18 battery holder lets you use 18650 li-ion batteries in many Fenix flashlights that use 21700 batteries. Below you'll find a list of Fenix models that are compatible with the ALF-18: - [What Fenix headlamps are compatible with the AFH-02 Headband?](https://help.fenix-store.com/en-US/what-fenix-headlamps-are-compatible-with-the-afh-02-headband-129837.md): The Fenix AFH-02 headband is compatible with all current Fenix Headlamp Models except the HL40R. - [What is the difference between the Fenix AER-02 V2 remote pressure switch and the Fenix AER-03 V2 remote pressure switch?](https://help.fenix-store.com/en-US/what-is-the-difference-between-the-fenix-aer-02-v2-remote-pressure-switch-and-the-fenix-aer-03-v2-remote-pressure-switch-129839.md): While both the Fenix AER-02 V2 and AER-03 V2 remote pressure switches are very similar, they each fit different Fenix flashlight models with different body diameters. To find out which remote pressure switch would work with your Fenix flashlight, che - [What remote pressure switches work with the Fenix ALG-05 mount?](https://help.fenix-store.com/en-US/what-remote-pressure-switches-work-with-the-fenix-alg-05-mount-129840.md): The ALG-05 remote pressure switch mount is compatible with the AER-02 V2, the AER-03 V2, and the AER-05. - [Which Fenix bike lights are compatible with the Fenix ALD-08 helmet holder?](https://help.fenix-store.com/en-US/which-fenix-bike-lights-are-compatible-with-the-fenix-ald-08-helmet-holder-129841.md): Any Fenix bike light that uses the current standard bike mount as of 2019 will be compatible with the ALD-08 helmet mount. Here is a list of compatible bike lights: BC21R V2.0 / BC30R / BC25R / BC35R / BC30 / BC30 V2.0 - [Which Fenix flashlights does the ALP-MT flashlight holster work with?](https://help.fenix-store.com/en-US/which-fenix-flashlights-does-the-alp-mt-flashlight-holster-work-with-129842.md): Here is a list of Fenix flashlights that work with the ALP-10 flashlight holster:. With Head downward:TK Series: TK09, TK15, TK15C, and TK16, TK20R, TK22V2. With Head upward:SD Series: SD10. With the head upward/downwardPD Series: PD32, PD35 and PD36 - [Which filters will fit my Fenix flashlight?](https://help.fenix-store.com/en-US/which-filters-will-fit-my-fenix-flashlight-129844.md): You can easily see which filters will work with your Fenix flashlight by checking out the Accessory Compatibility List. - [Which remote pressure switch is compatible with the Fenix UC35 (V1) or UC35 V2.0 rechargeable flashlight?](https://help.fenix-store.com/en-US/which-remote-pressure-switch-is-compatible-with-the-fenix-uc35-(v1)-or-uc35-v20-rechargeable-flashlight-129845.md): The Fenix AER-02 V2 remote pressure switch is compatible with the UC35 (V1) and UC35 V2.0 flashlights. - [Will I get the full output on my Fenix flashlight if I put a filter over the lens?](https://help.fenix-store.com/en-US/will-i-get-the-full-output-on-my-fenix-flashlight-if-i-put-a-filter-over-the-lens-129846.md): When you put a colored filter on a light, you get about 40% of the output. - [Are ARB-L18 and ARB-L2 batteries interchangeable?](https://help.fenix-store.com/en-US/are-arb-l18-and-arb-l2-batteries-interchangeable-129953.md): The ARB-L18 batteries are upgrades to the ARB-L2 batteries and generally work with most Fenix models that use 18650 batteries. However, the ARB-L18 series are sometimes unable to be used in older Fenix models and the ARB-L2 series are sometimes unabl - [Can 14500 lithium-ion batteries be used in most other AA devices?](https://help.fenix-store.com/en-US/can-14500-lithium-ion-batteries-be-used-in-most-other-aa-devices-129954.md): Check the product listing of whichever item you're interested in to learn more about which batteries are compatible. The product listing will say if it's compatible with a 14500 lithium ion battery and/or an AA battery. Learn more about different bat - [Can a 16340 battery be used in place of a CR123A battery?](https://help.fenix-store.com/en-US/can-a-16340-battery-be-used-in-place-of-a-cr123a-battery-129955.md): It depends on which Fenix flashlight you're using. It is important to remember that even if the 16340 and CR123 batteries are of similar size and shape, they are different from one another. Check the product listing of the flashlight you're intereste - [Can a USB rechargeable battery be charged in a Fenix USB rechargeable flashlight?](https://help.fenix-store.com/en-US/can-a-usb-rechargeable-battery-be-charged-in-a-fenix-usb-rechargeable-flashlight-129956.md): Yes it is possible but we do not recommend it. You can charge a USB rechargeable battery using a USB rechargeable flashlight, but we have seen cases where there was interference between the battery and the flashlight. So we recommend you use a non-US - [Can Fenix AA flashlights use Li/FeS2 batteries?](https://help.fenix-store.com/en-US/can-fenix-aa-flashlights-use-lifes2-batteries-129957.md): No, these batteries are not recommended in Fenix flashlights. Please check the battery chart located on the product page of the AA flashlight you're interested in to see which batteries are compatible with the flashlight. - [Can Fenix chargers charge unprotected 18650 cells?](https://help.fenix-store.com/en-US/can-fenix-chargers-charge-unprotected-18650-cells-129959.md): We can't recommend any of our chargers for an unprotected 18650 battery. All Fenix batteries are protected batteries, so that's all we recommend to our customers. It's a safety feature for a very powerful battery type. Fenix chargers will charge othe - [Can I leave my rechargeable flashlight or battery plugged in all the time?](https://help.fenix-store.com/en-US/can-i-leave-my-rechargeable-flashlight-or-battery-plugged-in-all-the-time-129960.md): The answer to this question is both yes and no. All Fenix flashlights and Fenix batteries have protection circuits that should prevent any damage to the light or battery that could be caused by overcharging so it is possible to leave it plugged in al - [Can I safely use the batteries in my Fenix flashlight until they are fully drained?](https://help.fenix-store.com/en-US/can-i-safely-use-the-batteries-in-my-fenix-flashlight-until-they-are-fully-drained-129964.md): This depends on the battery that your flashlight is compatible with. If your flashlight is compatible with disposable batteries such as alkaline or lithium, then you can drain the battery completely with no worries. For any lithium-ion battery or rec - [Can I use a 3500mAh battery with a 3400mAh battery?](https://help.fenix-store.com/en-US/can-i-use-a-3500mah-battery-with-a-3400mah-battery-129965.md): No, it is always best to use batteries that have the same capacity as one another when operating a flashlight that requires more than one battery. The mAh, or milliamp, level of the battery is the indication of its capacity. When a flashlight uses mu - [Can I use another brand's battery at the same time as a Fenix battery?](https://help.fenix-store.com/en-US/can-i-use-another-brands-battery-at-the-same-time-as-a-fenix-battery-129968.md): We do not recommend that you mix battery brands, even if both batteries are listed at the same milliamp level. Even a Fenix 2600 mAh 18650 and a Tenergy 2600 mAh 18650 could have a small difference in the actual usable capacity of the battery, which - [Can I use any 18650 battery in my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-use-any-18650-battery-in-my-fenix-flashlight-129969.md): NOT all 18650 battery brands are the same size (or quality). Fenix lights require 18650 batteries that are 3.6/3.7 volts. That's very important. If you are shopping other brands, then you need to get one that is the same size (length and diameter) as - [Can I use Duracell batteries in my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-use-duracell-batteries-in-my-fenix-flashlight-129970.md): With lithium-ion batteries, we don't recommend using anything other than Fenix batteries. However, you are able to use a Duracell 18650 battery with many Fenix flashlights. With alkaline batteries, we do not recommend using Duracell batteries within - [Can I use Energizer batteries in my Fenix light?](https://help.fenix-store.com/en-US/can-i-use-energizer-batteries-in-my-fenix-light-129971.md): Energizer is a reputable brand of batteries and are fully compatible with any Fenix flashlight that uses the size of batteries that Energizer makes!. Please note that, because it is intrinsically safe, the WF05E is only compatible with Energizer E92 - [Can I use Panasonic li-ion batteries in my Fenix light?](https://help.fenix-store.com/en-US/can-i-use-panasonic-li-ion-batteries-in-my-fenix-light-129972.md): Yes, Panasonic batteries will work in Fenix lights. Check out our battery selection. - [Can I use rechargeable RC123A batteries in Fenix lights?](https://help.fenix-store.com/en-US/can-i-use-rechargeable-rc123a-batteries-in-fenix-lights-129973.md): Unfortunately Fenix lights are not able to use the rechargeable CR123A batteries, also called RCR123A batteries. If you want to use rechargeable batteries in your Fenix light you must use 18650 batteries or, in certain cases, 16340 and 14500 batterie - [Can I use Samsung batteries in Fenix lights?](https://help.fenix-store.com/en-US/can-i-use-samsung-batteries-in-fenix-lights-129974.md): Yes, you are able to use Samsung batteries in Fenix lights. - [Can I use UltraFire batteries in my Fenix light?](https://help.fenix-store.com/en-US/can-i-use-ultrafire-batteries-in-my-fenix-light-129976.md): We do not recommend using UltraFire batteries with Fenix lights. We have not had good results with the quality of those batteries. Feel free to browse our battery selection to see if we have what you're interested in. - [Can my Fenix 18650 lithium-ion batteries be left in a below zero storage area for days at a time and still function when the light is needed?](https://help.fenix-store.com/en-US/can-my-fenix-18650-lithium-ion-batteries-be-left-in-a-below-zero-storage-area-for-days-at-a-time-and-still-function-when-the-light-is-needed-129977.md): Fenix 18650 batteries can be both stored and used in a range of -4º F to 140ºF. It is important to remember that cold temperatures cause lithium-ion batteries to drain at a quicker pace both while in use and not. - [Can the Fenix ARB-L18 3500 mAh battery be charged and used in the Fenix CL25R or the CL30R LED Rechargeable Lanterns?](https://help.fenix-store.com/en-US/can-the-fenix-arb-l18-3500-mah-battery-be-charged-and-used-in-the-fenix-cl25r-or-the-cl30r-led-rechargeable-lanterns-129982.md): Yes, you can charge and use the Fenix ARB-L18 high-capacity 18650 3500 mAh battery in the Fenix CL25R and CL30R LED camping lanterns. - [Can the Fenix ARB-L18-3500U USB batteries be recharged in Fenix chargers?](https://help.fenix-store.com/en-US/can-the-fenix-arb-l18-3500u-usb-batteries-be-recharged-in-fenix-chargers-129983.md): The Fenix ARB-L18-3500U USB batteries can be charged using the Fenix ARE-X2 Dual Channel Smart Charger AND through micro USB. - [Can you upgrade the battery included with a flashlight to a battery with higher milliamps?](https://help.fenix-store.com/en-US/can-you-upgrade-the-battery-included-with-a-flashlight-to-a-battery-with-higher-milliamps-129985.md): Fenix flashlights and lanterns with included batteries come pre-packaged and therefore the batteries cannot be exchanged before shipping. You will need to buy these batteries separately in addition to the item. This will grant you backups in case you - [Can you use a Fenix ARB-L14-1600U 14500 battery with the Fenix E12 (V1) or E12 V2.0 flashlights?](https://help.fenix-store.com/en-US/can-you-use-a-fenix-arb-l14-1600u-14500-battery-with-the-fenix-e12-(v1)-or-e12-v20-flashlights-129986.md): No, the Fenix E12 (V1) and E12 V2 are not compatible with 14500 batteries. These flashlights are only compatible with AA Ni-MH batteries and AA alkaline batteries. If you're interested, you can see our selection of 14500 flashlights. - [Do Fenix 18650 lithium ion batteries work in other non-Fenix devices?](https://help.fenix-store.com/en-US/do-fenix-18650-lithium-ion-batteries-work-in-other-non-fenix-devices-129989.md): Yes, our Fenix 18650 batteries should work in most devices that use an 18650 battery. It's important to note, that some products prefer flat top 18650 batteries over our button top 18650 batteries. - [Do I need to purchase a battery charger for the Fenix PD25's or PD25R's rechargeable battery?](https://help.fenix-store.com/en-US/do-i-need-to-purchase-a-battery-charger-for-the-fenix-pd25s-or-pd25rs-rechargeable-battery-129990.md): You do not need to purchase a battery charger for either the original PD25 or the newer PD25R. The PD25R includes an ARB-L16-700 rechargeable 16340 battery and can be charged via the flashlight's USB Type-C charging port. The PD25 (discontinued) come - [Do Orbtronic batteries work in Fenix flashlights?](https://help.fenix-store.com/en-US/do-orbtronic-batteries-work-in-fenix-flashlights-129992.md): For the most part, Orbtronic batteries are NOT compatible with Fenix flashlights. We recommend using Fenix batteries in Fenix lights. - [Do the batteries in my rechargeable flashlight have to be charged through the flashlight or can I use a battery charger?](https://help.fenix-store.com/en-US/do-the-batteries-in-my-rechargeable-flashlight-have-to-be-charged-through-the-flashlight-or-can-i-use-a-battery-charger-129993.md): If your light uses a 21700, 18650, or other standard type of battery you can charge the batteries that come inside your Fenix rechargeable flashlight through the flashlight or on a charger. You don't need to specifically charge them using the flashli - [Do the Fenix USB rechargeable batteries come with a charging cable?](https://help.fenix-store.com/en-US/do-the-fenix-usb-rechargeable-batteries-come-with-a-charging-cable-129995.md): No, the USB rechargeable batteries do not come with charging cables. However, you can purchase charging cables. - [Do you have 18350 batteries?](https://help.fenix-store.com/en-US/do-you-have-18350-batteries-129996.md): No, we do not have 18350 batteries but we do have a wide selection of batteries which you can view here. - [Do you have Fenix 18650 batteries with a built-in micro USB charging port?](https://help.fenix-store.com/en-US/do-you-have-fenix-18650-batteries-with-a-built-in-micro-usb-charging-port-130000.md): We do have USB rechargeable 18650 batteries. Check out our battery section to see which battery you'd like. The ones that have a built-in USB port end with the letter "U" (ARB-L18-3500U for example). - [We do not carry AAAA batteries. We do carry AAA batteries, but they are not USB rechargeable. If you're interested in learning more about batteries, check out our blog where we cover different battery types. Did this answer your question? Last up](https://help.fenix-store.com/en-US/we-do-not-carry-aaaa-batteries-we-do-carry-aaa-batteries-but-they-are-not-usb-rechargeable-if-youre-interested-in-learning-more-about-batteries-check-out-our-blog-where-we-cover-different-battery-types--did-this-answer-your-question---last-up-130001.md): We do not carry AAAA batteries. We do carry AAA batteries, but they are not USB rechargeable. If you're interested in learning more about batteries, check out our blog where we cover different battery types. - [Do you sell high quality rechargeable AAA and AA batteries?](https://help.fenix-store.com/en-US/do-you-sell-high-quality-rechargeable-aaa-and-aa-batteries-130002.md): Yes, we have high quality rechargeable AA and AAA batteries. For AA batteries we have two options of Tenergy batteries to choose from. One is a Ni-MH four pack of Tenergy AA batteries with a 2600 mAh capacity. The other is a Ni-MH Low Self-Discharge - [Do you sell rechargeable CR123A lithium batteries?](https://help.fenix-store.com/en-US/do-you-sell-rechargeable-cr123a-lithium-batteries-130003.md): No, we do not sell rechargeable CR123A lithium batteries because they are not compatible with Fenix lights. You can find more information about which batteries your Fenix flashlight is compatible with by checking its product page or user manual. You - [Do your lithium ion batteries come fully charged?](https://help.fenix-store.com/en-US/do-your-lithium-ion-batteries-come-fully-charged-130004.md): The lithium-ion batteries and Ni-MH batteries are fully charged when they leave the factory, but they slowly drain while in storage. We recommend topping the batteries off by charging them when you receive them. Learn more about different battery typ - [Do your Ni-MH rechargeable batteries come fully charged?](https://help.fenix-store.com/en-US/do-your-ni-mh-rechargeable-batteries-come-fully-charged-130005.md): The lithium-ion batteries and Ni-MH batteries are fully charged when they leave the factory, but they slowly drain while in storage. We recommend topping the batteries off by charging them when you receive them. Learn more about different battery typ - [How big are the Fenix 14500 batteries?](https://help.fenix-store.com/en-US/how-big-are-the-fenix-14500-batteries-130006.md): The dimensions of the ARB-L14 USB 14500 battery (ARB-L14-1600U) are 14.5mm x 50mm (.57" x 1.9"). - [How big are the Fenix 16340 batteries?](https://help.fenix-store.com/en-US/how-big-are-the-fenix-16340-batteries-130011.md): The size of the USB rechargeable ARB-L16 "U" battery, the ARB-L16-700U, is 16mm x 34mm (.6" x 1.3"). The size of the USB rechargeable ARB-L16 "U Plus" battery, the ARB-L16-700UP, is 16.8mm x 35.5mm (.66" x 1.4") - [How big are the Fenix 18650 batteries?](https://help.fenix-store.com/en-US/how-big-are-the-fenix-18650-batteries-130013.md): The dimensions of the standard ARB-L18 series 18650 batteries (ARB-L18-2600, ARB-L18-2900, and ARB-L18-3500) are 18.6mm x 69mm (.7" x 2.7"). The dimensions of the USB rechargeable ARB-L18 "U" series 18650 batteries (ARB-L18-2600U and ARB-L18-2900U) a - [How big are the Fenix 21700 batteries?](https://help.fenix-store.com/en-US/how-big-are-the-fenix-21700-batteries-130014.md): The dimensions of the Fenix ARB-L21 series 21700 battery is 76mm x 21.5mm (.85" x 2.99"). The Fenix 21700 lithium-ion battery is a powerful and protected cell. It's compatible with many flashlights such as the Fenix PD36R. - [How big are the Fenix 26650 batteries](https://help.fenix-store.com/en-US/how-big-are-the-fenix-26650-batteries-130015.md): The dimensions of the ARB-L4-4800 26650 battery is 26.5mm x 70.5mm (1.05" x 2.78"). - [How can I tell if my battery is fully charged?](https://help.fenix-store.com/en-US/how-can-i-tell-if-my-battery-is-fully-charged-130016.md): If you have a USB rechargeable lithium-ion battery, the indicator will glow solid blue once it's fully charged. If you have a Fenix battery charger with an LCD screen, the display will show you when the battery is full. If you have a Fenix battery ch - [How can I tell when my Fenix USB rechargeable battery is fully charged?](https://help.fenix-store.com/en-US/how-can-i-tell-when-my-fenix-usb-rechargeable-battery-is-fully-charged-130017.md): On the micro USB rechargeable batteries, there will be a small LED on top of the battery. It will be red while it is charging and, once it is done, the red LED will be replaced by a blue LED. - [How do I know when my battery is finished charging?](https://help.fenix-store.com/en-US/how-do-i-know-when-my-battery-is-finished-charging-130018.md): All Fenix products that charge batteries have a pretty clear way to tell when the battery is full! - [How long do Fenix batteries last?](https://help.fenix-store.com/en-US/how-long-do-fenix-batteries-last-130019.md): All removable Fenix batteries carry a 1-year warranty that protects the purchaser from any battery failure in that time period. Batteries that are built-in (like those inside the BC30R or HL32R) are covered for 2 years. Even outside of the warranty p - [How long do rechargeable lithium ion batteries last?](https://help.fenix-store.com/en-US/how-long-do-rechargeable-lithium-ion-batteries-last-130020.md): With proper upkeep, rechargeable lithium ion batteries should last for around 500 charge cycles. However, this can fluctuate depending on the type of climate and use. Learn more about batteries. - [How long does it take for an ARB-L18-3500U battery to charge via cable?](https://help.fenix-store.com/en-US/how-long-does-it-take-for-an-arb-l18-3500u-battery-to-charge-via-cable-130021.md): The charging process will probably take 4-8 hours from a fully dead battery. - [How long does it take to charge a Fenix battery in a Fenix charger?](https://help.fenix-store.com/en-US/how-long-does-it-take-to-charge-a-fenix-battery-in-a-fenix-charger-130024.md): This depends on the battery you are charging as well as the battery's capacity. For example, an 18650 battery with a 3500mAh capacity will take longer than an 18650 battery with a 2600mAh capacity. These times we provide below are general charge time - [How long does it take to fully charge a Fenix ARB-L18-3500U battery using its USB charging function?](https://help.fenix-store.com/en-US/how-long-does-it-take-to-fully-charge-a-fenix-arb-l18-3500u-battery-using-its-usb-charging-function-130025.md): To fully charge the Fenix ARB-L18-3500U battery using its USB charging function, it would take 3 - 5 hours depending on the status of the battery. - [How long of a runtime will I see with the Fenix ARB-L18-3500 18650 battery versus the ARB-L18-2600 18650 battery?](https://help.fenix-store.com/en-US/how-long-of-a-runtime-will-i-see-with-the-fenix-arb-l18-3500-18650-battery-versus-the-arb-l18-2600-18650-battery-130026.md): From the 2600mAh to the 3500mAh battery, you will get an ESTIMATED 30% longer runtime between charges with the 3500 battery. As with all batteries, the environment temperature affects the run time of the battery. 18650 batteries won't operate in belo - [How much longer would a Fenix flashlight run if I were to use an 18650 3500mAh battery vs an 18650 2600mAh battery?](https://help.fenix-store.com/en-US/how-much-longer-would-a-fenix-flashlight-run-if-i-were-to-use-an-18650-3500mah-battery-vs-an-18650-2600mah-battery-130028.md): The flashlight's runtime would increase about 30% if you were to use the 3500mAh Fenix 18650 battery rather than the 2600mAh Fenix 18650 battery. - [How would you compare the performance of the Ni-MH 1.2V battery and the lithium 1.5V battery?](https://help.fenix-store.com/en-US/how-would-you-compare-the-performance-of-the-ni-mh-12v-battery-and-the-lithium-15v-battery-130029.md): A 1.2 V battery will result in the same operation as the 1.5 V battery because the level of amps is different and that is the most important part. They will even out in the end so the runtime will be comparable with either. To learn more about batter - [Is the price listed for the Fenix ARB-L18-3500 18650 battery for a single battery or a two pack?](https://help.fenix-store.com/en-US/is-the-price-listed-for-the-fenix-arb-l18-3500-18650-battery-for-a-single-battery-or-a-two-pack-130032.md): For the ARB-L18-3500 18650 battery, we have both a single battery listing and a 2-pack battery listing for your convenience. The price per battery is the same with both listings. Check the title of the product listing; the 2-pack 18650 batteries will - [Is there a recommended storage voltage for 18650 rechargeable batteries?](https://help.fenix-store.com/en-US/is-there-a-recommended-storage-voltage-for-18650-rechargeable-batteries-130034.md): When it comes to storing 18650 batteries, there are a few things to keep in mind. 18650 batteries drain with time so you'll want to recharge them about once a month to be sure they have a full charge when you need them. When you receive a Fenix batte - [Is there a way to fix an overdischarged battery in deep discharge?](https://help.fenix-store.com/en-US/is-there-a-way-to-fix-an-overdischarged-battery-in-deep-discharge-130035.md): Sometimes putting an overdischarged battery in a charger can give it a "jump" and fix it, but this doesn't always work. - [My Fenix battery is starting to peel and swell after charging. Is this normal?](https://help.fenix-store.com/en-US/my-fenix-battery-is-starting-to-peel-and-swell-after-charging-is-this-normal-130036.md): No, this is not normal for any battery to do. Please contact our warranty department by submitting this RA request form and we'll be happy to assist you. - [My unit's USB port is not working. Is it covered under warranty?](https://help.fenix-store.com/en-US/my-units-usb-port-is-not-working-is-it-covered-under-warranty-130038.md): Yes, in the majority of cases a defective USB port would be covered under warranty. The only exception to this would be if you are responsible for the USB port breaking by incorrectly inserting the cable or by allowing it to be compromised by dust or - [Should I discharge an 18650 battery before charging it?](https://help.fenix-store.com/en-US/should-i-discharge-an-18650-battery-before-charging-it-130039.md): We recommend that you NEVER fully discharge any lithium-ion batteries. By not fully discharging it, you help improve the battery life. If a lithium-ion battery is used until it is completely empty it can enter a state of deep-discharge which can prev - [The plastic wrapping on my Fenix lithium-ion battery has started to tear. Is it still safe to use?](https://help.fenix-store.com/en-US/the-plastic-wrapping-on-my-fenix-lithium-ion-battery-has-started-to-tear-is-it-still-safe-to-use-130041.md): Any amount of tear in the plastic wrapping can make the battery unsafe. We recommend that you stop using the damaged battery and replace it. - [What are the advantages and disadvantages of using a micro USB rechargeable lithium-ion battery versus a rechargeable lithium-ion battery that requires a battery charger?](https://help.fenix-store.com/en-US/what-are-the-advantages-and-disadvantages-of-using-a-micro-usb-rechargeable-lithium-ion-battery-versus-a-rechargeable-lithium-ion-battery-that-requires-a-battery-charger-130044.md): One advantage of the micro USB rechargeable lithium-ion batteries is that you do not need to purchase a separate charger for these batteries. However, they are a little bit longer and don't work with all Fenix flashlights such as the Fenix PD35 V2.0. - [What are the charging requirements for batteries with charging ports?](https://help.fenix-store.com/en-US/what-are-the-charging-requirements-for-batteries-with-charging-ports-130048.md): Fenix Direct Charge batteries can only charge under certain parameters, We recommend using a single port charger that is around 2 Amps with no more than 10 watts max. Most multi port chargers will not work, this includes computer ports. This is due - [What are the pros and cons of 18650 lithium-ion batteries?](https://help.fenix-store.com/en-US/what-are-the-pros-and-cons-of-18650-lithium-ion-batteries-130050.md): 18650 lithium-ion batteries will often provide you with more power and longer runtimes in the flashlight. They're also rechargeable which is a definite bonus. However, lithium-ion batteries do drain slowly over time and tend to be more costly than an - [What batteries can be charged inside USB rechargeable flashlights?](https://help.fenix-store.com/en-US/what-batteries-can-be-charged-inside-usb-rechargeable-flashlights-130052.md): Each flashlight can only charge the primary battery that they use. For a flashlight that uses and comes with an 18650 battery, it will be able to charge the 18650 battery. Many of these lights can also use CR123A batteries but CR123A batteries cannot - [What batteries should I use in my Fenix light?](https://help.fenix-store.com/en-US/what-batteries-should-i-use-in-my-fenix-light-130055.md): Fenix flashlights are compatible with many different brands of batteries. Different flashlights call for different battery types and not all battery manufacturers make all types of batteries!. Energizer: You can use any Energizer AA or AAA battery in - [What does the Limited Lifetime Warranty Cover?](https://help.fenix-store.com/en-US/what-does-the-limited-lifetime-warranty-cover-130056.md): All Fenix flashlights are covered under a Limited Lifetime Warranty. "Limited" refers to the fact that the warranty has a full-coverage warranty for a set period of time where both parts and labor are covered and then a limited warranty after that fo - [What does the mAh mean in lithium-ion batteries?](https://help.fenix-store.com/en-US/what-does-the-mah-mean-in-lithium-ion-batteries-130057.md): The mAh stands for "milliamp." The mAh is basically the capacity of the battery so the higher the number of mAh, the longer the runtime will be before having to recharge your batteries. It's important to make sure you're using the correct size lithiu - [What is a protected battery?](https://help.fenix-store.com/en-US/what-is-a-protected-battery-130058.md): Fenix protected batteries feature three levels of over heat protection as well as over discharge protection, over charge protection, and short circuit protection. Learn more about the protected and unprotected batteries. - [What is the difference between the ARB-L18-2600 and the ARB-L18-3500 batteries?](https://help.fenix-store.com/en-US/what-is-the-difference-between-the-arb-l18-2600-and-the-arb-l18-3500-batteries-130061.md): The difference between these two batteries is their capacity. The ARB-L18-2600 18650 battery has a 2600 mAh capacity whereas the ARB-L18-3500 battery has a 3500 mAh capacity. The higher the capacity, the better runtimes you'll see with the flashlight - [What is the max discharge amperage of the Fenix ARB-L18-3500 18650 battery?](https://help.fenix-store.com/en-US/what-is-the-max-discharge-amperage-of-the-fenix-arb-l18-3500-18650-battery-130063.md): The maximum discharge current of the Fenix ARB-L18-3500 18650 battery is 5A. - [What's the difference between a $5 18650 battery and a Fenix battery?](https://help.fenix-store.com/en-US/whats-the-difference-between-a-dollar5-18650-battery-and-a-fenix-battery-130064.md): Most low-priced batteries are NOT protected, we would caution you against using those. As you know, 18650 Lithium-Ion batteries are very powerful. Because of that, you should be aware of the safe handling of them. Don't look just at the price of the - [When do I need to replace rechargeable lithium ion batteries?](https://help.fenix-store.com/en-US/when-do-i-need-to-replace-rechargeable-lithium-ion-batteries-130065.md): There is no need to replace 18650 batteries after a set period of time. They can continue to be used until they stop working or until they no longer offer the runtimes that you need. Learn more about lithium-ion batteries. - [Where are Fenix brand flashlights manufactured?](https://help.fenix-store.com/en-US/where-are-fenix-brand-flashlights-manufactured-130066.md): Fenix is manufactured in China and we are an Official Distributor for them here in the United States. - [Where can I purchase the Fenix ARB-L2 series batteries?](https://help.fenix-store.com/en-US/where-can-i-purchase-the-fenix-arb-l2-series-batteries-130067.md): The Fenix ARB-L2 series has been discontinued and replaced with the ARB-L18 series. You can find the ARB-L18-2600, the ARB-L18-2900, and the ARB-L18-3500. - [Which 18650 batteries replaced the ARB-L2 series?](https://help.fenix-store.com/en-US/which-18650-batteries-replaced-the-arb-l2-series-130068.md): The ARB-L2 series was replaced by the ARB-L18 series which you can find here. - [Which battery is better for extremely cold weather: 18650 lithium-ion batteries or CR123A lithium batteries?](https://help.fenix-store.com/en-US/which-battery-is-better-for-extremely-cold-weather-18650-lithium-ion-batteries-or-cr123a-lithium-batteries-130069.md): CR123A batteries perform better in extreme cold and extreme heat than 18650 lithium ion batteries. However, 18650 batteries will still work in extreme temperatures in a range of -4ºF to 140ºF. CR123A batteries are able to operate in temperatures betw - [Which Fenix flashlights can use the ARB-L18-2900L cold-resistant battery?](https://help.fenix-store.com/en-US/which-fenix-flashlights-can-use-the-arb-l18-2900l-cold-resistant-battery-130070.md): Any Fenix flashlight that uses 18650 batteries will work with the ARB-L18-2900L. - [Who manufactures the Fenix lithium-ion batteries?](https://help.fenix-store.com/en-US/who-manufactures-the-fenix-lithium-ion-batteries-130071.md): The manufacturer is Fenix themselves based in China. Each battery from Fenix has a multiple protection design to ensure safety. For instance, there is the protection circuit in the anode that will protect against over charge, over discharge, short ci - [Will a 16340 make my CR123A light brighter?](https://help.fenix-store.com/en-US/will-a-16340-make-my-cr123a-light-brighter-130072.md): This is a bit of a complicated question and the answer is both yes and no, depending on the model of flashlight that you have. Newer Fenix flashlights like the PD25, CL09, or RC09 are designed to be compatible with both CR123A batteries or with 16340 - [Will button top 18650 batteries work in Fenix lights?](https://help.fenix-store.com/en-US/will-button-top-18650-batteries-work-in-fenix-lights-130073.md): In general, most Fenix flashlights are compatible with a button-top 18650 battery but some older models may require a flat top battery. Just to be safe, assume that any Fenix light that was released after 2017 will require a button top battery and th - [Will flat top 18650 batteries work in Fenix lights?](https://help.fenix-store.com/en-US/will-flat-top-18650-batteries-work-in-fenix-lights-130074.md): Most modern Fenix flashlights will require a button-top style 18650 battery but some older styles may not be compatible. As a general rule, assume that any light that came out after 2017 will require a button top battery and that any lights that came - [Would a standard non-Fenix AA charger charge Fenix 14500 lithium-ion batteries?](https://help.fenix-store.com/en-US/would-a-standard-non-fenix-aa-charger-charge-fenix-14500-lithium-ion-batteries-130078.md): This depends on the charger you are using. As long as the manual on your charger states that it can charge 14500 batteries, then the Fenix 14500 batteries should charge just fine. - [Are Fenix chargers compatible with non-USA sockets?](https://help.fenix-store.com/en-US/are-fenix-chargers-compatible-with-non-usa-sockets-130234.md): Fenix chargers do not come with non-USA plugs, but you can contact the Fenix manufacturer at service@fenixlight.com to request a plug that is compatible with your location. Also, the ARE-X series and ARE-D series chargers both charge via micro USB. - [Can Fenix chargers charge CR123 batteries?](https://help.fenix-store.com/en-US/can-fenix-chargers-charge-cr123-batteries-130235.md): No, Fenix chargers cannot charge CR123 batteries. - [Can Fenix chargers charge the ARB-L18-2600U and ARB-L18-3500U batteries?](https://help.fenix-store.com/en-US/can-fenix-chargers-charge-the-arb-l18-2600u-and-arb-l18-3500u-batteries-130236.md): Yes, you can charge the Fenix USB rechargeable 18650 batteries in a battery charger. You are able to charge any of the USB rechargeable lithium-ion batteries in Fenix chargers rather than just 18650 batteries. In most cases, a Fenix battery charger w - [Can Fenix chargers charge unprotected 18650 cells?](https://help.fenix-store.com/en-US/can-fenix-chargers-charge-unprotected-18650-cells-130238.md): We can't recommend any of our chargers for an unprotected 18650 battery. All Fenix batteries are protected batteries, so that's all we recommend to our customers. It's a safety feature for a very powerful battery type. Fenix chargers will charge othe - [Can I charge Fenix USB rechargeable 18650 batteries using a battery charger?](https://help.fenix-store.com/en-US/can-i-charge-fenix-usb-rechargeable-18650-batteries-using-a-battery-charger-130239.md): Yes, you can charge the Fenix USB rechargeable 18650 batteries in a battery charger. - [Can I charge non-Fenix batteries in my Fenix battery charger?](https://help.fenix-store.com/en-US/can-i-charge-non-fenix-batteries-in-my-fenix-battery-charger-130240.md): Yes, our Fenix battery chargers are able to charge non-Fenix batteries. Check the manual to see which specific battery types your Fenix charger can charge. - [Can I leave a fully charged lithium-ion battery in an unplugged Fenix charger?](https://help.fenix-store.com/en-US/can-i-leave-a-fully-charged-lithium-ion-battery-in-an-unplugged-fenix-charger-130241.md): Storing a fully charged lithium-ion battery in an unplugged Fenix charger shouldn't be any problem; however, it's probably not the best practice. These batteries are very powerful and do require careful handling. It is recommended that you put them i - [Can I leave my rechargeable flashlight or battery plugged in all the time?](https://help.fenix-store.com/en-US/can-i-leave-my-rechargeable-flashlight-or-battery-plugged-in-all-the-time-130242.md): The answer to this question is both yes and no. All Fenix flashlights and Fenix batteries have protection circuits that should prevent any damage to the light or battery that could be caused by overcharging so it is possible to leave it plugged in al - [Can I use a USB AC adapter with a Fenix USB rechargeable flashlight or Fenix charger?](https://help.fenix-store.com/en-US/can-i-use-a-usb-ac-adapter-with-a-fenix-usb-rechargeable-flashlight-or-fenix-charger-130243.md): Yes, you can use a USB AC adapter with a Fenix USB rechargeable flashlight and Fenix charger. Fenix rechargeable flashlights and certain Fenix chargers are able to charge using any USB port including a USB wall adapter, a USB port on the computer, a - [Can you charge different types of batteries together?](https://help.fenix-store.com/en-US/can-you-charge-different-types-of-batteries-together-130248.md): Yes, in all Fenix chargers that have multiple charging bays, each bay can charge a battery individually and all bays do not need to be occupied to provide a charge. They can also charge multiple battery types in each of the different bays at the same - [Do Fenix battery chargers discharge from all bays?](https://help.fenix-store.com/en-US/do-fenix-battery-chargers-discharge-from-all-bays-130250.md): No, there is only one select battery bay that supplies power when discharging from a Fenix charger. Look for the bay that lines up with the USB-out (the regular USB port). - [Do Fenix chargers include non-USA plugs?](https://help.fenix-store.com/en-US/do-fenix-chargers-include-non-usa-plugs-130251.md): Fenix chargers do not come with non-USA plugs, but you can contact the Fenix manufacturer at service@fenixlight.com to request a plug that is compatible with your location. - [Does the Fenix ARE-A4 charger plug into a regular 120 volt outlet?](https://help.fenix-store.com/en-US/does-the-fenix-are-a4-charger-plug-into-a-regular-120-volt-outlet-130253.md): The ARE-A4 does plug directly into a 120 volt outlet. - [How do I know when my battery is finished charging?](https://help.fenix-store.com/en-US/how-do-i-know-when-my-battery-is-finished-charging-130256.md): All Fenix products that charge batteries have a pretty clear way to tell when the battery is full! - [How does the discharge function work on my Fenix battery charger?](https://help.fenix-store.com/en-US/how-does-the-discharge-function-work-on-my-fenix-battery-charger-130259.md): The charge/discharge function on Fenix chargers has two uses. First, you can use it to charge 18650 batteries by plugging the cable in. You will plug the micro USB end of the cable into the appropriate port on the charger. The other end goes into a U - [How long does it take to charge a Fenix battery in a Fenix charger?](https://help.fenix-store.com/en-US/how-long-does-it-take-to-charge-a-fenix-battery-in-a-fenix-charger-130260.md): This depends on the battery you are charging as well as the battery's capacity. For example, an 18650 battery with a 3500mAh capacity will take longer than an 18650 battery with a 2600mAh capacity. These times we provide below are general charge time - [I lost the AC cable for my Fenix charger. Can I purchase a replacement?](https://help.fenix-store.com/en-US/i-lost-the-ac-cable-for-my-fenix-charger-can-i-purchase-a-replacement-130262.md): We do sell parts and accessories for Fenix items. Please use our Contact Us form to let us know which part you're looking for and we'll get back to you - [Is there a Fenix charger that will charge AA Ni-MH batteries?](https://help.fenix-store.com/en-US/is-there-a-fenix-charger-that-will-charge-aa-ni-mh-batteries-130263.md): Any Fenix multicharger will be able to charge any Ni-MH AA batteries. We've listed the chargers below:. ARE-A2. ARE-A4. ARE-D2. ARE-D1 - [What are things to consider when purchasing a charger?](https://help.fenix-store.com/en-US/what-are-things-to-consider-when-purchasing-a-charger-130264.md): There are a number of types of chargers available. Fenix makes chargers to suit the needs and applications of most customers. Features to consider when purchasing a charger:. Some chargers will charge only 18650 batteries while others will charge a v - [What does the Limited Lifetime Warranty Cover?](https://help.fenix-store.com/en-US/what-does-the-limited-lifetime-warranty-cover-130265.md): All Fenix flashlights are covered under a Limited Lifetime Warranty. "Limited" refers to the fact that the warranty has a full-coverage warranty for a set period of time where both parts and labor are covered and then a limited warranty after that fo - [What is the charging voltage for the Fenix battery chargers?](https://help.fenix-store.com/en-US/what-is-the-charging-voltage-for-the-fenix-battery-chargers-130267.md): ARE-A2, ARE-A4 chargers. ARE-D1, ARE-D2 chargers. ARE-X1, ARE-X1+ chargers - [What size is the pin connector on Fenix chargers?](https://help.fenix-store.com/en-US/what-size-is-the-pin-connector-on-fenix-chargers-130270.md): The currently available ARE-A series and the discontinued Fenix ARE-C series chargers use a C7 AC plug pin connector IEC C7 style - 120VAC. The currently available ARE-D series and the discontinued ARE-X series chargers use a micro-USB connection. - [Which Fenix battery chargers can charge 14500 batteries?](https://help.fenix-store.com/en-US/which-fenix-battery-chargers-can-charge-14500-batteries-130271.md): Below is a list of Fenix chargers that can charge 14500 batteries: - [Which Fenix battery chargers can charge 26650 batteries?](https://help.fenix-store.com/en-US/which-fenix-battery-chargers-can-charge-26650-batteries-130272.md): Below is a list of Fenix chargers that can charge 26650 batteries: - [Which Fenix battery chargers can charge a 16340 battery?](https://help.fenix-store.com/en-US/which-fenix-battery-chargers-can-charge-a-16340-battery-130274.md): Below is a list of Fenix chargers that can charge 16340 batteries: - [Which Fenix battery chargers can charge a 21700 battery?](https://help.fenix-store.com/en-US/which-fenix-battery-chargers-can-charge-a-21700-battery-130275.md): Here are our list of battery chargers that will charge a 21700 battery:. Fenix ARE-A2 - 2 Bay AC Plug ChargerFenix ARE-A4 - 4 Bay AC Plug ChargerFenix ARE-D1 - 1 Bay Micro-USB ChargerFenix ARE-D2 - 2 Bay Micro-USB Charger. Learn more about 21700 lith - [Which Fenix battery chargers can charge Ni-MH / Ni-Cd batteries?](https://help.fenix-store.com/en-US/which-fenix-battery-chargers-can-charge-ni-mh--ni-cd-batteries-130276.md): Below is a list of Fenix battery chargers that can charge AA, AAA, and C Ni-MH / Ni-Cd batteries: - [Which Fenix battery chargers charge 18650 lithium-ion batteries?](https://help.fenix-store.com/en-US/which-fenix-battery-chargers-charge-18650-lithium-ion-batteries-130278.md): Here is a list of Fenix chargers that charge 18650 batteries: - [Why are my batteries not charging in my Fenix charger?](https://help.fenix-store.com/en-US/why-are-my-batteries-not-charging-in-my-fenix-charger-130280.md): If a single battery will not charge in your charger, but other batteries will, it is safe to assume the battery is faulty or not compatible with your charger. In order to find which batteries are compatible with your charger, please check the user ma - [Will the Fenix ARE-A4 charger work with the 18650 batteries used in my Fenix TK35UE flashlight?](https://help.fenix-store.com/en-US/will-the-fenix-are-a4-charger-work-with-the-18650-batteries-used-in-my-fenix-tk35ue-flashlight-130282.md): Yes, the ARE-A4 charger, along with any of our Fenix chargers, will work with the 18650 batteries. - [What batteries can be used in the BC26R?](https://help.fenix-store.com/en-US/what-batteries-can-be-used-in-the-bc26r-129848.md): The BC26R bike light uses a 21700 battery. It is recommended that you use either the Fenix ARB-L21-5000 or the ARB-L21-5000U rechargeable 21700 battery. Other brands of batteries can be used but please ensure that it features an integrated protection - [What is the color temperature and working voltage of the BC26R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-and-working-voltage-of-the-bc26r-129849.md): The BC26R operates at a working voltage of 4.2 volts. The BC26R has a color temperature of 6000K - [Does the BC26R have a lockout function?](https://help.fenix-store.com/en-US/does-the-bc26r-have-a-lockout-function-129850.md): The BC26R does not feature a lockout function but the tail cap can be unscrewed slightly to prevent accidental activation during transport and storage. - [How long does it take to charge the Fenix C7?](https://help.fenix-store.com/en-US/how-long-does-it-take-to-charge-the-fenix-c7-129852.md): The included ARB-L21-5000 will charge in about 3 hours. - [What is the color temperature and working voltage of the C7?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-and-working-voltage-of-the-c7-129853.md): The color temperature of the C7 is 6500K. The working voltage is 3.6V. - [Is the charging port of the C7 waterproof?](https://help.fenix-store.com/en-US/is-the-charging-port-of-the-c7-waterproof-129854.md): No, it is not. The C7 flashlight is waterproof to IP68 standard but the charging port is not internally waterproof. Make sure that the port is completely sealed to protect your light from water damage. - [Does the C7 have overheat protection?](https://help.fenix-store.com/en-US/does-the-c7-have-overheat-protection-129855.md): Yes, the C7 does feature overheat protection. The light will accumulate heat while used on the higher output levels. If the temperature reaches 140° F (60° C) the light will drop from higher outputs levels and will not allow them to be reselected. On - [What batteries can be used in the C7?](https://help.fenix-store.com/en-US/what-batteries-can-be-used-in-the-c7-129856.md): The C7 includes the ARB-L21-5000 rechargeable 21700 battery. It is compatible with 21700 batteries. - [Does the C7 have a lockout funciton?](https://help.fenix-store.com/en-US/does-the-c7-have-a-lockout-funciton-129857.md): Yes, you may activate the lock by double-clicking the switch. Double click it again to deactivate the lock. - [How long does it take to charge the Fenix C7?](https://help.fenix-store.com/en-US/how-long-does-it-take-to-charge-the-fenix-c7-2005802.md): The included ARB-L21-5000 will charge in about 3 hours. - [Does the C7 have overheat protection?](https://help.fenix-store.com/en-US/does-the-c7-have-overheat-protection-2005803.md): Yes, the C7 does feature overheat protection. The light will accumulate heat while used on the higher output levels. If the temperature reaches 140° F (60° C) the light will drop from higher outputs levels and will not allow them to be reselected. Once the light has cooled below this threshold you will be able to select those outputs again. - [Why is the E-Spark not charging my phone?](https://help.fenix-store.com/en-US/why-is-the-e-spark-not-charging-my-phone-129859.md): Unfortunately, Fenix cannot guarantee compatibility with all devices. There are a few reasons why the E-Spark might not work with your device: - [How do I activate the discharge on the E-Spark?](https://help.fenix-store.com/en-US/how-do-i-activate-the-discharge-on-the-e-spark-129860.md): Please follow these instructions. - [Does the E-Spark have a lockout function?](https://help.fenix-store.com/en-US/does-the-e-spark-have-a-lockout-function-129861.md): Yes, you can lock or unlock the E-Spark by double-clicking the power switch while the light is off. - [The E-SPARK uses a white and red LED with international patents that comply with IES LM-80 standards. They have a lifespan of 50,000 hours Did this answer your question? Last updated on September 19, 2022 Search Toggle Search](https://help.fenix-store.com/en-US/the-e-spark-uses-a-white-and-red-led-with-international-patents-that-comply-with-ies-lm-80-standards-they-have-a-lifespan-of-50000-hours--did-this-answer-your-question---last-updated-on-september-19-2022-search-toggle-search-129862.md): The E-SPARK uses a white and red LED with international patents that comply with IES LM-80 standards. They have a lifespan of 50,000 hours - [How much can the E-SPARK charge my phone?](https://help.fenix-store.com/en-US/how-much-can-the-e-spark-charge-my-phone-129863.md): The E-SPARK has a battery capacity of about 800mAh. To prevent damage to the internal battery, you can use about 500mAh of that capacity to charge other devices. This results in about 10-15% battery charge added to your mobile phone, depending on the - [Is the E-Spark rechargeable?](https://help.fenix-store.com/en-US/is-the-e-spark-rechargeable-129864.md): Yes, the E-Spark features a built-in rechargeable 800mAh battery. It can be recharged using the onboard USB Type-C charging port. - [Is the GL22 Rechargeable](https://help.fenix-store.com/en-US/is-the-gl22-rechargeable-129871.md): The GL22 is not directly rechargeable as does not have a charging port in the flashlight itself, but it does include the ARB-L16-700UP USB-Rechargeable 16340 battery which features a built-in Micro-USB charging port. If you want a weapon light that i - [Can the GL19R battery indicator be turned off?](https://help.fenix-store.com/en-US/can-the-gl19r-battery-indicator-be-turned-off-129872.md): Yes, it can be!. Press the switch on the left side (the side with the indicator light) three times in a row and hold down the button the third time. Continue holding until the indicator light flashes red and green, then turns off. The battery indicat - [Is the GL22 Rechargeable](https://help.fenix-store.com/en-US/is-the-gl22-rechargeable-129874.md): The GL22 is not directly rechargeable as does not have a charging port in the flashlight itself, but it does include the ARB-L16-700UP USB-Rechargeable 16340 battery which features a built-in Micro-USB charging port. If you want a weapon light that i - [What type of pistols does the GL22 fit?](https://help.fenix-store.com/en-US/what-type-of-pistols-does-the-gl22-fit-129875.md): The GL22 will fit most full-size pistols with a Glock or MIL-STD-1913 rail (picatinny rail). Some compact pistols are compatible including the Glock36 with standard rail and Springfield XDs. It IS NOT compatible with any compact model with short rail - [What kind of battery does the GL22 use?](https://help.fenix-store.com/en-US/what-kind-of-battery-does-the-gl22-use-129876.md): The GL22 comes with the Fenix ARB-L16-700UP rechargeable 16340 battery. It is also compatible with non-rechargeable CR123A batteries. - [Does the GL22 feature a lockout function?](https://help.fenix-store.com/en-US/does-the-gl22-feature-a-lockout-function-129877.md): Yes, the GL22 can be locked out by holding down both switches for 5 seconds while the light is turned off. Once the lock has been activated the white light will blink twice to indicate that it is now locked. To unlock the light again, hold both switc - [Why does the GL22 output drop on its own?](https://help.fenix-store.com/en-US/why-does-the-gl22-output-drop-on-its-own-129878.md): There are two reasons that the GL22 might drop in brightness. First, the light features intelligent overheat protection. If the light's temperature ever reaches 140° F (60° C) the light will drop from the higher outputs and will not be able to reach - [What is the color temperature and working voltage of the GL22?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-and-working-voltage-of-the-gl22-129879.md): The GL22 Tactical Light has a color temperature of 6000K and a working voltage of 4.2V - [How long does it take to recharge the HM70R headlamp?](https://help.fenix-store.com/en-US/how-long-does-it-take-to-recharge-the-hm70r-headlamp-129890.md): The HM70R will take about 4 hours to charge to full capacity. The battery indicator will be red while charging and will turn green when it is full. - [Why does the HM70R downshift to a lower output mode?](https://help.fenix-store.com/en-US/why-does-the-hm70r-downshift-to-a-lower-output-mode-129894.md): There are two reasons that this may happen. Intelligent overheat protection: The lamp will produce a lot of heat, especially in the higher output modes. When the lamp gets to 149° F (65° C), the overheat protection will trigger and cause the headlamp - [Is the charging port of the HM70R waterproof?](https://help.fenix-store.com/en-US/is-the-charging-port-of-the-hm70r-waterproof-129895.md): The HM70R charging port features inner waterproofing treatment. If the light is submerged without the port cover on it will not damage the light but we recommend that you allow the light to dry out completely before turning on or charging it again. - [Does the T6 feature a lockout function?](https://help.fenix-store.com/en-US/does-the-t6-feature-a-lockout-function-129932.md): Yes, you can activate or deactivate the lockout mode by double-clicking the power switch while the light is off. If the light blinks twice when you click the switch, that is an indication that the lockout is engaged. - [What battery can be used in the T6?](https://help.fenix-store.com/en-US/what-battery-can-be-used-in-the-t6-129933.md): The T6 features a built in 100mAh Li-polymer battery. It cannot be replaced. - [What LED is used in the Fenix T6?](https://help.fenix-store.com/en-US/what-led-is-used-in-the-fenix-t6-129934.md): The T6 Tactical Penlight features a MATCH CA18 LED with a lifespan of 50,000 hours. - [What type of ink cartridge is used in the T6 Penlight?](https://help.fenix-store.com/en-US/what-type-of-ink-cartridge-is-used-in-the-t6-penlight-129935.md): The T6 uses a Schmidt 6.8CM metal pen refill. Particularly, the Schmidt 635M ISO 12757-2D D1 ballpoint pen refill. Fenix-Store does not carry these refills, but they can be found here. - [What is the color temperature and working voltage of the T6?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-and-working-voltage-of-the-t6-129936.md): The color temperature is around 6500K. The working voltage is between 3V - 4.2V. - [Is the T6 Rechargeable?](https://help.fenix-store.com/en-US/is-the-t6-rechargeable-129938.md): Yes, the T6 features a built-in rechargeable battery that is rechargeable via the onboard USB-C charging port. - [Is the WT25R rechargeable?](https://help.fenix-store.com/en-US/is-the-wt25r-rechargeable-129949.md): Yes, the WT25R features a magnetic charging port and includes a rechargeable 18650 battery. - [What is the adjustable angle of the WT25R head?](https://help.fenix-store.com/en-US/what-is-the-adjustable-angle-of-the-wt25r-head-129950.md): The WT25R head can adjust to an angle of up to 105° - [What batteries can be used in the WT25R?](https://help.fenix-store.com/en-US/what-batteries-can-be-used-in-the-wt25r-129951.md): The WT25R flashlight comes with the Fenix ARB-L18-3400 rechargeable 3400mAh 18650 battery. You are free to use any quality brand 18650 battery in the flashlight and it is also compatible with non-rechargeable CR123A batteries. - [Does the WT25R have overheat protection?](https://help.fenix-store.com/en-US/does-the-wt25r-have-overheat-protection-129952.md): Yes. The light will accumulate a lot of heat when used on Turbo output level for extended periods. When the light reaches a temperature of 140° F (60°C) or above, the light will automatically step down a few lumens to reduce the temperature. When the - [Can you purchase extra mounts for Fenix bike lights?](https://help.fenix-store.com/en-US/can-you-purchase-extra-mounts-for-fenix-bike-lights-131201.md): Yes, you are able to purchase spare parts through our customer service team by filling out our Contact Us form. If you're interested in an extra bike mount, please reach out to us for further details. - [Do you have a flashing front or back Fenix light for bikes?](https://help.fenix-store.com/en-US/do-you-have-a-flashing-front-or-back-fenix-light-for-bikes-131202.md): We do not have a front flashing bike light, but we do have a back flashing bike light. The Fenix BC05R flashing tail light is a great option. This information may change in the future. - [How long does it take to charge the Fenix BC05R V2 taillight?](https://help.fenix-store.com/en-US/how-long-does-it-take-to-charge-the-fenix-bc05r-v2-taillight-131203.md): The BC05R V2 bicycle taillight charges via USB Type-C cable and takes about 1.5 hours to charge to full capacity. - [Is there a white version of the Fenix BC05R bike light?](https://help.fenix-store.com/en-US/is-there-a-white-version-of-the-fenix-bc05r-bike-light-131204.md): We do not have a white version of the Fenix BC05R bike light but may have some things that are similar that will work out for you. First, is the MC11 right angle light. The LD15R is a smaller rechargeable version the MC11. Lastly, would be the CL09 c - [What batteries work in the Fenix BC05R bike light?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-bc05r-bike-light-131205.md): The Fenix BC05R bike light is only compatible with its included built-in battery. This battery cannot be removed or replaced. - [What else can the BC05R Tail Light be used for?](https://help.fenix-store.com/en-US/what-else-can-the-bc05r-tail-light-be-used-for-131206.md): With the use of the body clip, this taillight can be buckled in the backpack, and worn in your waist or chest as a warning light. Plus a headband can be added (sold separately) to use it as a headlamp. - [Which battery chargers will work with the Fenix BC05R batteries?](https://help.fenix-store.com/en-US/which-battery-chargers-will-work-with-the-fenix-bc05r-batteries-131207.md): The Fenix BC05R has a built-in battery that cannot be removed and can only be charged directly through the light via micro USB. - [Does the ALB-10 bike mount work with the Fenix BC21R (V1) bike light?](https://help.fenix-store.com/en-US/does-the-alb-10-bike-mount-work-with-the-fenix-bc21r-(v1)-bike-light-131210.md): No, the only bike mount that is compatible with the Fenix BC21R bike light is the one that it comes with. The BC21R is discontinued, but you can view the upgraded Fenix BC21R V2.0 bike light. - [Is there a screw or clamp fixing mount that is compatible with the Fenix BC21R (V1) bike light?](https://help.fenix-store.com/en-US/is-there-a-screw-or-clamp-fixing-mount-that-is-compatible-with-the-fenix-bc21r-(v1)-bike-light-131211.md): We do not have another mount that is compatible with the Fenix BC21R (V1) bike light. However, all current bike lights use the same mount now - [Is the ALB-10 compatible with the Fenix BC21R V2 bike light?](https://help.fenix-store.com/en-US/is-the-alb-10-compatible-with-the-fenix-bc21r-v2-bike-light-131212.md): The ALB-10 is not compatible with the BC21R V2. It will start to slide on but it will never fully latch leaving the light susceptible to falling out. - [Is the bike mount that comes with the BC21R V3 rubber or plastic?](https://help.fenix-store.com/en-US/is-the-bike-mount-that-comes-with-the-bc21r-v3-rubber-or-plastic-131214.md): The mounts for all current Fenix bike lights are the same and are made of high-impact plastic. This information may change in the future. - [What batteries work in the Fenix BC21R V2 bike light?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-bc21r-v2-bike-light-131215.md): The Fenix BC21R V2 bike light is compatible with one 18650 li-ion battery or two non-rechargeable CR123 lithium batteries. - [Is the Fenix BC21R V2 bike light made of aluminum or plastic?](https://help.fenix-store.com/en-US/is-the-fenix-bc21r-v2-bike-light-made-of-aluminum-or-plastic-131216.md): The Fenix BC21R V2 bike light is made out of a durable plastic - [Do you have any Fenix bike lights that run on AA batteries?](https://help.fenix-store.com/en-US/do-you-have-any-fenix-bike-lights-that-run-on-aa-batteries-131218.md): No, we do not have any Fenix bike lights that run on AA batteries. However, we have the BC30 V2.0 bike light that can run on CR123A batteries. This information may change in the future. - [Does the Fenix BC21R (V1) bike mount allow any left-right adjustment?](https://help.fenix-store.com/en-US/does-the-fenix-bc21r-(v1)-bike-mount-allow-any-left-right-adjustment-131219.md): Yes, the BC21R (V1) bike mount is able to turn left or right. - [Who is the BC21R V2 Bike Light best for?](https://help.fenix-store.com/en-US/who-is-the-bc21r-v2-bike-light-best-for-131221.md): BC21R V2.0 is a lightweight bicycle light, the battery of it is replaceable and rechargeable. Dual Distance Beam System, 1000 lumens max output, all-metal heat fins and IP66 rated protection; users will be at ease in harsh outdoors. In addition, feat - [What battery is used in the BC21R V3?](https://help.fenix-store.com/en-US/what-battery-is-used-in-the-bc21r-v3-131222.md): The Fenix BC21R V3 bike light includes one ARB-L18-2600 rechargeable 18650 battery. It is compatible with any button-top 18650 battery or two non-rechargeable CR123A batteries. Using CR123A batteries may no give the full advertised brightness and run - [Does the Fenix BC21R V2 have a memory function?](https://help.fenix-store.com/en-US/does-the-fenix-bc21r-v2-have-a-memory-function-131223.md): No, the light will turn on in the Low setting each time it is activated. - [What LED is used in the BC21R V3?](https://help.fenix-store.com/en-US/what-led-is-used-in-the-bc21r-v3-131224.md): The BC21R V3 uses the SST40 LED which has a lifespan of 50,000 hours. - [Does the BC21R V2 flashlight have overheat protection?](https://help.fenix-store.com/en-US/does-the-bc21r-v2-flashlight-have-overheat-protection-131225.md): Yes. The light will accumulate a lot of heat when used on Turbo for extended periods. To ensure safe use, the light will automatically step down a few lumens to reduce the temperature. When the temperature has reduced, it will then allow the user for - [What is the color temperature and working voltage of the BC21R V3?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-and-working-voltage-of-the-bc21r-v3-131226.md): The color temperature of the BC21R V3 is around 6000K. The working voltage of the BC21R V3 is 3.6V. - [How long does it take to recharge the BC21R V3?](https://help.fenix-store.com/en-US/how-long-does-it-take-to-recharge-the-bc21r-v3-131227.md): The BC21R V3 will charge the included ARB-L18-2600 18650 battery in about 2 hours. The battery indicator will be red while charging and turn green when it is full. - [Is the BC21R V3 rechargeable?](https://help.fenix-store.com/en-US/is-the-bc21r-v3-rechargeable-131228.md): Yes the BC21R V3 is rechargeable via a built-in USB Type-C charging port! - [How can I prevent accidental activation of the BC21R V3?](https://help.fenix-store.com/en-US/how-can-i-prevent-accidental-activation-of-the-bc21r-v3-131229.md): The BC21R V3 bike light does not feature a lockout function but you can prevent accidental activation of the light by unscrewing the tail cap a small amount or removing the battery while it is not in use. - [Why does the BC21R V3 sometimes downshift to a lower output level?](https://help.fenix-store.com/en-US/why-does-the-bc21r-v3-sometimes-downshift-to-a-lower-output-level-131230.md): There are two reasons that this might happen. First, the light features Intelligent Overheat Protection which may be triggered after a period of use because high-powered LED lights can generate a lot of heat. When the light reaches 140° F (60° C), th - [Can you purchase extra mounts for Fenix bike lights?](https://help.fenix-store.com/en-US/can-you-purchase-extra-mounts-for-fenix-bike-lights-131232.md): Yes, you are able to purchase spare parts through our customer service team by filling out our Contact Us form. If you're interested in an extra bike mount, please reach out to us for further details. - [Does the Fenix BC25R bike light use a replaceable 18650 battery?](https://help.fenix-store.com/en-US/does-the-fenix-bc25r-bike-light-use-a-replaceable-18650-battery-131233.md): No, the Fenix BC25R bike light features a built-in battery that is not removable. However, we do the Fenix BC30 V2 which is compatible with two 18650 batteries. - [Is the bike mount that comes with the BC21R V3 rubber or plastic?](https://help.fenix-store.com/en-US/is-the-bike-mount-that-comes-with-the-bc21r-v3-rubber-or-plastic-131234.md): The mounts for all current Fenix bike lights are the same and are made of high-impact plastic. This information may change in the future. - [What batteries work in the Fenix BC25R bike light?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-bc25r-bike-light-131235.md): The Fenix BC25R bike light is only compatible with its included built-in battery. This battery cannot be removed or replaced. - [Which battery chargers will work with the Fenix BC25R batteries?](https://help.fenix-store.com/en-US/which-battery-chargers-will-work-with-the-fenix-bc25r-batteries-131236.md): The Fenix BC25R bike light has a built-in battery that cannot be removed and can only be charged directly through the light via micro USB. The BC25R comes with a USB charging cable. All you need is a USB port located on the computer or on an adapter - [Will the Fenix BC25R mount work on the Fenix BC30 bike light?](https://help.fenix-store.com/en-US/will-the-fenix-bc25r-mount-work-on-the-fenix-bc30-bike-light-131237.md): Yes, the BC25R mount is compatible with the Fenix BC30 bike light. - [Can I purchase a replacement pressure switch for my Fenix BC30 bike light?](https://help.fenix-store.com/en-US/can-i-purchase-a-replacement-pressure-switch-for-my-fenix-bc30-bike-light-131239.md): Yes, we do sell pressure switches for the Fenix BC30 bike light. Please contact us and we'd be happy to assist you. - [Can you purchase extra mounts for Fenix bike lights?](https://help.fenix-store.com/en-US/can-you-purchase-extra-mounts-for-fenix-bike-lights-131240.md): Yes, you are able to purchase spare parts through our customer service team by filling out our Contact Us form. If you're interested in an extra bike mount, please reach out to us for further details. - [Does the BC30 V2 have overheat protection?](https://help.fenix-store.com/en-US/does-the-bc30-v2-have-overheat-protection-131241.md): Yes. The light will accumulate a lot of heat when working on High mode for extended periods. When the light reaches a temperature of 149°F (65°C), the light will automatically step down a few lumens to reduce the temperature. High mode can be reselec - [Does the Fenix BC25R bike light use a replaceable 18650 battery?](https://help.fenix-store.com/en-US/does-the-fenix-bc25r-bike-light-use-a-replaceable-18650-battery-131242.md): No, the Fenix BC25R bike light features a built-in battery that is not removable. However, we do the Fenix BC30 V2 which is compatible with two 18650 batteries. - [How do I sync the wireless remote switch to the Fenix BC30 V2.0 bike light?](https://help.fenix-store.com/en-US/how-do-i-sync-the-wireless-remote-switch-to-the-fenix-bc30-v20-bike-light-131243.md): To sync up the wireless remote switch to the BC30 V2 bike light, make sure the remote and light are within 1.5 meters of one another. Next, press and hold the functional switch on the BC30 V2 for 5 seconds. The functional switch will glow alternating - [What are the differences between the BC30 V2 and the BC30?](https://help.fenix-store.com/en-US/what-are-the-differences-between-the-bc30-v2-and-the-bc30-131244.md): ModelBC30 V2.0 BC30Light sourceWhite lightNeutral white lightOutput2200 Lumens1800 LumensDimensions120×50.5×31.8 mm126.7 × 50 × 31.8 mmWeight154 g161 gMaterialAll-metal housingAll-metal housingBattery2*18650/4*CR123A2*18650/4*CR123ARemote pressure sw - [What batteries can be used in the BC30 V2?](https://help.fenix-store.com/en-US/what-batteries-can-be-used-in-the-bc30-v2-131245.md): The BC30 V2 flashlight uses two rechargeable 18650 batteries or 4 non-rechargeable CR123A batteries. We recommend using Fenix brand 18650 batteries such as the ARB-L18-3500 battery. Please ensure that you are only using batteries that feature a prote - [What Fenix bike light is best for long rides?](https://help.fenix-store.com/en-US/what-fenix-bike-light-is-best-for-long-rides-131246.md): The Fenix BC30 V2.0 bike light would be the best for long rides due to the fact that they accept multiple batteries. The BC30 V2.0 can take one 18650 or two CR123 batteries. This would allow you to carry extra sets of batteries to trade out during yo - [Who is the BC30 V2 Bike Light Best For?](https://help.fenix-store.com/en-US/who-is-the-bc30-v2-bike-light-best-for-131249.md): The Fenix BC30 V2.0 is a professional bicycle light that specifically designed for mountain cycling. Delivering a max output of 2200 lumens, the light offers a wide illumination range, therefore the road condition ahead is super clear. Plus the newly - [Will the Fenix BC25R mount work on the Fenix BC30 bike light?](https://help.fenix-store.com/en-US/will-the-fenix-bc25r-mount-work-on-the-fenix-bc30-bike-light-131250.md): Yes, the BC25R mount is compatible with the Fenix BC30 bike light. - [Can I use a different battery in the Fenix BC30R bike light?](https://help.fenix-store.com/en-US/can-i-use-a-different-battery-in-the-fenix-bc30r-bike-light-131252.md): The BC30R has a built-in rechargeable battery. That battery cannot be taken out and replaced with any other form of battery. However, the Fenix BC30 V2.0 bike light is able to use a two 18650 batteries or four CR123 batteries. - [Can the ARB-L18-3500U battery work with the Fenix BC30R bike light?](https://help.fenix-store.com/en-US/can-the-arb-l18-3500u-battery-work-with-the-fenix-bc30r-bike-light-131253.md): The ARB-L18-3500U 18650 battery will not work with the BC30R bike light because it has a built in battery pack. - [Can you purchase extra mounts for Fenix bike lights?](https://help.fenix-store.com/en-US/can-you-purchase-extra-mounts-for-fenix-bike-lights-131254.md): Yes, you are able to purchase spare parts through our customer service team by filling out our Contact Us form. If you're interested in an extra bike mount, please reach out to us for further details. - [How long does it take to charge the Fenix BC30R Bike Light?](https://help.fenix-store.com/en-US/how-long-does-it-take-to-charge-the-fenix-bc30r-bike-light-131255.md): Using the included standard charging cable, the normal charging timeis approximately 5 hours, 5V/1.5A adaptor is recommended. - [Is the bike mount that comes with the BC21R V3 rubber or plastic?](https://help.fenix-store.com/en-US/is-the-bike-mount-that-comes-with-the-bc21r-v3-rubber-or-plastic-131256.md): The mounts for all current Fenix bike lights are the same and are made of high-impact plastic. This information may change in the future. - [What batteries work in the Fenix BC30R bike light?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-bc30r-bike-light-131257.md): The Fenix BC30R bike light is only compatible with its included built-in 5200mAh/3.7V rechargeable battery with micro USB recharging. This battery cannot be removed or replaced. - [What size handlebars does the BC30R Bike Light fit on?](https://help.fenix-store.com/en-US/what-size-handlebars-does-the-bc30r-bike-light-fit-on-131260.md): Use the two included shims to adjust the size of the bicycle’s bars. Thick + thin shims applicable size: 22-28mm, thin applicable size: 28-32mm, with no shim: 32-35mm. - [Which battery chargers will work with the Fenix BC30R batteries?](https://help.fenix-store.com/en-US/which-battery-chargers-will-work-with-the-fenix-bc30r-batteries-131261.md): The Fenix BC30R has a built-in battery that cannot be removed and can only be charged directly through the light via micro USB. - [Who is the BC30R Bike Light best for?](https://help.fenix-store.com/en-US/who-is-the-bc30r-bike-light-best-for-131262.md): The BC30R 2017 is a Micro USB rechargeable bicycle light features digital display screen for confidence-inspiring readings. It is fitted with two Cree XM-L2 U2 neutral white LED’s and emits a max output of 1800 lumens with featured dual distance beam - [Can you purchase extra mounts for Fenix bike lights?](https://help.fenix-store.com/en-US/can-you-purchase-extra-mounts-for-fenix-bike-lights-131264.md): Yes, you are able to purchase spare parts through our customer service team by filling out our Contact Us form. If you're interested in an extra bike mount, please reach out to us for further details. - [Is the bike mount that comes with the BC21R V3 rubber or plastic?](https://help.fenix-store.com/en-US/is-the-bike-mount-that-comes-with-the-bc21r-v3-rubber-or-plastic-131265.md): The mounts for all current Fenix bike lights are the same and are made of high-impact plastic. This information may change in the future. - [How long does it take to charge the Fenix CL20R camping lantern?](https://help.fenix-store.com/en-US/how-long-does-it-take-to-charge-the-fenix-cl20r-camping-lantern-131271.md): The CL20R lantern's internal 1600mAh battery takes about 1 hour and 40 minutes to charge. - [Is the CL20R waterproof if the USB cap is open?](https://help.fenix-store.com/en-US/is-the-cl20r-waterproof-if-the-usb-cap-is-open-131272.md): No, the CL20R is only waterproof when the USB cover is in place. Please ensure that the cover is in place before exposing the lantern to water. - [My Fenix CL20 (V1) lantern is only accessing two of the brightness modes. What can I do to fix this?](https://help.fenix-store.com/en-US/my-fenix-cl20-(v1)-lantern-is-only-accessing-two-of-the-brightness-modes-what-can-i-do-to-fix-this-131273.md): For this particular issue, please reach out to our warranty department by filling out this RA request form and they would be happy to assist you with your Fenix lantern. - [What's the difference between the CL20R and CL25R lanterns?](https://help.fenix-store.com/en-US/whats-the-difference-between-the-cl20r-and-cl25r-lanterns-131277.md): CL20R vs CL25RModelCL20RCL25RPrice$39.95$59.95Output300 lumens350 lumensFeaturesRechargeableRechargeableBeam diameter40 feet82 feetRed lightYes - 1.5 lumensYes - 1.5 lumensBatteryBuilt-inOne 18650 or 2 CR123A’sLEDNeutral white and redCool white and r - [Does the CL26R have a memory function?](https://help.fenix-store.com/en-US/does-the-cl26r-have-a-memory-function-131285.md): No there is no memory function. The CL26R will turn on in the Low White Light mode each time it is turned on. - [Can I use and charge a Fenix 18650 3500 mAh battery in the Fenix CL30R camping lantern?](https://help.fenix-store.com/en-US/can-i-use-and-charge-a-fenix-18650-3500-mah-battery-in-the-fenix-cl30r-camping-lantern-131291.md): Yes, you can use and charge a Fenix 18650 battery 3500 mAh in the Fenix CL30R camping lantern. With the 3500 mAh battery, you'll gain 15-20% extra runtime compared with the 2600 mAh battery that is included with the lantern. - [Can the CL30R be used while it is charging?](https://help.fenix-store.com/en-US/can-the-cl30r-be-used-while-it-is-charging-131292.md): Yes it can be, but the lantern will only be used in the Low output while charging. - [Can the Fenix ARB-L18 3500 mAh battery be charged and used in the Fenix CL25R or the CL30R LED Rechargeable Lanterns?](https://help.fenix-store.com/en-US/can-the-fenix-arb-l18-3500-mah-battery-be-charged-and-used-in-the-fenix-cl25r-or-the-cl30r-led-rechargeable-lanterns-131293.md): Yes, you can charge and use the Fenix ARB-L18 high-capacity 18650 3500 mAh battery in the Fenix CL25R and CL30R LED camping lanterns. - [What batteries work in the Fenix CL30R lantern?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-cl30r-lantern-131295.md): The Fenix CL30R lantern is compatible with three 18650 li-ion battery or six non-rechargeable CR123 lithium batteries. 18650 batteries used must be button-top style batteries. Flat-top 18650 batteries will not work in the CL30R. - [What is the working voltage of the HM61R?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-the-hm61r-131297.md): The working voltage of the HM61R is 3.7V. - [Which battery chargers will work with the Fenix CL30R batteries?](https://help.fenix-store.com/en-US/which-battery-chargers-will-work-with-the-fenix-cl30r-batteries-131298.md): You can use the chargers listed below to charge 18650 lithium ion batteries: ARE-X1, ARE-X2, ARE-A4, ARE-A2, ARE-D1, ARE-D2, ARE-X11. Check out our battery chargers to find one that will work for you. - [What is the best Fenix flashlight for each battery type?](https://help.fenix-store.com/en-US/what-is-the-best-fenix-flashlight-for-each-battery-type-131300.md): Below is a general list of Fenix flashlights by battery type. Single 18650 battery flashlights. Multi 18650 battery flashlights. 21700 battery flashlights. 16340 battery flashlights - [Do you have a pocket clip for the Fenix E01 (V1)?](https://help.fenix-store.com/en-US/do-you-have-a-pocket-clip-for-the-fenix-e01-(v1)-131301.md): No, we do not have a pocket clip that will fit the Fenix E01 (V1) flashlight. However, we do have several small pocket flashlights that come with pocket clips. For example, the Fenix LD02 V2.0 is a penlight that's perfect for carrying. - [What batteries work in the Fenix E01 V2.0 LED flashlight?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-e01-v20-led-flashlight-131303.md): The Fenix E01 V2.0 flashlight runs on a single AAA Alkaline battery or AAA Ni-MH battery. Browse our battery selection here. - [Which battery chargers work with the E01 V2.0 batteries?](https://help.fenix-store.com/en-US/which-battery-chargers-work-with-the-e01-v20-batteries-131304.md): You can use the chargers listed below to charge AAA Ni-MH batteries: ARE-X2, ARE-A4, ARE-A2, ARE-D1, ARE-D2. Browse our battery chargers here. - [Does the E01 V2 have overheat protection?](https://help.fenix-store.com/en-US/does-the-e01-v2-have-overheat-protection-131305.md): Yes, the light will accumulate a lot of heat when used on the High output. To reduce the temperature, the light will automatically step down a few lumens. High output can be reselected if necessary. - [Is the charging port of the E05R waterproof?](https://help.fenix-store.com/en-US/is-the-charging-port-of-the-e05r-waterproof-131315.md): The E05R is waterproof to IP68 standards but the charging port is not internally waterproof. The light must be fully sealed to be securely waterproof. - [What batteries can be used in the E05R?](https://help.fenix-store.com/en-US/what-batteries-can-be-used-in-the-e05r-131316.md): The E05R features a built-in 320mAh Li-polymer battery. This battery cannot be replaced and no other batteries may be used in the flashlight. - [What is the beam angle of the E05R?](https://help.fenix-store.com/en-US/what-is-the-beam-angle-of-the-e05r-131318.md): The E05R features a two-part beam will spot and flood light characteristics. The central hot spot angle is 22°. The outer flood ring angle is 95° - [What is the color temperature and standby current of the E05R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-and-standby-current-of-the-e05r-131319.md): The color temperature of the E05R is 6300K. The standby current is Less than 20µA. - [Can I change the battery in the Fenix E09R keychain flashlight?](https://help.fenix-store.com/en-US/can-i-change-the-battery-in-the-fenix-e09r-keychain-flashlight-131320.md): The Fenix E09R mini flashlight has a built-in battery and cannot be removed or switched out for any other battery. The li-polymer built-in battery is easy to recharge using the USB-C port located on the flashlight. - [What batteries can be used in the E09R?](https://help.fenix-store.com/en-US/what-batteries-can-be-used-in-the-e09r-131321.md): The E09R comes with a built-in 800mAh Li-polymer battery. The battery is not removeable and no other batteries may be used in the light. - [Is the E09R charging port waterproof?](https://help.fenix-store.com/en-US/is-the-e09r-charging-port-waterproof-131322.md): The flashlight is waterproof to IP68 standards. However, the charging port is not internally waterproof and must be fully sealed to not be damaged. - [What is the beam angle of the E09R?](https://help.fenix-store.com/en-US/what-is-the-beam-angle-of-the-e09r-131323.md): The E09R features a two-part beam with both spot and flood characteristics. The main hot spot of the beam angle is 13°. The outer flood ring angle is 81° - [What is the color temperature and standby current of the E09R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-and-standby-current-of-the-e09r-131324.md): The color temperature of the E09R's beam is 6200K. The standby current is less than 20µA. - [Is there a pocket clip that will fit the Fenix E12 (V1)?](https://help.fenix-store.com/en-US/is-there-a-pocket-clip-that-will-fit-the-fenix-e12-(v1)-131325.md): There is a pocket clip that works for the E12 (V1). Please reach out to us using our Contact Us form. - [Can you use a Fenix ARB-L14-1600U 14500 battery with the Fenix E12 (V1) or E12 V2.0 flashlights?](https://help.fenix-store.com/en-US/can-you-use-a-fenix-arb-l14-1600u-14500-battery-with-the-fenix-e12-(v1)-or-e12-v20-flashlights-131326.md): No, the Fenix E12 (V1) and E12 V2 are not compatible with 14500 batteries. These flashlights are only compatible with AA Ni-MH batteries and AA alkaline batteries. If you're interested, you can see our selection of 14500 flashlights. - [What batteries can I use in the Fenix E12 (V1) flashlight?](https://help.fenix-store.com/en-US/what-batteries-can-i-use-in-the-fenix-e12-(v1)-flashlight-131327.md): The Fenix E12 (V1) is compatible with Ni-MH AA batteries, alkaline AA batteries, and non-rechargeable lithium AA batteries. The same goes with the E12 V2. - [Can the Fenix E12 flashlight be put on a lanyard or keychain?](https://help.fenix-store.com/en-US/can-the-fenix-e12-flashlight-be-put-on-a-lanyard-or-keychain-131328.md): Yes, the Fenix E12 and E12 V2 LED flashlights have a small hole at the tail where a lanyard or keychain can be attached. - [What batteries work in the Fenix E12 (V1) and E12 V2 flashlight?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-e12-(v1)-and-e12-v2-flashlight-131329.md): The Fenix E12 (V1) and E12 V2 flashlight are compatible with one Alkaline AA or one Ni-MH AA. - [What Fenix flashlight would be best for simple edc?](https://help.fenix-store.com/en-US/what-fenix-flashlight-would-be-best-for-simple-edc-131330.md): Our Fenix E12 V2 edc flashlight is simple to use and runs on a single AA battery. If you're wanting a flashlight that's still simple, but features more power, multiple outputs, and a strobe mode then check out the Fenix PD25. For more options, browse - [What batteries work in the Fenix E12 V2.0 LED flashlight?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-e12-v20-led-flashlight-131331.md): The Fenix E12 V2.0 can run on either an AA Alkaline battery or an AA Ni-MH battery. Browse our battery selection here. - [Which battery chargers work with the Fenix E12 V2.0 flashlight's batteries?](https://help.fenix-store.com/en-US/which-battery-chargers-work-with-the-fenix-e12-v20-flashlights-batteries-131332.md): You can use the chargers listed below to charge AA Ni-MH batteries: ARE-X2, ARE-A4, ARE-A2, ARE-D1, ARE-D2. Check out our battery chargers to find one that will work for you. - [Which battery chargers will work with the Fenix E12 batteries?](https://help.fenix-store.com/en-US/which-battery-chargers-will-work-with-the-fenix-e12-batteries-131333.md): You can use the chargers listed below to charge AA Ni-MH batteries: ARE-X2, ARE-A4, ARE-A2, ARE-D1, ARE-D2. Check out our battery chargers to find one that will work for you. - [What batteries work in the Fenix E18R (V1) flashlight?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-e18r-(v1)-flashlight-131339.md): The Fenix E18R rechargeable flashlight includes the ARB-L16-700 rechargeable 16340 battery. It is compatible with one 16340 li-ion battery or one non-rechargeable CR123 lithium battery. It's extremely small, making it perfect to pocket for everyday c - [Is there a diffuser for the Fenix E18R (V1) rechargeable flashlight?](https://help.fenix-store.com/en-US/is-there-a-diffuser-for-the-fenix-e18r-(v1)-rechargeable-flashlight-131340.md): No, the Fenix E18R flashlight is not designed to be used with a diffuser since it would cover up the power button and the pocket clip would prevent the diffuser from going over the light. The good news is that the E18R already has a very nicely diffu - [Which battery chargers will work with the Fenix E18R (V1) batteries?](https://help.fenix-store.com/en-US/which-battery-chargers-will-work-with-the-fenix-e18r-(v1)-batteries-131343.md): You can use the chargers listed below to charge 16340 lithium ion batteries: ARE-X2, ARE-A4, ARE-A2, ARE-D1, ARE-D2. Check out our battery chargers to find one that will work for you. This information may change in the future. - [What is the color temperature and working voltage of the E18R V2?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-and-working-voltage-of-the-e18r-v2-131345.md): The color temperature of the E18R V2 is 6000K and the working voltage is 3.6V - [Does the E18R (V1) have a lockout function?](https://help.fenix-store.com/en-US/does-the-e18r-(v1)-have-a-lockout-function-131346.md): Yes, it features a lockout function! To activate the lock, double-click the switch. To deactivate it, double-click it again. You may also use the pocket clip to help prevent accidental activation. Rotate the body clip to cover the switch. Rotate it a - [What battery works in the E18R V2 flashlight?](https://help.fenix-store.com/en-US/what-battery-works-in-the-e18r-v2-flashlight-131347.md): The battery comes with the ARB-L16-700P rechargeable 16340 battery and it is compatible with other 16340 batteries as well. Please note that the included battery is more powerful than a standard 16340 battery so using a different 16340 may not give t - [What LED is used in the E18R V2?](https://help.fenix-store.com/en-US/what-led-is-used-in-the-e18r-v2-131348.md): The E18R V2 uses the Luminus SST40 LED which has a lifespan of 50,000 hours. - [How long does it take to recharge the E18R V2?](https://help.fenix-store.com/en-US/how-long-does-it-take-to-recharge-the-e18r-v2-131349.md): The E18R V2 is directly rechargeable via the integrated USB Type-C charger. It will take about 1 hour and 20 minutes to charge - [My Fenix E-Lite blinks twice when I try to turn it on. What's going on?](https://help.fenix-store.com/en-US/my-fenix-e-lite-blinks-twice-when-i-try-to-turn-it-on-whats-going-on-131388.md): When the E-Lite is locked out it blinks twice and the battery level indicator will glow when you try to turn it on. To unlock the light, double press the switch. - [How do you operate the Fenix E-Lite?](https://help.fenix-store.com/en-US/how-do-you-operate-the-fenix-e-lite-131389.md): To turn on the white LED, press and hold the switch for 0.5 seconds. From there, single click to cycle through the white outputs. They go as follows: low - med - high. To access the red and blue LED on the E-Lite, press and hold the switch for 1.2 se - [How do you change to the colored LEDs on the Fenix E-Lite?](https://help.fenix-store.com/en-US/how-do-you-change-to-the-colored-leds-on-the-fenix-e-lite-131390.md): To access the red and blue LED on the E-Lite, press and hold the switch for 1.2 seconds and the red LED will come on. From there, single click to cycle through the different outputs. They go as follows: red - red flash - blue - blue flash. - [What batteries can be used in the E-LITE](https://help.fenix-store.com/en-US/what-batteries-can-be-used-in-the-e-lite-131391.md): The E-LITE includes a built-in rechargeable 275mAh Li-polymer battery. The battery cannot be removed, and no other batteries may be used - [Does the E-LITE feature overheat protection?](https://help.fenix-store.com/en-US/does-the-e-lite-feature-overheat-protection-131392.md): Yes, the light may accumulate heat while in use in the High output. If the light reaches a temperature of 140° F (60° C) the output will step down a few lumens to reduce the temperature. Once the temperature drops below this threshold you may select - [What is the beam angle of the E-LITE?](https://help.fenix-store.com/en-US/what-is-the-beam-angle-of-the-e-lite-131393.md): The E-LITE features red and blue LEDs and the white LED features a two-part beam with both spot and flood characteristics. The white light features a central hotspot angle of 24° and a flood ring angle of 80°. The colored lights have a beam angle of - [What are the differences between the HL18R and the HL18R-T?](https://help.fenix-store.com/en-US/what-are-the-differences-between-the-hl18r-and-the-hl18r-t-131442.md): ModelHL18RHL18R-TLED of SpotlightCree XP-G3 S3 warm lightCree XP-G3 S3, neutral whiteLED of FloodlightEverlight 2835, white lightEverlight 2835, white lightOutput levels4 spotlights + 3 floodlights3 spotlights + 2 floodlightsMaximum output400 lumens5 - [How does the lockout function work on the Fenix HL18R-T headlamp?](https://help.fenix-store.com/en-US/how-does-the-lockout-function-work-on-the-fenix-hl18r-t-headlamp-131451.md): You can lock out the headlamp by pressing one switch or both switches at the same time for 3 seconds. To unlock it, press both switches at the same time for 3 seconds. - [What are the differences between the HL18R and the HL18R-T?](https://help.fenix-store.com/en-US/what-are-the-differences-between-the-hl18r-and-the-hl18r-t-131453.md): ModelHL18RHL18R-TLED of SpotlightCree XP-G3 S3 warm lightCree XP-G3 S3, neutral whiteLED of FloodlightEverlight 2835, white lightEverlight 2835, white lightOutput levels4 spotlights + 3 floodlights3 spotlights + 2 floodlightsMaximum output400 lumens5 - [What batteries are used in the HL18R-T](https://help.fenix-store.com/en-US/what-batteries-are-used-in-the-hl18r-t-131454.md): The HL18R-T includes a rechargeable ARB-LP-1300 battery pack. You also have the option to use 3 AAA batteries as well. AAA batteries cannot be recharged inside the headlamp. - [What is the beam angle of the HL18R-T?](https://help.fenix-store.com/en-US/what-is-the-beam-angle-of-the-hl18r-t-131455.md): The HL18R-T features a spotlight and a floodlight. The floodlight has a beam angle of 84°. The spotlight's hotspot beam angle is 17° with a 106° "halo" ring spill - [How long does it take to recharge the HL32R headlamp?](https://help.fenix-store.com/en-US/how-long-does-it-take-to-recharge-the-hl32r-headlamp-131502.md): We recommend using a 5V/1A charger which will charge the headlamp in about 4 hours. - [Can I purchase a more powerful battery for my Fenix HL40R headlamp than the 2000mAh battery it comes with?](https://help.fenix-store.com/en-US/can-i-purchase-a-more-powerful-battery-for-my-fenix-hl40r-headlamp-than-the-2000mah-battery-it-comes-with-131508.md): No, the Fenix HL40R headlamp has a built-in 2000mAh Li-polymer battery pack and cannot be removed. You may like the Fenix HL60R instead since you can remove the battery and get a higher capacity one. - [Can I use my Fenix HL40R headlamp while it's charging?](https://help.fenix-store.com/en-US/can-i-use-my-fenix-hl40r-headlamp-while-its-charging-131509.md): Yes, but the Fenix HL40R headlamp will only turn onto the reading mode of 4 lumens while its charging. - [Do you sell diffusers or filters that would fit my Fenix headlamp?](https://help.fenix-store.com/en-US/do-you-sell-diffusers-or-filters-that-would-fit-my-fenix-headlamp-131510.md): The Fenix HL40R headlamp is our only headlamp that can fit a filter or diffuser. Check out the HL40R and the diffusers . This information may change in the future. - [Does the HM23 have a memory function?](https://help.fenix-store.com/en-US/does-the-hm23-have-a-memory-function-131558.md): No, the HM23 does not have a memory function. The headlamp will turn on in the low output level each time it is turned on. - [What batteries work in the Fenix HM23 headlamp?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-hm23-headlamp-131559.md): The Fenix HM23 headlamp is compatible with one AA Alkaline battery. - [How long does it take to fully charge the HM50R V2?](https://help.fenix-store.com/en-US/how-long-does-it-take-to-fully-charge-the-hm50r-v2-131564.md): It will take roughly 1.5 hours to charge the included ARB-L16-700P battery to full. - [What batteries can be used in the HM50R V2?](https://help.fenix-store.com/en-US/what-batteries-can-be-used-in-the-hm50r-v2-131566.md): The HM50R V2 includes the Fenix ARB-L16-700 rechargeable 16340 battery. It is also compatible with a non-rechargeable CR123A battery. - [What batteries work in the Fenix HM50R headlamp?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-hm50r-headlamp-131567.md): The Fenix HM50R is compatible with one 16340 li-ion battery or one non-rechargeable CR123 lithium battery. - [What batteries work in the Fenix HM50R V2.0 headlamp?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-hm50r-v20-headlamp-131568.md): The Fenix HM50R V2 headlamp is compatible with 16340 batteries and CR123 batteries. The HM50R V2 headlamp comes with the Fenix ARB-L16-700P Li-ion Battery. - [What is the operating voltage of the HM50R V2](https://help.fenix-store.com/en-US/what-is-the-operating-voltage-of-the-hm50r-v2-131571.md): The operating voltage of the HM50R V2 is 3.7V - [Which battery chargers will work with the Fenix HM50R batteries?](https://help.fenix-store.com/en-US/which-battery-chargers-will-work-with-the-fenix-hm50r-batteries-131572.md): You can use the chargers listed below to charge 16340 lithium ion batteries: ARE-X2, ARE-A4, ARE-A2, ARE-D1, ARE-D2. - [Why does the HM50R V2 drop from higher output levels?](https://help.fenix-store.com/en-US/why-does-the-hm50r-v2-drop-from-higher-output-levels-131574.md): There are two reasons for this:. You can tell which of these two reasons is the cause of your step-down by checking the battery-level indicator. - [What batteries work with the Fenix HM61R headlamp?](https://help.fenix-store.com/en-US/what-batteries-work-with-the-fenix-hm61r-headlamp-131576.md): The HM61R is compatible with either one 18650 lithium-ion battery or two CR123 lithium batteries. - [What's your longest throwing Fenix headlamp?](https://help.fenix-store.com/en-US/whats-your-longest-throwing-fenix-headlamp-131577.md): Our current longest throwing headlamps are the HM65R-T headlamp which has a maximum throw of 170 meters, and the HM65R headlamp which has a maximum throw of 163 meters. In third is the HM61R at 145 meters. Check out all of our Fenix headlamps. This i - [What is the color temperature of the HM61R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-the-hm61r-131578.md): The HM61R floodlight has a color temperature of 4500K. The spotlight has a color temperature of 5700K. - [What Fenix flashlights use the magnetic charging cable?](https://help.fenix-store.com/en-US/what-fenix-flashlights-use-the-magnetic-charging-cable-131580.md): Models currently in production include:. Discontinued models include:. This information may change in the future. - [Is the charging port on the HM61R waterproof?](https://help.fenix-store.com/en-US/is-the-charging-port-on-the-hm61r-waterproof-131581.md): Yes the HM61R features a magnetic charging port that does not leave the internal electronics exposed. It is fully waterproof to IP68 standard (fully submersible to 2 meters for up to 30 minutes). Please ensure that the magnetic port is dry before cha - [Why does my HM61R not reach its full output?](https://help.fenix-store.com/en-US/why-does-my-hm61r-not-reach-its-full-output-131583.md): There are a couple of reasons that your headlamp may not be reaching the upper output levels. The battery may be low. Please try to recharge the battery. If the problem persists, try a different battery in the headlamp. The headlamp may be too hot. O - [Is the magnetic charging port on the HM61R waterproof?](https://help.fenix-store.com/en-US/is-the-magnetic-charging-port-on-the-hm61r-waterproof-131584.md): Yes, the magnetic port is rated to IP68 protection, fully submersible to up to 2 meters for up to 30 minutes. We do recommend that you do not use the charging port if it is wet. If the flashlight gets wet please ensure that the port is completely dry - [Does the HM61R have a memory function?](https://help.fenix-store.com/en-US/does-the-hm61r-have-a-memory-function-131585.md): Yes the HM61R will turn on again in whatever setting it was in when it was last turned off. - [What is the working voltage of the HM61R?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-the-hm61r-131586.md): The working voltage of the HM61R is 3.7V. - [Can the HM65R be used while it is being recharged?](https://help.fenix-store.com/en-US/can-the-hm65r-be-used-while-it-is-being-recharged-131592.md): Yes, it can be used while it is being charged but it can only access the medium output of each light. - [Can the HM65R-T be used while it is being recharged?](https://help.fenix-store.com/en-US/can-the-hm65r-t-be-used-while-it-is-being-recharged-131593.md): Yes, but it can only be turned on into the low output of each LED. - [Can you operate both the spot and flood lights at the same time on the Fenix HP25R headlamp?](https://help.fenix-store.com/en-US/can-you-operate-both-the-spot-and-flood-lights-at-the-same-time-on-the-fenix-hp25r-headlamp-131594.md): No, you cannot operate both spot and flood on the Fenix HP25R headlamp. You can do this with the Fenix HM65R, however. - [Does the HM65R feature a memory function?](https://help.fenix-store.com/en-US/does-the-hm65r-feature-a-memory-function-131595.md): Yes, the headlamp will turn on in the same output level that it was in when you last turned it off! - [Is the headband strap removable on the HM65R-T?](https://help.fenix-store.com/en-US/is-the-headband-strap-removable-on-the-hm65r-t-131596.md): No, the headband cannot be removed on the HM65R-T. This headband uses a specialized S.P.O.R.T. tightening system which cannot be disassembled. The headband can be replaced in the event that it becomes loose or broken, but it must be cut off to replac - [What batteries work in the Fenix HM65R headlamp?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-hm65r-headlamp-131598.md): The Fenix HM65R headlamp is compatible with one 18650 li-ion battery or two non-rechargeable CR123 lithium batteries. Constructed from ultra lightweight magnesium material, the HM65R is the perfect headlamp to take with you on your adventures. By act - [What batteries work in the Fenix HM65R-T headlamp?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-hm65r-t-headlamp-131599.md): The Fenix HM65R-T headlamp is compatible with one 18650 lithium-ion battery or two CR123A non-rechargeable lithium batteries. We do not recommend using 18650 batteries with directly installed USB ports. - [What is the HM65R-T 24-hour trail running mode?](https://help.fenix-store.com/en-US/what-is-the-hm65r-t-24-hour-trail-running-mode-131602.md): It is the Low output of spotlight that delivers 130 lumens for 24 hours, the brightness and runtime are very suitable for night trail running illumination. - [What's your longest throwing Fenix headlamp?](https://help.fenix-store.com/en-US/whats-your-longest-throwing-fenix-headlamp-131603.md): Our current longest throwing headlamps are the HM65R-T headlamp which has a maximum throw of 170 meters, and the HM65R headlamp which has a maximum throw of 163 meters. In third is the HM61R at 145 meters. Check out all of our Fenix headlamps. This i - [Which battery chargers will work with the Fenix HM65R batteries?](https://help.fenix-store.com/en-US/which-battery-chargers-will-work-with-the-fenix-hm65r-batteries-131604.md): You can use the chargers listed below to charge 18650 lithium ion batteries: ARE-X1, ARE-X2, ARE-A4, ARE-A2, ARE-D1, ARE-D2, ARE-X11. The Fenix HM65R LED headlamp is compatible with one 18650 battery or two CR123 batteries. It comes with the Fenix AR - [Why does my HM65R or HM65R-T drop down in lumens during use?](https://help.fenix-store.com/en-US/why-does-my-hm65r-or-hm65r-t-drop-down-in-lumens-during-use-131605.md): HM65R is an outdoor trail running headlamp. It has designed a forced brightness reduction function in high output levels to ensure that the power will not be quickly consumed and has a longer runtime to deal with the uncertainties of long-distance tr - [Will the Fenix HM65R headlamp fit into the APB-20 case?](https://help.fenix-store.com/en-US/will-the-fenix-hm65r-headlamp-fit-into-the-apb-20-case-131606.md): Yes, the APB-20 case is perfect for the Fenix HM65R headlamp. - [What batteries work in the Fenix HP15UE headlamp?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-hp15ue-headlamp-131612.md): The Fenix HP15UE is compatible with four AA Alkaline batteries, four AA Ni-MH batteries, or four AA lithium batteries. - [What batteries can I use with the Fenix HP16R headlamp?](https://help.fenix-store.com/en-US/what-batteries-can-i-use-with-the-fenix-hp16r-headlamp-131614.md): The Fenix HP16R headlamp comes with a rechargeable 3000mAh lithium-polymer battery. Alternatively, you can also use four AA batteries. - [Does the HP16R feature overheat protection?](https://help.fenix-store.com/en-US/does-the-hp16r-feature-overheat-protection-131615.md): Yes, the headlamp may accumulate heat, especially when being used on higher output levels. When the headlamp gets to 149° F (65° C) it will drop from the highest outputs and will not allow them to be selected. Once the light cools below that threshol - [What are the beam angles of the HP16R?](https://help.fenix-store.com/en-US/what-are-the-beam-angles-of-the-hp16r-131616.md): The HP16R features floodlight and a spotlight with a two-part beam with a center hot spot and wider flood ring. The spotlight beam angle has a central hotspot of 10° with an outer flood ring of 80°. The floodlight features an 80° beam angle - [Can I order a Fenix HP25R battery cap replacement?](https://help.fenix-store.com/en-US/can-i-order-a-fenix-hp25r-battery-cap-replacement-131620.md): We do sell replacement flashlight, bike light, and headlamp parts and accessories. Please contact us to see if we have the part or accessory you're wanting available. - [Can I use the ARB-L18-3500 18650 battery with the Fenix HP25R headlamp?](https://help.fenix-store.com/en-US/can-i-use-the-arb-l18-3500-18650-battery-with-the-fenix-hp25r-headlamp-131623.md): Yes, you can use the ARB-L18-3500 18650 battery in the Fenix HP25R headlamp. It will give you a 25% increase in runtime compared to the ARB-L18-2600 18650 battery that comes with the headlamp. - [Can the ARB-L18-3500U battery work with the Fenix HP25R headlamp?](https://help.fenix-store.com/en-US/can-the-arb-l18-3500u-battery-work-with-the-fenix-hp25r-headlamp-131624.md): Yes, the ARB-L18-3500U battery will work with the Fenix HP25R headlamp. This Fenix headlamp is compatible with 18650 lithium-ion batteries and CR123 lithium batteries. Learn more about what to look for when purchasing an LED headlamp. - [Can you operate both the spot and flood lights at the same time on the Fenix HP25R headlamp?](https://help.fenix-store.com/en-US/can-you-operate-both-the-spot-and-flood-lights-at-the-same-time-on-the-fenix-hp25r-headlamp-131625.md): No, you cannot operate both spot and flood on the Fenix HP25R headlamp. You can do this with the Fenix HM65R, however. - [What batteries can I use in the Fenix HP25R V2 headlamp?](https://help.fenix-store.com/en-US/what-batteries-can-i-use-in-the-fenix-hp25r-v2-headlamp-131627.md): The Fenix HP25R V2 headlamp is compatible with 21700 batteries. You can also use 18650 batteries with the ALF-18 battery holder. The Fenix ARB-L21-5000 battery is included with the Fenix HP25R V2. - [What batteries work in the Fenix HP25R headlamp?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-hp25r-headlamp-131628.md): The Fenix HP25R headlamp is compatible with one 18650 li-ion battery or two non-rechargeable CR123 lithium batteries. Due to its ability to use CR123 lithium batteries, the HP25R headlamp is great if you're working in cold environments. It's a great - [Which battery chargers will work with the Fenix HP25R batteries?](https://help.fenix-store.com/en-US/which-battery-chargers-will-work-with-the-fenix-hp25r-batteries-131629.md): You can use the chargers listed below to charge 18650 lithium ion batteries: ARE-X1, ARE-X2, ARE-A4, ARE-A2, ARE-D1, ARE-D2, ARE-X11. - [Can you operate both the spot and flood lights at the same time on the Fenix HP30R headlamp?](https://help.fenix-store.com/en-US/can-you-operate-both-the-spot-and-flood-lights-at-the-same-time-on-the-fenix-hp30r-headlamp-131634.md): Yes, you can operate both the spot and flood on the Fenix HP30R headlamp. - [Does the HP30R V2 headlamp feature a lockout mode?](https://help.fenix-store.com/en-US/does-the-hp30r-v2-headlamp-feature-a-lockout-mode-131635.md): The HP30R V2 does not have a lockout mode but you can easily protect yourself from accidental activation by loosening the battery case slightly. In this way, the batteries can still be secured in the case but they will not make a connection and there - [Is the HP30R V2 waterproof without the USB cover?](https://help.fenix-store.com/en-US/is-the-hp30r-v2-waterproof-without-the-usb-cover-131636.md): The HP30R V2 USB cover must be sealed to retain its full IP68 waterproof specifications. - [Is there an extension cable for the Fenix HP30R V1 or V2 headlamp?](https://help.fenix-store.com/en-US/is-there-an-extension-cable-for-the-fenix-hp30r-v1-or-v2-headlamp-131637.md): The HP30R V2 includes an extension cable so that you can use optionally to hold the battery pack either on the back of your head or on your hip. Two extension cables can be combined for an extended reach. The HP30R V1 does not offer any extension cab - [What batteries work in the Fenix HP30R V2 headlamp? What about HP30R V1?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-hp30r-v2-headlamp-what-about-hp30r-v1-131640.md): The Fenix HP30R V2 headlamp uses two rechargeable 21700 li-ion batteries. The Fenix HP30R V1 headlamp is compatible with two 18650 li-ion batteries or four non-rechargeable CR123 lithium batteries. - [What is the color temperature and working voltage of the HP30R V2?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-and-working-voltage-of-the-hp30r-v2-131641.md): The color temperature of the HP30R V2's spotlight is 5700K. The color temperature of the HP30R V2's floodlight is 4500K. The working voltage of the HP30R V2 is 7.4 volts. - [Which battery chargers will work with the Fenix HP30R V2 batteries?](https://help.fenix-store.com/en-US/which-battery-chargers-will-work-with-the-fenix-hp30r-v2-batteries-131644.md): The HP30R V2 uses two 21700 batteries. They can be recharged inside the battery pack or can be charged in the following battery chargers:. The HP30R V1 uses two 18650 batteries. They can be recharged inside the battery pack or can be charged in the f - [Why does the HP30R V2 downshift to a lower output mode?](https://help.fenix-store.com/en-US/why-does-the-hp30r-v2-downshift-to-a-lower-output-mode-131646.md): There are two reasons for this:. You can tell which of these two reasons is the cause of your step-down by checking the battery-level indicator on the battery carrier. If it is showing only one indicator light, please recharge your batteries as soon - [Does the HT18 have overheat protection?](https://help.fenix-store.com/en-US/does-the-ht18-have-overheat-protection-131648.md): Yes, the light will become hot, especially when using it in higher output levels. If the light ever reaches 140° F (60° C) the light will automatically step down and prevent higher outputs from being selected. Once the light has cooled below this thr - [How do the included adapters effect the beam of the HT18?](https://help.fenix-store.com/en-US/how-do-the-included-adapters-effect-the-beam-of-the-ht18-131650.md): Using a filter will reduce the total output and distance of the beam. See below for a chart showing the lumen output and distance of the light when filters are used. - [What batteries can I use in the Fenix HT18 LED Flashlight?](https://help.fenix-store.com/en-US/what-batteries-can-i-use-in-the-fenix-ht18-led-flashlight-131652.md): The Fenix HT18 flashlight uses either a 21700 battery or an 18650 battery using the included ALF-18 battery holder. If you're wanting to purchase the same battery that's included with the HT18, check out the ARB-L21-5000U rechargeable battery. Fenix - [What is included with the HT18 flashlight?](https://help.fenix-store.com/en-US/what-is-included-with-the-ht18-flashlight-131653.md): The HT18 hunting flashlight includes: - [Which battery chargers work with the Fenix HT18 batteries?](https://help.fenix-store.com/en-US/which-battery-chargers-work-with-the-fenix-ht18-batteries-131654.md): The Fenix HT18 comes with a USB-C rechargeable 21700 battery, but can also use 18650 batteries. You can charge the included 21700 battery using any USB-C cord. Below is a list of chargers that charge both 21700 batteries and 18650 batteries:. Fenix D - [Does the LD02 V2 feature overheat protection?](https://help.fenix-store.com/en-US/does-the-ld02-v2-feature-overheat-protection-131660.md): Yes, if the light is used on High for 1.5 minutes, the light will automatically step down little by little until it reaches 50 lumens. - [Will rechargeable lithium-ion batteries work in the Fenix LD02 or LD02 V2.0 LED flashlight?](https://help.fenix-store.com/en-US/will-rechargeable-lithium-ion-batteries-work-in-the-fenix-ld02-or-ld02-v20-led-flashlight-131665.md): No, lithium-ion batteries are not compatible with the Fenix LD02 and Fenix LD02 V2.0 flashlights. They are compatible with Alkaline AAA batteries and Ni-MH batteries. - [Can I buy a replacement belt clip/pocket clip for the Fenix LD12 LED flashlight?](https://help.fenix-store.com/en-US/can-i-buy-a-replacement-belt-clippocket-clip-for-the-fenix-ld12-led-flashlight-131680.md): We do sell Fenix flashlight parts and accessories. Please reach out to us by filling out our Contact Us form to find out if we have the item you're wanting. - [Which 14500 battery is better in the Fenix LD12 flashlight: the ARB-L14-800 or the ARB-L14-1600U?](https://help.fenix-store.com/en-US/which-14500-battery-is-better-in-the-fenix-ld12-flashlight-the-arb-l14-800-or-the-arb-l14-1600u-131686.md): PLEASE NOTE: The following information applies only to the current model of the LD12 flashlight (round, plastic side switch). Older model LD12 lights cannot use the 14500 battery; only powered by AAs. If you're wanting the full output of the Fenix LD - [Can I use lithium AA batteries in the Fenix LD22 LED flashlight?](https://help.fenix-store.com/en-US/can-i-use-lithium-aa-batteries-in-the-fenix-ld22-led-flashlight-131696.md): Yes, you can use lithium non-rechargeable AA batteries in the Fenix LD22 LED flashlight. You can also use alkaline AA batteries and Ni-MH rechargeable AA batteries. Learn more about the difference between flashlight batteries. The Fenix LD22 V2 can a - [Why does the side switch on my LD22 not change output levels?](https://help.fenix-store.com/en-US/why-does-the-side-switch-on-my-ld22-not-change-output-levels-131700.md): The LD22 has two sets of output settings, known as tactical mode and outdoor mode. Outdoor Mode is the standard operating setting and allows for 5 output levels plus strobe. The light is powered on and off by use of the tail cap switch and the differ - [What kinds of LEDs are used in LD30?](https://help.fenix-store.com/en-US/what-kinds-of-leds-are-used-in-ld30-256278.md): The LD30 uses the LUMINUS SST40 LED - [What batteries work in the Fenix LR35R LED flashlight?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-lr35r-led-flashlight-131729.md): The Fenix LR35R runs on two 21700 lithium-ion batteries. To get the full 10,000 lumen output, you need to use the Fenix ARB-L21-4000P lithium-ion batteries which are included with the flashlight. If you use other 21700 batteries, you will get a maxim - [Was the Fenix TK39R prototype released?](https://help.fenix-store.com/en-US/was-the-fenix-tk39r-prototype-released-131730.md): Yes, but the name was changed to the LR35R. Feel free to check out the Fenix LR35R 10000 lumen flashlight! - [How to I read the battery level indicator on the LR35R?](https://help.fenix-store.com/en-US/how-to-i-read-the-battery-level-indicator-on-the-lr35r-131731.md): The battery level indicator features a red or green light that is either solid or flashing. Solid green light: 100%-85%. Flashing green light: 85%-50%. Solid red light: 50%-25%. Flashing red light: 25%-1%. During recharging the light will be solid re - [Does the LR35R feature a lockout function?](https://help.fenix-store.com/en-US/does-the-lr35r-feature-a-lockout-function-131732.md): Yes, it does. While the flashlight is off, quickly double-click the side switch to activate the lock. To deactivate the lock, double-click the side switch. The light will turn on in the lowest setting. - [Does the LR35R have overheat protection?](https://help.fenix-store.com/en-US/does-the-lr35r-have-overheat-protection-131733.md): Yes, the LR35R does have overheat protection. The light may become hot, especially when used at higher output levels. If the light ever reaches 140° F (60° C) it will drop the output to a lower level to allow it to cool. Once the light has cooled bel - [What batteries work in the Fenix LR35R LED flashlight?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-lr35r-led-flashlight-131836.md): The Fenix LR35R runs on two 21700 lithium-ion batteries. To get the full 10,000 lumen output, you need to use the Fenix ARB-L21-4000P lithium-ion batteries which are included with the flashlight. If you use other 21700 batteries, you will get a maxim - [Was the Fenix TK39R prototype released?](https://help.fenix-store.com/en-US/was-the-fenix-tk39r-prototype-released-131837.md): Yes, but the name was changed to the LR35R. Feel free to check out the Fenix LR35R 10000 lumen flashlight! - [How to I read the battery level indicator on the LR35R?](https://help.fenix-store.com/en-US/how-to-i-read-the-battery-level-indicator-on-the-lr35r-131838.md): The battery level indicator features a red or green light that is either solid or flashing. Solid green light: 100%-85%. Flashing green light: 85%-50%. Solid red light: 50%-25%. Flashing red light: 25%-1%. During recharging the light will be solid re - [Does the LR35R feature a lockout function?](https://help.fenix-store.com/en-US/does-the-lr35r-feature-a-lockout-function-131839.md): Yes, it does. While the flashlight is off, quickly double-click the side switch to activate the lock. To deactivate the lock, double-click the side switch. The light will turn on in the lowest setting. - [Does the LR35R have overheat protection?](https://help.fenix-store.com/en-US/does-the-lr35r-have-overheat-protection-131840.md): Yes, the LR35R does have overheat protection. The light may become hot, especially when used at higher output levels. If the light ever reaches 140° F (60° C) it will drop the output to a lower level to allow it to cool. Once the light has cooled bel - [What batteries can be used in the LR50R?](https://help.fenix-store.com/en-US/what-batteries-can-be-used-in-the-lr50r-131858.md): The LR50R includes the ARB-L52-16000 rechargeable Li-ion battery pack. You can also use between 1-4 21700 batteries in an emergency. Please note that the maximum output while using 21700 batteries is 6000 lumens. - [How does the LR50R proximity sensor work?](https://help.fenix-store.com/en-US/how-does-the-lr50r-proximity-sensor-work-131859.md): The proximity sensor will protect the light from damaging itself if it ever is accidentally left on while close to a surface. Be aware that this may result in automatic step-down in some areas with particularly reflective surfaces, or in rain or othe - [What fast charging protocols does the LR50R support?](https://help.fenix-store.com/en-US/what-fast-charging-protocols-does-the-lr50r-support-131860.md): The flashlight and included charging cable support PD3.0/PD2.0, and QC3.0/QC2.0 fast charging protocols. The flashlight will auto-detect if the AC adapter you are using supports these fast charging protocols. If it does support them a charging curren - [What do the lights on the LR50R battery level indicator mean?](https://help.fenix-store.com/en-US/what-do-the-lights-on-the-lr50r-battery-level-indicator-mean-131863.md): The battery level indicator features 4 blue lights. Four lights on: Between 100%-80%. Three lights on: Between 80%-60%. Two lights on: Between 60%-40%. One light on: Between 40%-20%. One light flashing: Between 20%-1%. Please note that the battery le - [Does the LR50R feature overheat protection?](https://help.fenix-store.com/en-US/does-the-lr50r-feature-overheat-protection-131864.md): Yes the LR50R has two methods of overheat protection. First, it features time-limited downshift which will force the light to step down after a period of time while on higher output levels. Additionally, the LR50R features temperature sensors that wi - [Can I change the battery in the Fenix LR80R?](https://help.fenix-store.com/en-US/can-i-change-the-battery-in-the-fenix-lr80r-131868.md): The Fenix LR80R is a built-in battery and cannot be removed. It uses a 7.2V/12000mAh li-ion battery pack that can be charged through the flashlight using the USB-C charging port. To learn more about the Fenix LR80R, visit our blog. - [What Fenix rechargeable flashlight has a focused beam and good throw?](https://help.fenix-store.com/en-US/what-fenix-rechargeable-flashlight-has-a-focused-beam-and-good-throw-131869.md): We have quite a few excellent Fenix rechargeable flashlights that feature a great throw. To start with, if you're wanting a handheld, compact flashlight with a great throw we have the Fenix TK30 LED Laser flashlight. It delivers 500 lumens and has a - [How do you charge and discharge the LR80R?](https://help.fenix-store.com/en-US/how-do-you-charge-and-discharge-the-lr80r-131870.md): The LR80R is rechargeable and also features the ability to charge other devices from it. To charge the flashlight, plug a USB-C charging cable into the USB-C sized port on the flashlight. To charge other devices from the LR80R, plug a charging cable - [What batteries can be used in the LR80R?](https://help.fenix-store.com/en-US/what-batteries-can-be-used-in-the-lr80r-131871.md): The LR80R flashlight can only use the built-in battery pack that is included with the flashlight. - [What is the beam angle of the LR80R?](https://help.fenix-store.com/en-US/what-is-the-beam-angle-of-the-lr80r-131873.md): The LR80R features a two-part beam with a center hot spot and wider flood ring. The hot spot beam angle is 9° and a flood ring beam angle is 58°. - [How does the LR80R proximity sensor work?](https://help.fenix-store.com/en-US/how-does-the-lr80r-proximity-sensor-work-131874.md): The proximity sensor will protect the light from damaging itself if it ever is accidentally left on while close to a surface. Be aware that this may result in automatic step-down in some areas with particularly reflective surfaces, or in rain or othe - [Does the LR80R feature overheat protection?](https://help.fenix-store.com/en-US/does-the-lr80r-feature-overheat-protection-131875.md): Yes, the light will reach high temperatures, especially on the brighter output levels. If the light reaches a temperature of 140° F (60° C) it will drop from high output levels and prevent you from reaching them again. Once the light has cooled below - [Does the LR80R have any standby current?](https://help.fenix-store.com/en-US/does-the-lr80r-have-any-standby-current-131876.md): The standby current of the LR80R is less than 100µA. - [Do I need to purchase a battery charger for the Fenix PD25's or PD25R's rechargeable battery?](https://help.fenix-store.com/en-US/do-i-need-to-purchase-a-battery-charger-for-the-fenix-pd25s-or-pd25rs-rechargeable-battery-131881.md): You do not need to purchase a battery charger for either the original PD25 or the newer PD25R. The PD25R includes an ARB-L16-700 rechargeable 16340 battery and can be charged via the flashlight's USB Type-C charging port. The PD25 (discontinued) come - [Do you have a gun mount for the Fenix PD25 LED flashlight?](https://help.fenix-store.com/en-US/do-you-have-a-gun-mount-for-the-fenix-pd25-led-flashlight-131882.md): We do not have a gun mount that is compatible with the Fenix PD25 due to its size. This information may change in the future. - [Do you have a remote pressure switch for the Fenix PD25 flashlight?](https://help.fenix-store.com/en-US/do-you-have-a-remote-pressure-switch-for-the-fenix-pd25-flashlight-131883.md): The Fenix PD25 flashlight is not compatible with any of our pressure switches as it does not have a removable tail cap. - [What batteries work in the Fenix PD25 flashlight?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-pd25-flashlight-131885.md): The Fenix PD25 is compatible with one 16340 li-ion battery or one non-rechargeable CR123 lithium battery. - [What Fenix flashlight would be best for simple edc?](https://help.fenix-store.com/en-US/what-fenix-flashlight-would-be-best-for-simple-edc-131886.md): Our Fenix E12 V2 edc flashlight is simple to use and runs on a single AA battery. If you're wanting a flashlight that's still simple, but features more power, multiple outputs, and a strobe mode then check out the Fenix PD25. For more options, browse - [What is the beam angle of the PD25R?](https://help.fenix-store.com/en-US/what-is-the-beam-angle-of-the-pd25r-131887.md): The PD25R features a combination spot and flood light beam. The beam has a hot spot in the center with a wider "halo ring" around it. The halo ring flood beam angle is 77.3°. The hot spot beam angle is 8.9° - [What is the color temperature and working voltage of the PD25R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-and-working-voltage-of-the-pd25r-131888.md): The PD25R has a working voltage of 2.8-4.2 volts. The beam has a color temperature of 6000K which is cool white - [What LED is used in the PD25R?](https://help.fenix-store.com/en-US/what-led-is-used-in-the-pd25r-131890.md): The Fenix PD25R uses the Luminus SST20 LED which has a lifespan of 50,000 hours. - [Which battery chargers will work with the Fenix PD25 batteries?](https://help.fenix-store.com/en-US/which-battery-chargers-will-work-with-the-fenix-pd25-batteries-131892.md): You can use the chargers listed below to charge 16340 lithium ion batteries: ARE-X2, ARE-A4, ARE-A2, ARE-D1, ARE-D2. Learn more about the Fenix PD25 pocket flashlight. Fenix Direct Charge batteries can only charge under certain parameters, We recomm - [Which current Fenix flashlight is most similar to the Fenix PD20?](https://help.fenix-store.com/en-US/which-current-fenix-flashlight-is-most-similar-to-the-fenix-pd20-131893.md): The Fenix PD25 is most similar to the PD20. Find out more information on the Fenix PD25. This information may change in the future. Check out the Fenix PD series. - [Which diffusers and filters fit the Fenix PD25 LED flashlight?](https://help.fenix-store.com/en-US/which-diffusers-and-filters-fit-the-fenix-pd25-led-flashlight-131894.md): The AOF-S (AD301) filters and AOD-S diffusers will fit the Fenix PD25 flashlight. - [Why does the PD25R sometimes downshift a level?](https://help.fenix-store.com/en-US/why-does-the-pd25r-sometimes-downshift-a-level-131896.md): There are two reasons that this might happen. First, the light features Intelligent Overheat Protection which may be triggered after a period of use because high-powered LED lights can generate a lot of heat. When the light reaches 140° F (60° C), th - [What batteries work in the Fenix PD32 (V1) flashlight?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-pd32-(v1)-flashlight-131901.md): The Fenix PD32 (V1) flashlight is compatible with one 18650 li-ion battery or two non-rechargeable CR123 lithium batteries. - [How long does it take to charge the Fenix PD35 V3?](https://help.fenix-store.com/en-US/how-long-does-it-take-to-charge-the-fenix-pd35-v3-131933.md): The PD35 V3 is not directly rechargeable but the included ARB-L18-2600U battery will take about 3.5 hours to charge to full. - [Is the PD35 V3 rechargeable?](https://help.fenix-store.com/en-US/is-the-pd35-v3-rechargeable-131934.md): While the PD35 V3 is not directly rechargeable, it does include the ARB-L18-2600U rechargeable 18650 battery with built-in USB charging port. You do not need a designated charger for the flashlight but you will need to remove the battery to plug it i - [What accessories are compatible with the PD35 V3?](https://help.fenix-store.com/en-US/what-accessories-are-compatible-with-the-pd35-v3-131936.md): The PD35 V3 is compatible with the following Fenix accessories:. ALG-00 and ALG-18 rail mounts. AOD-S and AOD-S V2 diffuser tips. AOT-S and AOT-S+ traffic wands. AB02 and ALP-10S flashlight holsters. - [What batteries can be used in the PD35 V3?](https://help.fenix-store.com/en-US/what-batteries-can-be-used-in-the-pd35-v3-131942.md): The ARB-L18-2600U and ARB-L18-3400U are recommended. You may also use any quality brand of 18650 with a button-top (flat-top batteries are not compatible) or two non-rechargeable CR123A batteries. - [What is the color temperature and working voltage of the PD35 V3?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-and-working-voltage-of-the-pd35-v3-131952.md): The Luminus SFT40 LED features a color temperature around 6000K. The working voltage is between 3 - 6.8 volts. - [What's the difference between the PD35 and the UC35?](https://help.fenix-store.com/en-US/whats-the-difference-between-the-pd35-and-the-uc35-131958.md) - [What is the beam angle of the PD36 TAC?](https://help.fenix-store.com/en-US/what-is-the-beam-angle-of-the-pd36-tac-131999.md): The PD36 TAC features a two-part beam with a center hot spot and wider flood ring. The hot spot beam angle is 16° and the flood ring angle is 81° - [How can I fix the button or tail switch on my flashlight?](https://help.fenix-store.com/en-US/how-can-i-fix-the-button-or-tail-switch-on-my-flashlight-132099.md): For issues with the side switch, please contact our customer service department. For issues with the tail switch, please see the below instructions to tighten the switch if necessary. Be careful not to over-tighten!. NOTE: NOT ALL FENIX FLASHLIGHTS - [Are you able to load the batteries from the head end of the Fenix TK16 (V1) flashlight?](https://help.fenix-store.com/en-US/are-you-able-to-load-the-batteries-from-the-head-end-of-the-fenix-tk16-(v1)-flashlight-132106.md): No, the head of the Fenix TK16 (V1) flashlight will not unscrew. Please don't attempt to unscrew it as this will void the warranty. The head of the Fenix TK16 V2 is able to unscrew and you can load the batteries in through the front with this flashli - [Can I use the Fenix ARB-L18-3500 18650 battery in my Fenix TK16 flashlight?](https://help.fenix-store.com/en-US/can-i-use-the-fenix-arb-l18-3500-18650-battery-in-my-fenix-tk16-flashlight-132107.md): Yes, the Fenix ARB-L18-3500 battery is a great battery to use in this Fenix flashlight. - [Can you access strobe on the Fenix TK16 (V1) using the AER-03 remote pressure switch?](https://help.fenix-store.com/en-US/can-you-access-strobe-on-the-fenix-tk16-(v1)-using-the-aer-03-remote-pressure-switch-132108.md): Yes, you can access strobe, momentary-on, constant-on, and cycle through the different brightness modes using the AER-03 remote pressure switch on the Fenix TK16 (V1) flashlight. Check out our Fenix TK16 tactical flashlight review. - [Do Fenix flashlights that use APF technology require a mechanical tail switch, electronic side switch, or rotary switch?](https://help.fenix-store.com/en-US/do-fenix-flashlights-that-use-apf-technology-require-a-mechanical-tail-switch-electronic-side-switch-or-rotary-switch-132110.md): No. APF is just a technology and can work with either mechanical or electronic switches or a combination. For the TK11 TAC, the tail switch is a mechanical-electronic combination. The rotating switch is mechanical; the forward switch is electronic. A - [The brightness switch on my Fenix TK16 (V1) tactical flashlight is not working. What can I do?](https://help.fenix-store.com/en-US/the-brightness-switch-on-my-fenix-tk16-(v1)-tactical-flashlight-is-not-working-what-can-i-do-132112.md): First, check the Fenix TK16 troubleshooting page. If these steps don't help, please reach out to our warranty department by filling out this RA request form and they would be happy to assist you with your Fenix flashlight. - [What accessories work with the Fenix TK16 V2 tactical flashlight?](https://help.fenix-store.com/en-US/what-accessories-work-with-the-fenix-tk16-v2-tactical-flashlight-132115.md): You can see the accessories that are compatible with any Fenix light using our Accessory Compatibility Chart. Here is a list of what accessories work with the Fenix TK16 V2: - [What are the differences between the TK20R V2, TK16 V2, and original TK20R?](https://help.fenix-store.com/en-US/what-are-the-differences-between-the-tk20r-v2-tk16-v2-and-original-tk20r-132116.md): The TK20R V2 is significantly different from the original TK20R (V1) but only slightly different from the TK16 V2. Please see the chart below for the full comparisons. - [What batteries can be used in the TK16 V2?](https://help.fenix-store.com/en-US/what-batteries-can-be-used-in-the-tk16-v2-132117.md): The TK16 V2 includes the ARB-L21-5000U USB-C rechargeable 21700 battery. It is also compatible with the ARB-L21-4000P high current 21700 battery. Please note that the regular ARB-L21-5000 battery and other regular 21700 batteries will not work with t - [What batteries should I use for the Fenix TK16 (V1) tactical flashlight?](https://help.fenix-store.com/en-US/what-batteries-should-i-use-for-the-fenix-tk16-(v1)-tactical-flashlight-132118.md): Any Fenix 18650 battery will work well in the Fenix TK16 (V1) tactical flashlight. The higher mAh the battery has, the longer runtimes you'll see with the LED flashlight. Please be aware that whatever 18650 battery you choose needs to be a button top - [What batteries work in the Fenix TK16 (V1) flashlight?](https://help.fenix-store.com/en-US/what-batteries-work-in-the-fenix-tk16-(v1)-flashlight-132119.md): The Fenix TK16 (V1) flashlight is compatible with one 18650 li-ion battery or two non-rechargeable CR123 lithium batteries. - [What batteries work with the Fenix TK16 V2 tactical flashlight?](https://help.fenix-store.com/en-US/what-batteries-work-with-the-fenix-tk16-v2-tactical-flashlight-132120.md): The Fenix TK16 V2 can only use either the ARB-L21-5000U 21700 battery (this battery is included with the light) or the ARB-L21-4000P 21700 battery. Due to the APF system, this light is not able to use ARB-L21-5000 21700 battery or other 21700 batteri - [What is the beam angle of the TK16 V2?](https://help.fenix-store.com/en-US/what-is-the-beam-angle-of-the-tk16-v2-132121.md): The TK16 V2 features a two-part beam with a center hot spot and wider flood ring. The beam angle of the hot spot of the light is 11°. The beam angle of the flood ring of the light is 65° - [Fenix TK21R FAQs](https://help.fenix-store.com/en-US/fenix-tk21r-faqs-2005825.md): Fenix TK21R FAQs - [What is the working voltage of TK21R?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-tk21r-2005711.md): The operating voltage is 3.0V～4.2V；The maximum operating voltage range is 3.0V～5.5V. - [What kind of LED is used in TK21R?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-tk21r-2005710.md): One Luminus SFT90 cold white LED with a lifespan of 50,000 hours. - [What kind of battery can be used in TK21R?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-tk21r-2005712.md): It is recommended to use a Fenix 21700 Li-ion battery. Other Li-ion batteries are not recommended. As an unmatched battery may cause the flashlight to fail to work normally. - [How to prevent accidentally activate the TK21R?](https://help.fenix-store.com/en-US/how-to-prevent-accidentally-activate-the-tk21r-2028788.md): Unscrew the light tail cap, or remove the battery to prevent accidental activation. - [Unscrew the light tail cap, or remove the battery to prevent accidental activation.](https://help.fenix-store.com/en-US/unscrew-the-light-tail-cap-or-remove-the-battery-to-prevent-accidental-activation-2028789.md): AOT-04 Traffic wand, ALG-00 Rail mount, ALG-15 Rail mount, ALG-16 Rail mount, ALG-18 Flashlight ring, AER-05 Remote pressure switch, ALP-10L Flashlight holster, ALP-20 Quick-pull holster, ALR-01 Tactical flashlight ring, ALB-10 Bicycle light holder w - [Why does the TK21R downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-tk21r-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-2028791.md): There are two reasons:. 1. Intelligent Overheat Protection. The flashlight will accumulate a lot of heat when used at high output levels for extended periods. When the light reaches a temperature of 55°C or above, the light will automatically step do - [What is the APF？](https://help.fenix-store.com/en-US/what-is-the-apf%EF%BC%9F-2028794.md): The APF (Advanced Pulse-Frequency Transmission System) was developed by Fenix laboratory, a major technology breakthrough of flashlight industry. Allowing the tactical flashlight to achieve a higher level of performance:. Take light to the extreme. T - [Why does the TK21R happen to flicker?](https://help.fenix-store.com/en-US/why-does-the-tk21r-happen-to-flicker-2028796.md): The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate:. 1. Poor battery level. Solution: Recharge or replace the battery. 2. The contact or contact point of the battery or flashlight is dirty. Solution: Clea - [What kind of LEDs are used in TK35R? Does Fenix offer to replace LED?](https://help.fenix-store.com/en-US/what-kind-of-leds-are-used-in-tk35r-does-fenix-offer-to-replace-led-2028705.md): Utilizes four Luminus SFT25R LEDs and one Luminus SST08 UV LED; with a lifespan of 50,000 hours each. - [What is the color temperature of TK35R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-tk35r-2028706.md): Around 6500 - 7500K. - [What is the working voltage of TK35R?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-tk35r-2028707.md): 3.0 V - 4.2 V. - [Is TK35R rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-tk35r-rechargeable-how-long-is-the-charging-time-2028708.md): Yes, the TK35R is rechargeable with its USB Type-C charging port. The normal charging time is approximately 2 hours from depleted to fully charged with a 9V/3A charging adapter. - [Yes, the TK35R is rechargeable with its USB Type-C charging port. The normal charging time is approximately 2 hours from depleted to fully charged with a 9V/3A charging adapter.](https://help.fenix-store.com/en-US/yes-the-tk35r-is-rechargeable-with-its-usb-type-c-charging-port-the-normal-charging-time-is-approximately-2-hours-from-depleted-to-fully-charged-with-a-9v3a-charging-adapter-2028711.md): Solution 1: Turn off the flashlight and unscrew the light body a few turns or take out the batteries. Solution 2: turn the toggle switch to the Lockout mode to lock the flashlight. - [Why does the TK35R downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-tk35r-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-2028713.md): There are two reasons:. 1. Intelligent Overheat Protection. The flashlight will accumulate a lot of heat when used at high output levels for extended periods. When the light reaches a temperature of 60°C or above, the light will automatically step do - [Why does the TK35R sometimes flicker?](https://help.fenix-store.com/en-US/why-does-the-tk35r-sometimes-flicker-2028714.md): The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate:. 1. Poor battery level. Solution: Recharge or replace the batteries. 2. The contact or contact point of the batteries or flashlight is dirty. Solution: - [What kind of batteries can be used in TK35R?](https://help.fenix-store.com/en-US/what-kind-of-batteries-can-be-used-in-tk35r-2028715.md): It is recommended to use two Fenix ARB-L18-4000 batteries. Batteries from the Fenix ARB-L18 series are also recommended. Other Li-ion batteries are not recommended. As unmatched batteries may cause the flashlight to fail to work normally. - [What kind of LED is used in TK30R? Does Fenix offer to replace LED?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-tk30r-does-fenix-offer-to-replace-led-2028717.md): Fitted with a set of 10W high-performance white laser module. - [What is the color temperature of TK30R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-tk30r-2028718.md): Around 6500K. - [What is the working voltage of TK30R?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-tk30r-2028719.md): Voltage: 2.9V - 6.0V. - [Is TK30R rechargeable?](https://help.fenix-store.com/en-US/is-tk30r-rechargeable-2028720.md): Yes, TK30R is rechargeable with a hidden USB Type-C port in the light neck. - [How long is the charging time?](https://help.fenix-store.com/en-US/how-long-is-the-charging-time-2028721.md): The normal charging time is about 4 hours from depleted to fully charged with a 15 W or above charging adapter. The actual charging time can vary depending on the type of charging adapter, the battery's condition, and the surrounding temperature. If - [Why does the TK30R downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-tk30r-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-2028722.md): There are two reasons:. 1. Intelligent Overheat Protection. The light will accumulate a lot of heat when used on High mode for extended periods. When the light reaches a temperature of 60°C or above, the light will automatically step down a few lumen - [Why does the TK30R sometimes flicker?](https://help.fenix-store.com/en-US/why-does-the-tk30r-sometimes-flicker-2028724.md): The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate:. 1. Poor battery level. Solution: Recharge or replace the battery. 2. The contact or contact point of the battery or flashlight is dirty. Solution: Clea - [What kind of battery can be used in TK30R?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-tk30r-2028725.md): It is recommended to use Fenix ARB-L21 Series battery. An 18650 battery can also be used with the ALF-18 battery adapter. - [How do you read the battery level indicator on the TK26R?](https://help.fenix-store.com/en-US/how-do-you-read-the-battery-level-indicator-on-the-tk26r-2028733.md): Solid green: 100%-85%. Flashing green: 85%-50%. Solid red: 50%-25%. Flashing red: 25%-1% - [What kinds of LEDs are used in the TK26R?](https://help.fenix-store.com/en-US/what-kinds-of-leds-are-used-in-the-tk26r-2028735.md): The White LED is a LUMINUS SST40 LED. The red and green LEDs are Cree XP E2 LEDs - [What battery can be used in the TK26R?](https://help.fenix-store.com/en-US/what-battery-can-be-used-in-the-tk26r-2028737.md): The TK26R can use a single 18650 rechargeable Li-ion battery or two 3V/CR123A Lithium batteries. - [Is TK17 rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-tk17-rechargeable-how-long-is-the-charging-time-2005721.md): Yes. The package comes with a Fenix ARB-L21-6000B battery that features a USB-C port. Unscrew the light tail to take out the battery, then connect the USB Type-C end of the charging cable to the battery to start charging. The normal charging time of the included Fenix ARB-L21-6000B battery is approximately 4 hours from depletion to fully charged with a 5 V/2 A charging adapter. - [What is the color temperature of TK17?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-tk17-2005719.md): Around 5700K. - [What is the operating voltage of TK17?](https://help.fenix-store.com/en-US/what-is-the-operating-voltage-of-tk17-2005720.md): The operating voltage is 3.0V - 4.2 V. - [How to prevent accidentally activating the TK17?](https://help.fenix-store.com/en-US/how-to-prevent-accidentally-activating-the-tk17-2005722.md): Turn off the light and unscrew the tail cap half a turn or remove the battery to prevent accidental activation. - [Why does the TK17 downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-tk17-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-2005723.md): There are two reasons: 1. Intelligent Overheat Protection The flashlight will accumulate a lot of heat when used at high output levels for extended periods. When the light reaches a temperature of 60°C or above, the light will automatically step down a few lumens to reduce the temperature. 2. Low-voltage Warning When the voltage level drops below the preset level, the flashlight is programmed to downshift to a lower brightness level until the Low mode is reached. - [Why does the TK17 happen to flicker?](https://help.fenix-store.com/en-US/why-does-the-tk17-happen-to-flicker-2005724.md): The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate: 1. Poor battery level. The flashlight blinks to remind users. Solution: Recharge or replace the battery. 2. The contact or contact point of the battery or flashlight is dirty. Solution: Clean the contact points with a cotton swab soaked in rubbing alcohol. If the above methods don't work, please contact your authorized distributor. - [What kind of battery can be used in TK17?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-tk17-2005725.md): It is recommended to use a Fenix ARB-L21-6000B battery or other batteries of the Fenix ARB-L21 series. Other batteries are not recommended. As an unmatched battery may cause the flashlight to fail to work normally. - [What kind of LED is used in TK17?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-tk17-2028800.md): One CREE XHP50.3 HD with a lifespan of 50,000 hours. - [What kind of LED is used in PD32R?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-pd32r-484430.md): A Luminus SFT40 LED with a lifespan of 50,000 hours. - [What is the color temperature of PD32R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-pd32r-484431.md): Around 6500K. - [What is the operating voltage and the operating current of PD32R?](https://help.fenix-store.com/en-US/what-is-the-operating-voltage-and-the-operating-current-of-pd32r-484432.md): The operating voltage is 2.9 - 6.0 V. The max operating current is 5.2 A. - [How to prevent accidentally activate the PD32R?](https://help.fenix-store.com/en-US/how-to-prevent-accidentally-activate-the-pd32r-484433.md): Loosen the light tail, or remove the battery to prevent accidental activation. - [Is PD32R rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-pd32r-rechargeable-how-long-is-the-charging-time-484434.md): Yes. Loosen the light neck to reveal the USB Type-C charging port and battery level indicator. The indicator will display red while charging and will turn green when fully charged. The normal charging time is approximately 3 hours from depleted to fu - [Why does the PD32R downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-pd32r-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-484436.md): There are two reasons:1. Intelligent Overheat ProtectionThe flashlight will accumulate a lot of heat when used at high output levels for extended periods. When the light reaches a temperature of 60°C or above, the light will automatically step down a - [Why does the PD32R happen to flicker?](https://help.fenix-store.com/en-US/why-does-the-pd32r-happen-to-flicker-484437.md): The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate:1. Poor battery level.Solution: Recharge or replace the battery.2. The contact or contact point of the battery or flashlight is dirty. - [What kind of battery can be used in PD32R?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-pd32r-484438.md): It is recommended to use a Fenix ARB-L18-3400 battery, or two CR123A batteries. While using two CR123A batteries, the actual max output is 800 lumens, the max beam distance is 270 meters and the max runtime is 30 hours at Low output. OtherLi-ion batt - [Fenix LD45R FAQs](https://help.fenix-store.com/en-US/fenix-ld45r-faqs-2005834.md): Fenix LD45R FAQs - [What kind of LED is used in LD45R?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-ld45r-2029016.md): Luminus SFT70 LED with a lifespan of 50,000 hours. - [What is the color temperature of LD45R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-ld45r-2029017.md): Around 6500K. - [What are the working voltage and the working current of LD45R?](https://help.fenix-store.com/en-US/what-are-the-working-voltage-and-the-working-current-of-ld45r-2029019.md): The working voltage is 2.8 V - 4.2 V and the maximum working current is 15 A. - [What is the runtime of the Turbo output?](https://help.fenix-store.com/en-US/what-is-the-runtime-of-the-turbo-output-2029022.md): The runtime of Turbo output is 2 hours 40 minutes. However, the light will accumulate a significant amount of heat used at Turbo output. When the light reaches a certain temperature, the light will automatically step down a few lumens to reduce the t - [Is LD45R rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-ld45r-rechargeable-how-long-is-the-charging-time-2029023.md): Yes, LD45R is rechargeable with a USB Type-C port. While charging, please follow the steps below:. Open the anti-dust cover to reveal the charging port, then connect the USB Type-C end of the charging cable to the flashlight. When charging, the OLED - [Why does the LD45R downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-ld45r-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-2029024.md): There are two reasons:. 1. Intelligent Overheat Protection. The flashlight will accumulate a lot of heat when used at high output levels for extended periods. When the light reaches a temperature of 60°C or above, the light will automatically step do - [Why does the LD45R happen to flicker?](https://help.fenix-store.com/en-US/why-does-the-ld45r-happen-to-flicker-2029025.md): The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate:. 1. Poor battery level. Solution: Recharge or replace the battery. 2. The contact or contact point of the battery or light is dirty. Solution: Clean the - [What kind of battery can be used in LD45R? Why does the Turbo output cannot be selected while using a Fenix ARB-L21-5000 battery or a Fenix ARB-L21-5000U battery?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-ld45r-why-does-the-turbo-output-cannot-be-selected-while-using-a-fenix-arb-l21-5000-battery-or-a-fenix-arb-l21-5000u-battery-2029026.md): It is recommended to use a Fenix ARB-L21-5000 V2.0 battery. The Fenix ARB-L21-5000 and the Fenix ARB-L21-5000U batteries are not compatible with the LD45R flashlight because their minimum overcurrent protection values are 14 A. The LD45R flashlight h - [Fenix SW05R FAQs](https://help.fenix-store.com/en-US/fenix-sw05r-faqs-2005828.md): Fenix SW05R FAQs - [What is the color temperature of the white light of SW05R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-the-white-light-of-sw05r-2005731.md): Around 6500K. - [What is the operating voltage and operating current of SW05R?](https://help.fenix-store.com/en-US/what-is-the-operating-voltage-and-operating-current-of-sw05r-2005732.md): The operating voltage is 3 V - 4.35 V. The maximum operating current is 420mA for the UV Version and 360mA for the Red version. - [Is SW05R rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-sw05r-rechargeable-how-long-is-the-charging-time-2005733.md): The SW05R features an inner waterproof USB Type-C charging port for convenient charging. Turn off the light and connect the USB Type-C socket of the charging cable to the light. The indicator will display red while charging and will turn green when fully charged. 3. Once charging is completed, be sure to unplug the charging cable to ensure the normal use of the light. 4. The normal charging time of the built-in battery is about 2 hours from depleted to fully charged with a 5 V/500mA charging adapter. - [What is an inner waterproof USB Type-C charging port? What’s the advantage of it?](https://help.fenix-store.com/en-US/what-is-an-inner-waterproof-usb-type-c-charging-port-whats-the-advantage-of-it-2005734.md): It is a type of USB Type-C charging port with internal waterproof treatment, which allows the flashlight to remain waterproof ability even without the USB dust cover closed, and to function normally in extreme environments. - [What is the runtime when the SW05R is set to High output?](https://help.fenix-store.com/en-US/what-is-the-runtime-when-the-sw05r-is-set-to-high-output-2005735.md): 2 hours 32 minutes. - [What kind of battery can be used in SW05R?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-sw05r-2005736.md): The SW05R utilizes a built-in 700mAh battery that is not replaceable. - [Why does the SW05R downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-sw05r-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-2005737.md): Low-voltage downshift. When the voltage level drops below the preset level, the flashlight is programmed to downshift to a lower brightness level until the lowest output is reached. Recharge the light to return to higher outputs. - [Why does the SW05R flicker?](https://help.fenix-store.com/en-US/why-does-the-sw05r-flicker-2005738.md): The reason that may cause the light to flicker, shine intermittently or even fail to illuminate: 1. Poor battery level. Solution: Recharge the battery. If the above method doesn't work, please contact your authorized distributor. - [Fenix LD36R FAQs](https://help.fenix-store.com/en-US/fenix-ld36r-faqs-2005835.md): Fenix LD36R FAQs - [What kind of LEDs are used in LD36R?](https://help.fenix-store.com/en-US/what-kind-of-leds-are-used-in-ld36r-2005794.md): 3 x Luminus SFT25R Gen2 LEDs and 3 x high-performance RGB LEDs with a lifespan of 50,000 hours each. - [What is the color temperature of the LD36R's white output?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-the-ld36r-s-white-output-2005795.md): Around 6500K. - [Is LD36R rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-ld36r-rechargeable-how-long-is-the-charging-time-2005796.md): Yes, LD36R is rechargeable with an inner waterproof USB Type-C port. While charging, please follow the steps below: Turn off the flashlight and open the anti-dust cover to reveal the USB Type-C charging port, then connect the USB Type-C end of the charging cable to the light. 2. The indicator will display red while charging and will turn green when fully charged. 3. Once charging is completed, be sure to unplug the charging cable and close the anti-dust cover. The normal charging time of the included Fenix ARB-L21-6000 battery is approximately 3.5 hours from depleted to fully charged with a 5 V/2.5 A charging adapter. - [What is the working voltage and the working current of LD36R?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-and-the-working-current-of-ld36r-2037813.md): The working voltage is 3.0 V - 4.2 V and the maximum working current is 12 A. - [What is the runtime of the Turbo output?](https://help.fenix-store.com/en-US/what-is-the-runtime-of-the-turbo-output-2037814.md): The runtime of the Turbo output is 3 hours 41 minutes. However, the light will accumulate a significant amount of heat used at Turbo output. When the light reaches a certain temperature, the light will automatically step down a few lumens to reduce t - [How to prevent accidentally activating the LD36R?](https://help.fenix-store.com/en-US/how-to-prevent-accidentally-activating-the-ld36r-2037815.md): Turn off and lock the flashlight or take out the battery to prevent accidental activation during storage or transportation. - [What are the optional accessories for the LD36R？](https://help.fenix-store.com/en-US/what-are-the-optional-accessories-for-the-ld36r%EF%BC%9F-2037823.md): The package comes with a lanyard, a holster, and an AOD-04 diffuser tip. Compatible accessories include: AOF-L filter adapter, AOT-04 traffic wand, AOD-M diffuser tip, etc. - [Why does the LD36R downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-ld36r-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-2037848.md): There are two reasons:. 1. Intelligent Overheat Protection. The flashlight will accumulate a lot of heat when used at high output levels for extended periods. When the light reaches a temperature of 60°C or above, the light will automatically step do - [Why does the LD36R sometimes flicker?](https://help.fenix-store.com/en-US/why-does-the-ld36r-sometimes-flicker-2038759.md): The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate:. 1. Poor battery level. Solution: Recharge or replace the battery. 2. The contact or contact point of the battery or light is dirty. Solution: Clean the - [What kind of LED is used in my PD40R V3.0? Will Fenix replace the LED?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-my-pd40r-v3-0-will-fenix-replace-the-led-2005750.md): Luminus SFT70 LED with a lifespan of 50,000 hours. Fenix does not provide LED replacement services for the time being, and users are not recommended to replace the LEDs independently, which may affect product performance and cause product damage. - [What kind of battery can be used in my PD40R V3.0? Why can’t the Turbo output be operated while using a Fenix ARB-L21-5000 battery?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-my-pd40r-v3-0-why-cant-the-turbo-output-be-operated-while-using-a-fenix-arb-l21-5000-battery-2005751.md): The PD40R V3.0 works best with the Fenix ARB-L21-5000 V2.0 battery. The older Fenix ARB-L21-5000 is not compatible with PD40R V3.0 because the minimum over-current protection value of ARB-L21-5000 is 14 A while the max operating current of PD40R V3.0 is greater than 14 A. Using a Fenix ARB-L21-5000 battery may activate the protection mechanism of the battery, which will cause light to go out. - [What is the color temperature of the PD40R V3.0?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-the-pd40r-v3-0-2005752.md): Around 6500K. - [What is the operating voltage of the PD40R V3.0?](https://help.fenix-store.com/en-US/what-is-the-operating-voltage-of-the-pd40r-v3-0-2005753.md): 2.8 V~4.2 V. - [What is the runtime of the Turbo output of the PD40R V3.0?](https://help.fenix-store.com/en-US/what-is-the-runtime-of-the-turbo-output-of-the-pd40r-v3-0-2005754.md): The runtime of the Turbo output is 2 hours and 40 minutes. The light will rapidly accumulate a lot of heat when used on 3000 lumens / Turbo output. When the light reaches a temperature of a certain level, the light will automatically step down a few lumens to reduce the temperature so the runtime of Turbo output is measured in a total of runtime including output at reduced levels due to temperature or protection mechanism in the design. The stated data are from the results produced by Fenix through its laboratory testing under the temperature of 21±3°C according to the ANSI/PLATO FL1 standard. (For specific runtime performance, refer to the runtime graph in the manual) *According to the ANSI / PLATO FL1 standard, the battery life refers to the time from 30 seconds after the flashlight switch is turned on until the light output reaches 10% of the initial value. - [Is PD40R V3.0 rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-pd40r-v3-0-rechargeable-how-long-is-the-charging-time-2005755.md): Yes, PD40R V3.0 is rechargeable with a inner waterproof USB Type-C charging port. The charging time is about 3 hours. - [How can I keep from accidentally activating my PD40R V3.0?](https://help.fenix-store.com/en-US/how-can-i-keep-from-accidentally-activating-my-pd40r-v3-0-2005756.md): Turn off the flashlight or remove the battery to prevent accidental activation. - [Why does my PD40R V3.0 downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-my-pd40r-v3-0-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-2005757.md): There are two reasons: Intelligent Overheat Protection. The flashlight will accumulate a lot of heat when used at relatively high output levels for extended periods. When the flashlight reaches a temperature of 60°C or above, the lamp will automatically step down a few lumens to reduce the temperature. Low-voltage Warning. When the voltage level drops below the preset level, the flashlight is programmed to downshift to a lower brightness level until Low output is reached. - [Why does my PD40R V3.0 flicker?](https://help.fenix-store.com/en-US/why-does-my-pd40r-v3-0-flicker-2005758.md): The reasons that may cause the flashlight to flicker, shine intermittently or even fail to illuminate: Poor battery level. Solution: Recharge or replace the battery (Ensure battery is inserted according to the manufacturer’s specifications). The contact point or contact of the battery or flashlight is dirty. Solution: Clean the contact points with a cotton swab soaked in rubbing alcohol. If the above methods don’t work, please contact the Fenix Store customer service team for a warranty claim. - [What should I do when the PD40R V3.0 needs repair?](https://help.fenix-store.com/en-US/what-should-i-do-when-the-pd40r-v3-0-needs-repair-2005759.md): 15-day replacement: Fenix will replace identical or equal products with documented manufacturing defects within 15 days of purchase. 5-year free repair: Fenix will repair a light free of charge within 5 years (1 year for rechargeable batteries) of purchase if problems develop with normal use. Lifetime maintenance: If repair is required after 5 years from the date of purchase, Fenix will charge for parts. The total repair fee is dictated by the cost of the replaced materials. - [What are the key features of LD12R?](https://help.fenix-store.com/en-US/what-are-the-key-features-of-ld12r-2005797.md): Fenix LD12R is a dual light source multifunctional flashlight. Its key features include: Unique side light source. Magnetic body clip. Hidden USB Type-C charging port. - [What kind of LED is used in LD12R?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-ld12r-2005798.md): The main light uses a Luminus SST20 cold white LED and the side light uses a SC1818C LED; with a lifespan of 50,000 hours. - [What is the color temperature of LD12R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-ld12r-2038770.md): Around 6500K. - [What is the working voltage of LD12R?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-ld12r-2038772.md): The operating voltage is 2.8V-4.2V while using a Fenix ARB-L14-800 battery. The operating voltage is 0.9V-1.6V while using an AA Ni-MH or Alkaline battery. - [Is LD12R rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-ld12r-rechargeable-how-long-is-the-charging-time-2038773.md): Yes. Loosen the light head to reveal the USB Type-C charging port. The indicator will display red while charging and will turn green when fully charged. The normal charging time is approximately 2 hours from depleted to fully charged. - [Fenix LR36R FAQs](https://help.fenix-store.com/en-US/fenix-lr36r-faqs-2005833.md): Fenix LR36R FAQs - [What kind of LEDs are used in LR36R?](https://help.fenix-store.com/en-US/what-kind-of-leds-are-used-in-lr36r-2028999.md): Utilizes twelve Luminus SST 25 and one CT1-Mini; with a life span of 50,000 hours each. - [What is the color temperature of LR36R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-lr36r-2029001.md): 6000K - 6700K. - [What is the working voltage of LR36R?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-lr36r-2029002.md): 2.8 V - 4.2 V. - [What safety precautions should I keep in mind while operating the LR36R?](https://help.fenix-store.com/en-US/what-safety-precautions-should-i-keep-in-mind-while-operating-the-lr36r-2029003.md): Lasers are radiant light waves that can pose certain risks to human eyes and skin if not handled properly. The laser classification of this flashlight is Class 3B. Watch out for reflected beams from glass and shiny surfaces. - [Is LR36R rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-lr36r-rechargeable-how-long-is-the-charging-time-2029005.md): Yes. The two included ARB-L21-5000 V2.0 batteries can be charged through the USB Type-C charging port. When charging, the OLED display will automatically light up and show the current battery percentage and a charging icon to indicate the charging st - [How to prevent accidentally activate the LR36R?](https://help.fenix-store.com/en-US/how-to-prevent-accidentally-activate-the-lr36r-2029006.md): Lock: with the light unlocked, rotate the toggle switch counterclockwise to “”to turn off and lock the light. In locked status, the light will not respond to any operation except for battery level checking. Unlock: with the light locked, rotate the t - [Why does the LR36R downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-lr36r-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-2029008.md): There are two reasons:. 1. Intelligent Overheat Protection. The flashlight will accumulate a lot of heat when used at high output levels for extended periods. When the light reaches a temperature of 60°C or above, the light will automatically step do - [When using the LR36R outdoors during the day, why does it go out automatically after a while, and why can't I rotate the toggle switch to adjust the brightness level?](https://help.fenix-store.com/en-US/when-using-the-lr36r-outdoors-during-the-day-why-does-it-go-out-automatically-after-a-while-and-why-cant-i-rotate-the-toggle-switch-to-adjust-the-brightness-level-2029009.md): The LR36R features the intelligent brightness adjustment function that measures distance based on detected infrared light. The infrared light outdoors during the day is relatively strong, which will enable the intelligent brightness downshift functio - [Why does the LR36R sometimes flicker?](https://help.fenix-store.com/en-US/why-does-the-lr36r-sometimes-flicker-2029010.md): The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate:. 1. Poor battery level. Solution: Recharge or replace the batteries. 2. The contact or contact point of the batteries or flashlight is dirty. Solution: - [What kind of batteries can be used in LR36R?](https://help.fenix-store.com/en-US/what-kind-of-batteries-can-be-used-in-lr36r-2029012.md): It is recommended to use the Fenix ARB-L21-5000 series batteries. Other Li-ion batteries are not recommended. As unmatched batteries may cause the flashlight to fail to work normally. - [What kind of LED is used in E28R V2.0?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-e28r-v2-0-2005799.md): A Luminus SST40 LED with a lifespan of 50,000 hours. - [What is the color temperature of E28R V2.0?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-e28r-v20-2038794.md): Around 6500K. - [What is the operating voltage of E28R V2.0?](https://help.fenix-store.com/en-US/what-is-the-operating-voltage-of-e28r-v20-2038796.md): The operating voltage is 3.0 V - 6.4 V. - [Is E28R V2.0 rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-e28r-v20-rechargeable-how-long-is-the-charging-time-2038798.md): Yes. The E28R V2.0 can be recharged through the USB Type-C charging port. The indicator will display red while charging and will turn green when fully charged. The normal charging time is approximately 3 hours from depleted to fully charged. - [What kind of battery can be used in E28R V2.0?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-e28r-v20-2038799.md): It is recommended to use a Fenix ARB-L18-3400 battery. - [Fenix E12 V3 FAQs](https://help.fenix-store.com/en-US/fenix-e12-v3-faqs-2005838.md): Fenix E12 V3 FAQs - [What kind of LED is used in E12 V3?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-e12-v3-2038807.md): A Luminus SST20 LED with a lifespan of 50,000 hours. - [What is the color temperature of E12 V3?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-e12-v3-2038808.md): Around 6000K. - [What is the operating voltage of E12 V3?](https://help.fenix-store.com/en-US/what-is-the-operating-voltage-of-e12-v3-2038810.md): The operating voltage is 0.9 - 1.6 V. The nominal operating voltage is 0.9 - 1.8 V. - [Is E12 V3 rechargeable?](https://help.fenix-store.com/en-US/is-e12-v3-rechargeable-2038811.md): No, the E12 V3 uses standard AA batteries and does not feature onboard charging. Rechargeable Ni-MH AA batteries can be used but must be charged outside of the flashlight. - [Does E12 V3.0 have overheat protection?](https://help.fenix-store.com/en-US/does-e12-v30-have-overheat-protection-2038812.md): No. - [Why does the E12 V3 happen to flicker?](https://help.fenix-store.com/en-US/why-does-the-e12-v3-happen-to-flicker-2038813.md): The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate:. 1. Poor battery level. Solution: Replace the battery. 2. The contact or contact point of the battery or flashlight is dirty. Solution: Clean the contac - [What kind of battery can be used in E12 V3?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-e12-v3-2038814.md): It is recommended to use a rechargeable Ni-MH AA or non-rechargeable Alkaline battery. Non-rechargeable Lithium-Ion batteries are compatible but not recommended. Do not use rechargeable li-ion batteries. - [Fenix E06R FAQs](https://help.fenix-store.com/en-US/fenix-e06r-faqs-2005839.md): Fenix E06R FAQs - [What kind of LEDs are used in E06R?](https://help.fenix-store.com/en-US/what-kind-of-leds-are-used-in-e06r-2005801.md): The main light utilizes two Luminus SST12 LEDs, with a lifespan of 50,000 hours each. The UV light utilizes one Luminus SST-08-UV LED. - [What is the color temperature of E06R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-e06r-2005804.md): Around 6500K. - [What is the operating voltage and operating current of E06R?](https://help.fenix-store.com/en-US/what-is-the-operating-voltage-and-operating-current-of-e06r-2005805.md): The operating voltage is 3 V - 4.2 V. The operating current is 2 A. - [Is E06R rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-e06r-rechargeable-how-long-is-the-charging-time-2005806.md): Yes. The E06R is rechargeable via the USB Type-C charging port. The indicator will display red while charging and will turn green when fully charged. The normal charging time of the built-in battery is about 2 hours from depleted to fully charged. - [Why does the E06R downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-e06r-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-2005807.md): There are two reasons: 1. Intelligent Overheat Protection The light will accumulate a lot of heat when used at high output levels for extended periods. When the light reaches a temperature of 65°C/149°F or above, it will automatically step down a few lumens to reduce the temperature. When the temperature drops below 65°C/149°F, the light will gradually recall the preset output level. 2. Low-voltage Warning When the voltage level drops below the preset level, the flashlight is programmed to downshift to a lower brightness level until Eco output is reached. - [Why does the E06R sometimes flicker?](https://help.fenix-store.com/en-US/why-does-the-e06r-sometimes-flicker-2005808.md): The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate: 1. Poor battery level. Solution: Recharge the battery. 2. The contact or contact point of the battery or flashlight is dirty. Solution: Clean the contact points with a cotton swab soaked in rubbing alcohol. If the above methods don't work, please contact your authorized distributor. - [What kind of battery can be used in E06R?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-e06r-2005809.md): The E06R utilizes a built-in 750mAh battery that is not replaceable. - [What kind of LED is used in CL28R? Does Fenix offer to replace LED?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-cl28r-does-fenix-offer-to-replace-led-179461.md): Fitted with a COB LED with a lifespan of 50,000 hours. Fenix does not provide LED replacement services for the time being, and users are not recommended to replace the LEDs independently, which may affect product performance and cause product damage. - [What is the color temperature of CL28R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-cl28r-179462.md): 2700K to62700K to 6000K. - [What are the working voltage of CL28R?](https://help.fenix-store.com/en-US/what-are-the-working-voltage-of-cl28r-179463.md): 5V/9V/12V. - [Is CL28R rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-cl28r-rechargeable-how-long-is-the-charging-time-179464.md): Yes, CL28R is rechargeable with a USB Type-C port. - [How to prevent accidentally activating the CL28R?](https://help.fenix-store.com/en-US/how-to-prevent-accidentally-activating-the-cl28r-179465.md): Rotate the handle right over the Orange Button to prevent accidental activation - [Why does the CL28R downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-cl28r-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-179466.md): The reasons are:. 1. Intelligent Overheat Protection. The lantern will accumulate a lot of heat when used on Med or High modes for extended periods. When the lantern reaches a temperature of 54°C or above, the lantern will automatically decrease a fe - [Why does the CL28R happen to flicker?](https://help.fenix-store.com/en-US/why-does-the-cl28r-happen-to-flicker-179467.md): The reason that may cause the lantern to flicker, shine intermittently or even fail to illuminate: poor battery level. Solution: Recharge the battery. If the above methods don't work, please contact your authorized distributor. - [What kind of battery can be used in CL28R?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-cl28r-179468.md): The lantern is built in with 2 x 5000 mAh Li-ion battery, which can not be replaced - [What are the optional accessories for CL28R?](https://help.fenix-store.com/en-US/what-are-the-optional-accessories-for-cl28r-179469.md): The lantern is compatible with a tripod socket. - [What should I do when the CL28R needs repair?](https://help.fenix-store.com/en-US/what-should-i-do-when-the-cl28r-needs-repair-179470.md): 1. 15-day replacement: Fenix will replace identical or equal products with documented manufacturing defects within 15 days of purchase. 2. 2-year free repair: Fenix will repair a lantern free of charge within 2 years of purchase if problems - [What kind of LED is used in LD22 V2.0?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-ld22-v20-256273.md): A Luminus SST20 WXS LED - [What is the color temperature and working voltage of the LD22 V2?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-and-working-voltage-of-the-ld22-v2-256274.md): The color temperature is around 6000K. The working voltage of LD22 V2 is 3.0V - 6.8V. - [Is LD22 V2.0 rechargeable? How long does it take to recharge?](https://help.fenix-store.com/en-US/is-ld22-v20-rechargeable-how-long-does-it-take-to-recharge-256275.md): LD22 V2.0 can't be directly charged, while the included Fenix ARB-L14-1100U battery features a USB Type-C charging port; the anode side displays red when charging and turns blue when charging is completed. The charging time is 4 hours. - [What kind of battery can be used in LD22 V2?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-ld22-v2-256277.md): Fenix ARB-L14-1100U is recommended. It is also compatible with 2 AA Alkaline or NiMH Batteries. Do not mix batteries of different brands, sizes, capacities or types. Doing so may cause damage to the flashlight or the batteries being used. - [What is the color temperature of PD36R Pro?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-pd36r-pro-257285.md): Around 6500K. - [What is the working voltage of PD36R Pro?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-pd36r-pro-257286.md): Voltage: 3.0 - 4.2V. - [What is the runtime of the Turbo mode of PD36R Pro?](https://help.fenix-store.com/en-US/what-is-the-runtime-of-the-turbo-mode-of-pd36r-pro-257287.md): The runtime of the Turbo mode is 3 hours and 30 minutes. The light will rapidly accumulate a lot of heat when used on 2800 lumens / Turbo mode. When the light reaches a temperature of a certain level, the light will automatically step down a few lume - [Is PD36R Pro rechargeable?](https://help.fenix-store.com/en-US/is-pd36r-pro-rechargeable-257288.md): Yes, PD36R Pro is rechargeable with a USB Type-C. The charging time is about 3 hours. (The indicator will display red while charging and will turn green when fully charged.) - [Why is the runtime difference between Turbo mode and High mode only 25 minutes?](https://help.fenix-store.com/en-US/why-is-the-runtime-difference-between-turbo-mode-and-high-mode-only-25-minutes-257289.md): Because the PD36R Pro is extremely compact, its heat dissipation area is limited. When the light reaches a temperature of a certain level, the light will automatically step down a few lumens to reduce the temperature due to the limitation of heat dis - [What kind of battery can be used in PD36R Pro?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-pd36r-pro-257290.md): It is recommended to use 1 x Fenix ARB-L21-5000 V2.0 Li-ion battery. And compatible with Fenix ARB-L21-5000U and Fenix ARB-L21-4000P. - [What kind of LED is used in TK20R V2.0?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-tk20r-v20-257805.md): The TK20R V2 uses the Luminus SFT70 LED with a lifespan of 50,000 hours. - [What is the color temperature of TK20R V2.0?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-tk20r-v20-257807.md): Around 6500K. - [What is the working voltage of TK20R V2.0?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-tk20r-v20-257809.md): Voltage: 3.0 - 4.2V. - [Is TK20R V2.0 rechargeable?](https://help.fenix-store.com/en-US/is-tk20r-v20-rechargeable-257811.md): Yes, TK20R V2.0 is rechargeable with a hidden USB Type-C port in the light neck. - [What kind of battery can be used in TK20R V2.0?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-tk20r-v20-257812.md): We recommend using the Fenix ARB-L21-5000 V2 Li-ion battery. It is also compatible with Fenix ARB-L21-5000U and Fenix ARB-L21-4000P. - [What explosion-proof certification does WF30RE have?](https://help.fenix-store.com/en-US/what-explosion-proof-certification-does-wf30re-have-260802.md): It has passed the necessary tests and was certified by IECEx, ATEX, SGS. - [How do I ensure that the WF30RE remains safe to use in dangerous environments?](https://help.fenix-store.com/en-US/how-do-i-ensure-that-the-wf30re-remains-safe-to-use-in-dangerous-environments-260803.md): Use the included charging protector to protect the inner intrinsically-safe circuit. Use only Fenix ARB-L21-2600Ex rechargeable Li-ion battery. Do not use in explosive atmospheres if the flashlight is missing parts (especially the charging socket's d - [What kind of LEDs are used in HM65R-DT?](https://help.fenix-store.com/en-US/what-kind-of-leds-are-used-in-hm65r-dt-260804.md): It uses a Luminus SST40 white light LED and an SST20 warm white light LED - [What is the color temperature of HM65R-DT?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-hm65r-dt-260805.md): The color temperature of white light is around 6500K, The color temperature of warm white light is around 3000K. - [What is the operating voltage of HM65R-DT?](https://help.fenix-store.com/en-US/what-is-the-operating-voltage-of-hm65r-dt-260806.md): The operating voltage is 3.6 V. The operating current is 4.2 A. The rated wattage is 15 W. - [Is HM65R-DT rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-hm65r-dt-rechargeable-how-long-is-the-charging-time-260807.md): The HM65R-DT is rechargeable. Uncover the anti-dust cap and plug the USB Type-C side of the charging cable into the charging port of the lamp to charge the lamp. The charging time is about 3 hours from depleted to fully charged. - [How is the HM65R-DT lockout function used?](https://help.fenix-store.com/en-US/how-is-the-hm65r-dt-lockout-function-used-260808.md): To lock or unlock the light press and hold either of the switches for 3 seconds while the light is off. The warm white light will blink 4 times to indicate the locked status. - [What kind of battery can be used in HM65R-DT?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-hm65r-dt-260809.md): The Fenix ARB-L18-3400 battery is recommended. Also compatible with 2 CR123A batteries. - [What kind of LEDs are used in LR40R V2?](https://help.fenix-store.com/en-US/what-kind-of-leds-are-used-in-lr40r-v2-260810.md): The LR40R V2 uses a Luminus SFT70 LED and 16 Lumileds HL2X LEDs. - [What is the color temperature of LR40R V2?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-lr40r-v2-260811.md): The color temperature of LR40R V2 is around 6000K. - [What is the working voltage of LR40R V2?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-lr40r-v2-260813.md): 7.5V - 12.6V. - [Is LR40R V2.0 rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-lr40r-v20-rechargeable-how-long-is-the-charging-time-260814.md): LR40R V2.0 is rechargeable. The USB Type-C fast charging port supports QC2.0 and PD2.0 fast charging protocols. The charging time is about 4 hours from depleted to fully charged. - [What kind of LEDs are used in HM71R?](https://help.fenix-store.com/en-US/what-kind-of-leds-are-used-in-hm71r-260816.md): The HM71R uses a Luminus SFT70 white light LED. - [What is the color temperature of HM71R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-hm71r-260817.md): The color temperature of white light is around 6000K, the color temperature of neutral white light is around 4000K. - [What is the working voltage of HM71R?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-hm71r-260818.md): 3.7V. - [Is HM71R rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-hm71r-rechargeable-how-long-is-the-charging-time-260819.md): The HM71R is rechargeable. The charging time is about 4 hours. (The indicator on the battery case will display red while charging, and will turn green when fully charged.) Note: This only works for Fenix ARB-L21-5000 V2 Li-ion battery. - [How does the lockout function work?](https://help.fenix-store.com/en-US/how-does-the-lockout-function-work-260820.md): When the lamp is switched off, press and hold the switch for 3 seconds, the lamp will blink 4 times to indicate that it has become locked or unlocked. - [What is the color temperature of E03R V2?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-e03r-v2-260821.md): The color temperature is 6500K. - [What is the working voltage of E03R V2?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-e03r-v2-260822.md): 3.0-4.2V. - [Is E03R V2.0 rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-e03r-v20-rechargeable-how-long-is-the-charging-time-260823.md): E03R V2.0 is rechargeable via a USB-C charging cable. The charging time is about 2 hours. - [What kind of LEDs are used in TK20R UE?](https://help.fenix-store.com/en-US/what-kind-of-leds-are-used-in-tk20r-ue-261898.md): A Luminus SST40 LED with a lifespan of 50,000 hours - [What is the color temperature of TK20R UE?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-tk20r-ue-261899.md): Around 6500K. - [What is the operating voltage of TK20R UE?](https://help.fenix-store.com/en-US/what-is-the-operating-voltage-of-tk20r-ue-261900.md): The operating voltage is 3.0 V. The operating current is 4.2 A. - [Is TK20R UE rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-tk20r-ue-rechargeable-how-long-is-the-charging-time-261901.md): Loosen the light head counterclockwise to reveal the USB Type-C charging port and the indicator. The indicator will display red while charging and will turn green when fully charged. Once charging is completed, be sure to tighten the light head to ma - [Does the TK20R UE feature a lockout?](https://help.fenix-store.com/en-US/does-the-tk20r-ue-feature-a-lockout-261902.md): Yes, simply select the Lock/Off mode using the FlexiSensa tail switch. - [Is the HT32 rechargeable?](https://help.fenix-store.com/en-US/is-the-ht32-rechargeable-306101.md): The HT32 does not have a charging port on it, but it does include the ARB-L21-5000U battery which has a built-in USB-C charging port. - [What is the working voltage of the HT32?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-the-ht32-306102.md): Between 3.0-4.2 V - [What is the color temperature of the HT32?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-the-ht32-306104.md): Around 6500K - [What kind of LED is used in HT32?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-ht32-306105.md): The HT32 uses a Luminus SFT70 LED for the white light, an SFT20 RA LED for the red light, and a SFT20 CG LED for the green light. - [What are the key features of TK11R?](https://help.fenix-store.com/en-US/what-are-the-key-features-of-tk11r-326255.md): Simple and rapid output selection. High performance and impressive output.USB Type-C charging. This flashlight comes with a Fenix ARB-L18-3400 battery. - [What kind of battery can be used in TK11R](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-tk11r-326249.md): It is recommended to use a Fenix 18650 Li-ion battery. Other Li-ion batteries are not recommended but are safe to use if they are quality brands. The TK11R also can use two CR123A batteries as backup. - [What is the working voltage of TK11R?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-tk11r-326251.md): The operating voltage is 3.0 V-8.4 V. - [What kind of LED is used in TK11R?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-tk11r-326253.md): One Luminus SFT40 cold white LED with a lifespan of 50,000 hours. - [What is APF](https://help.fenix-store.com/en-US/what-is-apf-326248.md): The APF (Advanced Pulse-Frequency Transmission System) was developed by the Fenix laboratory and is a major technology breakthrough of flashlight industry. Allowing the tactical flashlight to achieve a higher level of performance in the following way - [What kind of LED is used in PD36R V2.0?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-pd36r-v20-326258.md): A Luminus SFT40 LED with a lifespan of 50,000 hours. - [What is the color temperature of PD36R V2.0?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-pd36r-v20-326259.md): Around 6500K. - [What is the working voltage of PD36R V2.0?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-pd36r-v20-326260.md): The operating voltage is 4.2 V. The operating current is 3.0 A. - [Is PD36R V2.0 rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-pd36r-v20-rechargeable-how-long-is-the-charging-time-326261.md): Open the anti-dust cover to reveal the charging port, then connect the USB Type-C end of the charging cable to the flashlight. The indicator will display red while charging, and will turn to green when fully charged. Once charging is completed, be su - [What kind of battery can be used in PD36R V2.0?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-pd36r-v20-326262.md): It is recommended to use a Fenix ARB-L21-5000 V2.0 battery. - [What kind of LED is used in LD30R?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-ld30r-340406.md): A Luminus SST40 LED with a lifespan of 50,000 hours. - [What is the color temperature of LD30R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-ld30r-340407.md): Around 6000K. - [What is the working voltage of LD30R?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-ld30r-340409.md): The operating voltage is 3.0 - 6.4 V. The max operating current is 6 A. - [Is LD30R rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-ld30r-rechargeable-how-long-is-the-charging-time-340410.md): LD30R is rechargeable. The normal charging time of the Fenix ARB-L18-3400 battery is about 3 hours from depleted to fully charged with a 5V/2A charging adapter. Only Moonlight output and Low output can be operated while charging. When charging is com - [Why does the LD30R downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-ld30r-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-340411.md): There are two possible reasons:. 1. Intelligent Overheat Protection The flashlight will accumulate a lot of heat when used at high output levels for extended periods. Therefore the light will automatically step down a few lumens to reduce the tempera - [Why does the LD30R happen to flicker?](https://help.fenix-store.com/en-US/why-does-the-ld30r-happen-to-flicker-340412.md): The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate:. 1. Poor battery level. Solution: Recharge or replace the battery. 2. The contact or contact point of the battery or flashlight is dirty. Solution: Clea - [What kind of battery can be used in LD30R?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-ld30r-340413.md): It is recommended to use a Fenix ARB-L18-3400 battery. The flashlight is also compatible with the CR123A battery. While using two CR123A batteries, the max output is 1000 lumens and the max beam distance is 205 meters. The 1-lumenMoonlight mode can b - [What kind of LED is used in HT18R?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-ht18r-342051.md): A Luminus SFT70 white LED with a lifespan of 50,000 hours. - [What is the color temperature of HT18R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-ht18r-342052.md): Around 6500K. - [What is the operating voltage of HT18R?](https://help.fenix-store.com/en-US/what-is-the-operating-voltage-of-ht18r-342053.md): The operating voltage is 3.0 - 4.2 V. - [What kind of battery can be used in HT18R?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-ht18r-342054.md): It is recommended to use a Fenix ARB-L21-5000 V2.0 battery, a Fenix ARB-L21-5000U battery, or a Fenix ARB-L21-4000P battery. Other Li-ion batteries are not recommended. - [What material is the lens of the HM75R made of?](https://help.fenix-store.com/en-US/what-material-is-the-lens-of-the-hm75r-made-of-445546.md): High-quality PC-1250Z material. - [What kinds of LEDs are used in HM75R?](https://help.fenix-store.com/en-US/what-kinds-of-leds-are-used-in-hm75r-445564.md): A Luminus SST40 cold white LED, two Luminus SST20 neutral white LEDs, and an OSRAM GR QSSPA1.23 red light LED; with a lifespan of 50,000 hours each. - [What is the color temperature of HM75R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-hm75r-445565.md): Spotlight mode: 6500K. Floodlight mode: 4000K. - [What is the operating voltage of HM75R and power extender?](https://help.fenix-store.com/en-US/what-is-the-operating-voltage-of-hm75r-and-power-extender-445566.md): HM75R headlamp: 2.85 V - 7.4 V. Power extender: 3.2 V - 4.2 V. - [Why is it not possible to select higher modes when the HM75R is charged by the power extender?](https://help.fenix-store.com/en-US/why-is-it-not-possible-to-select-higher-modes-when-the-hm75r-is-charged-by-the-power-extender-445567.md): When using the power extender to charge the HM75R headlamp, the headlamp is charged indirectly, and the power extender is not capable of driving large currents. As a result, the actual brightness of each output depends on the charging voltage when the HM75R is charged by the power extender. Refer to detailed explanation. - [Why does the power extender still discharge when the HM75R is fully charged?](https://help.fenix-store.com/en-US/why-does-the-power-extender-still-discharge-when-the-hm75r-is-fully-charged-445569.md): With the light load detection function switched on, the power extender will automatically stop discharging when the headlamp is fully charged. Re-insert the Type-C plug and click the Switch B or re-insert the battery to restart discharging. - [Why does the HM75R downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-hm75r-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-445570.md): There are two reasons: Intelligent Overheat Protection and Low-voltage Warning. - [How to prevent accidentally activate the HM75R?](https://help.fenix-store.com/en-US/how-to-prevent-accidentally-activate-the-hm75r-445571.md): Rotate the rotary switch to the power icon. - [Why does the HM75R happen to flicker?](https://help.fenix-store.com/en-US/why-does-the-hm75r-happen-to-flicker-445572.md): The reasons that may cause the lamp to flicker, shine intermittently or even fail to illuminate: Poor battery level and dirty contact points. - [What kind of batteries can be used in HM75R and power extender?](https://help.fenix-store.com/en-US/what-kind-of-batteries-can-be-used-in-hm75r-and-power-extender-445573.md): Recommended batteries are Fenix ARB-L18-3400 for the HM75R headlamp and ARB-L21-5000 V2.0 for the power extender. Other Li-ion batteries are not recommended due to potential issues with high output failure and normal functionality. - [What kind of LED is used in GL07?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-gl07-1961146.md): A Luminus SFT12R LED with a lifespan of 50,000 hours. Fenix does not provide LED replacement services for the time being, and users are not recommended to replace the LEDs independently, which may affect product performance and cause product damage. - [What is the color temperature of GL07?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-gl07-1961147.md): Around 6000K. - [What is the working voltage of GL07?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-gl07-1961148.md): The working voltage is 2.8 V - 4.2 V. - [Is GL07 rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-gl07-rechargeable-how-long-is-the-charging-time-1961149.md): The GL07 doesn’t feature any charging port, but its package comes with a 16340 rechargeable battery that can be recharged via its own USB Type-C charging port. The indicator on the battery will display red while charging and will turn blue when fully - [How to prevent accidentally activate the GL07?](https://help.fenix-store.com/en-US/how-to-prevent-accidentally-activate-the-gl07-1961150.md): Unscrew the light head a few turns to prevent accidental activation. - [Why does the GL07 step down a few lumens after being used for a while?](https://help.fenix-store.com/en-US/why-does-the-gl07-step-down-a-few-lumens-after-being-used-for-a-while-1961151.md): There are two reasons:. 1. Intelligent Overheat Protection. The light will accumulate a lot of heat when used for extended periods. When the light reaches a temperature of 55°C or above, the light will automatically step down a few lumens to reduce t - [Why does the GL07 sometimes flicker?](https://help.fenix-store.com/en-US/why-does-the-gl07-sometimes-flicker-1961152.md): The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate:. 1. Poor battery level. Solution: Recharge or replace the battery. 2. The contact or contact point of the battery or light is dirty. Solution: Clean the - [What kind of battery can be used in GL07?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-gl07-1961153.md): It is recommended to use a Fenix ARB-L16-800UP battery. The GL07 is also compatible with a CR123A battery. Other Li-ion batteries are not recommended. As an unmatched battery may cause the light to fail to work normally. - [How do you read the battery level indicator on the TK26R?](https://help.fenix-store.com/en-US/how-do-you-read-the-battery-level-indicator-on-the-tk26r-2005074.md): Solid green: 100%-85%Flashing green: 85%-50%Solid red: 50%-25%Flashing red: 25%-1% - [What kinds of LEDs are used in the TK26R?](https://help.fenix-store.com/en-US/what-kinds-of-leds-are-used-in-the-tk26r-2005075.md): The White LED is a LUMINUS SST40 LED - [What battery can be used in the TK26R?](https://help.fenix-store.com/en-US/what-battery-can-be-used-in-the-tk26r-2005852.md): The TK26R can use a single 18650 rechargeable Li-ion battery or two 3V/CR123A Lithium batteries - [What kind of LED is used in TK17?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-tk17-2005718.md): One CREE XHP50.3 HD with a lifespan of 50,000 hours. - [What kind of LED is used in TK05R?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-tk05r-2005726.md): One Luminus OSRAM KW CSLPM1.TG LED with a lifespan of 50,000 hours. - [What is the working voltage of TK05R?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-tk05r-2005727.md): The operating voltage is 3.0 V-4.2V. Limit operating voltage range: 3.0V to 5.5V. - [What kind of battery can be used in TK05R?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-tk05r-2005728.md): It is recommended to use a Fenix 18350 Li-ion battery. Other Li-ion batteries are not recommended. - [How to prevent accidentally activate the TK05R?](https://help.fenix-store.com/en-US/how-to-prevent-accidentally-activate-the-tk05r-2005729.md): Unscrew the light tail, or remove the battery to prevent accidental activation. - [Why does the TK05R downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-tk05r-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-2005730.md): There are two reasons: 1. Intelligent Overheat Protection The flashlight will accumulate a lot of heat when used at high output levels for extended periods. When the light reaches a temperature of 55°C or above, the light will automatically step down a few lumens to reduce the temperature. 2. Low-voltage Warning When the voltage level drops below the preset level, the flashlight is programmed to downshift to a lower brightness level until the Low mode is reached. - [What is the APF？](https://help.fenix-store.com/en-US/what-is-the-apf%EF%BC%9F-2028815.md): The APF (Advanced Pulse-Frequency Transmission System) was developed by Fenix laboratory, a major technology breakthrough of flashlight industry. Allowing the tactical flashlight achieve a higher level of performance:. Take light to the extreme. Trad - [Q: What kind of LED is used in PD45R ACE?](https://help.fenix-store.com/en-US/q-what-kind-of-led-is-used-in-pd45r-ace-2028952.md): A Luminus SFT-70X-WS65-H2-H1652 LED with a lifespan of 50,000 hours. - [What is the color temperature of PD45R ACE?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-pd45r-ace-2028953.md): Around 6500K. - [What is the working voltage of PD45R ACE?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-pd45r-ace-2028954.md): The working voltage is 3.0 V - 4.2 V. - [Is PD45R ACE rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-pd45r-ace-rechargeable-how-long-is-the-charging-time-2028955.md): Yes, PD45R ACE is rechargeable with a hidden USB Type-C port. The indicator will display red while charging and will turn green when fully charged. The normal charging time of the included battery is about 3 hours from depleted to fully charged. - [Does the charging port remain waterproof after any water ingress?](https://help.fenix-store.com/en-US/does-the-charging-port-remain-waterproof-after-any-water-ingress-2028956.md): The USB Type-C charging port features an inner waterproof design, enabling normal charging operations following any water ingress. After ensuring the port is thoroughly dried, users can start the charging process. - [How to prevent accidentally activating the PD45R ACE?](https://help.fenix-store.com/en-US/how-to-prevent-accidentally-activating-the-pd45r-ace-2028958.md): The PD45R ACE features the Lock mode for locking and unlocking the flashlight. Lock:. With the light switched on, rotate the mode selector ring to “” to lock the currently selected output. Pressing or tapping the tactical tail switch cannot change th - [Fenix PD35R FAQs](https://help.fenix-store.com/en-US/fenix-pd35r-faqs-2005831.md): Fenix PD35R FAQs - [What kind of LED is used in PD35R? Does Fenix offer to replace LED?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-pd35r-does-fenix-offer-to-replace-led-2028973.md): Three Luminus SFT40 LED with a lifespan of 50,000 hours. Fenix does not provide LED replacement services for the time being, and users are not recommended to replace the LEDs independently, which may affect product performance and cause product damag - [What is the color temperature of PD35R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-pd35r-2028975.md): Around 6500K. - [What is the working voltage of PD35R?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-pd35r-2028976.md): Voltage: 2.85 - 6V. - [What is the runtime of the Turbo mode of PD35R?](https://help.fenix-store.com/en-US/what-is-the-runtime-of-the-turbo-mode-of-pd35r-2028978.md): The runtime of the Turbo mode is 2 hours and 15 minutes. The light will rapidly accumulate a lot of heat when used on 1700 lumens / Turbo mode. When the light reaches a temperature of a certain level, the light will automatically step down a few lume - [Is PD35R rechargeable?](https://help.fenix-store.com/en-US/is-pd35r-rechargeable-2028979.md): Yes, PD35R is rechargeable with a USB Type-C. The charging time is about 3 hours. (The indicator will display red while charging and will turn green when fully charged.) - [How to prevent accidentally activate the PD35R?](https://help.fenix-store.com/en-US/how-to-prevent-accidentally-activate-the-pd35r-2028981.md): Unscrew the light tail, or remove the battery to prevent accidental activation. - [Why does the PD35R downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-pd35r-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-2028982.md): There are two reasons:. 1. Intelligent Overheat Protection. The light will accumulate a lot of heat when used on Turbo output levels for extended periods. When the light reaches a temperature of 60°C or above, the light will automatically step down a - [Why does the PD35R happen to flicker?](https://help.fenix-store.com/en-US/why-does-the-pd35r-happen-to-flicker-2028983.md): The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate:. 1. Poor battery level. Solution: Recharge or replace the battery. 2. The contact or contact point of the battery or flashlight is dirty. Solution: Clea - [What kind of battery can be used in PD35R?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-pd35r-2028984.md): It is recommended to use 1 x Fenix ARB-L18-3400 Li-ion battery. And compatible with two CR123A batteries. The Turbo mode can not be selected and the brightness of the Strobe mode only reaches 1000 lumens when CR123A batteries are used. - [Fenix PD35R ACE FAQs](https://help.fenix-store.com/en-US/fenix-pd35r-ace-faqs-2005832.md): Fenix PD35R ACE FAQs - [What kind of LED is used in PD35R ACE? Does Fenix offer to replace LED?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-pd35r-ace-does-fenix-offer-to-replace-led-2028986.md): A Luminus SFT40 LED with a lifespan of 50,000 hours. - [What is the color temperature of PD35R ACE?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-pd35r-ace-2028987.md): Around 6500K. - [What is the working voltage of PD35R ACE?](https://help.fenix-store.com/en-US/what-is-the-working-voltage-of-pd35r-ace-2028989.md): The working voltage is 2.8 V - 6.0 V. - [Is PD35R ACE rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-pd35r-ace-rechargeable-how-long-is-the-charging-time-2028990.md): Yes, PD35R ACE is rechargeable with a hidden USB Type-C port. The indicator will display red while charging and will turn green when fully charged. The normal charging time of the included battery is about 3 hours from depleted to fully charged. - [Why does the PD35R ACE downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-pd35r-ace-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-2028992.md): There are two reasons:. 1. Intelligent Overheat Protection. The flashlight will accumulate a lot of heat when used at high output levels for extended periods. When the light reaches a temperature of 60°C or above, the light will automatically step do - [Why does the PD35R ACE sometimes flicker?](https://help.fenix-store.com/en-US/why-does-the-pd35r-ace-sometimes-flicker-2028993.md): The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate:. 1. Poor battery level. Solution: Recharge or replace the battery. 2. The contact or contact point of the battery or flashlight is dirty. Solution: Clea - [What are the optional accessories for PD35R ACE?](https://help.fenix-store.com/en-US/what-are-the-optional-accessories-for-pd35r-ace-2028994.md): The PD35R ACE flashlight package comes with a lanyard and a holster. Other compatible accessories include:. AER-02 V2.0 Remote pressure switch. ALG-00 Flashlight ring. ALG-15 Rail mount. ALG-16 Rail mount. AOT-S+ Traffic wand. AOS-F+V2.0 Filter adapt - [How to operate the SET mode of PD35R ACE?](https://help.fenix-store.com/en-US/how-to-operate-the-set-mode-of-pd35r-ace-2028995.md): The SET mode features 3 lighting options, which can be selected based on various application scenarios and users’ usage habits. The operations are as follows:. Loosen the light neck to reveal the hidden SET switch. With the light turned on, single cl - [What is the color temperature of TK22R?](https://help.fenix-store.com/en-US/what-is-the-color-temperature-of-tk22r-2005855.md): Around 6500K. - [What kind of LED is used in TK22R?](https://help.fenix-store.com/en-US/what-kind-of-led-is-used-in-tk22r-2028741.md): A Luminus SST70 LED with a lifespan of 50,000 hours. - [What is the operating voltage of TK22R?](https://help.fenix-store.com/en-US/what-is-the-operating-voltage-of-tk22r-2028743.md): The operating voltage is 3.0 - 4.2 V. - [Is TK22R rechargeable? How long is the charging time?](https://help.fenix-store.com/en-US/is-tk22r-rechargeable-how-long-is-the-charging-time-2028744.md): Yes. Loosen the light head to reveal the USB Type-C charging port and battery level indicator. The indicator will display red while charging and will turn green when. fully charged. The normal charging time is approximately 3.5 hours from depleted to - [How does the lockout function work?](https://help.fenix-store.com/en-US/how-does-the-lockout-function-work-2028746.md): Lock: Rotate the FlexiSensa Control toggle switch to OFF/Lock mode to lock the light. Unlock: With the light switched on, rotate the FlexiSensa Control toggle switch to Tactical mode or Duty mode to enter the previously used output. - [Why does the TK22R downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/why-does-the-tk22r-downshift-to-a-lower-mode-after-being-used-for-a-while-and-the-higher-mode-cannot-be-selected-2028748.md): There are two reasons:. 1. Intelligent Overheat Protection. The flashlight will accumulate a lot of heat when used at high output levels for extended periods. When the light reaches a temperature of 60°C or above, the light. will automatically step d - [Why does the TK22R flicker?](https://help.fenix-store.com/en-US/why-does-the-tk22r-flicker-2028749.md): The reasons that may cause the light to flicker, shine intermittently or even fail to illuminate are:. 1. Poor battery level. Solution: Recharge or replace the battery. 2. The contact or contact point of the battery or flashlight is dirty. Solution: - [What kind of battery can be used in TK22R?](https://help.fenix-store.com/en-US/what-kind-of-battery-can-be-used-in-tk22r-2028750.md): It is recommended to use a Fenix ARB-L21-5000 V2.0 battery, a Fenix ARB-L21-5000U battery, or a Fenix ARB-L21-4000P battery. - [How to prevent accidentally activate the TK21R?](https://help.fenix-store.com/en-US/how-to-prevent-accidentally-activate-the-tk21r-2005713.md): Unscrew the light tail cap, or remove the battery to prevent accidental activation. - [Does the HL17R feature an intelligent memory circuit?](https://help.fenix-store.com/en-US/ayes-the-hl17r-automatically-memorizes-the-last-selected-output-of-each-mode-when-turned-on-again-the-previously-used-outputaof-the-currently-selected-mode-will-be-recalled-2098032.md): ĀYes. The HL17R automatically memorizes the last selected output of each mode. When turned on again, the previously used outputĀof the currently selected mode will be recalled. - [Why does the HL17R downshift to a lower mode after being used for a while and the higher mode cannot be selected?](https://help.fenix-store.com/en-US/awhen-the-voltage-level-drops-below-the-preset-level-the-lamp-is-programmed-to-downshift-to-a-lower-brightness-level-until-the-lowest-output-of-the-currently-selected-mode-is-reached-2098031.md): ĀWhen the voltage level drops below the preset level, the lamp is programmed to downshift to a lower brightness level until the lowest output of the currently selected mode is reached. - [C: The contact point or contact of the battery or headlamp is dirty.Ā](https://help.fenix-store.com/en-US/solution-clean-the-contact-points-with-a-cotton-swab-soaked-in-rubbing-alcohol-2098030.md): Solution: Clean the contact points with a cotton swab soaked in rubbing alcohol. - [Why does the HL17R or its indicator sometimes flicker?](https://help.fenix-store.com/en-US/why-does-the-hl17r-or-its-indicator-sometimes-flicker-2098035.md): The reasons that may cause the lamp to flicker, shine intermittently or even fail to illuminate:. A: The lamp is locked. Solution: Rotate the light ring clockwise to any designated mode to unlock the lamp. B: Poor battery level. Solution: Recharge th - [Can the HL17R be used in adverse weather conditions, such as rainy days or sandstorms?Ā](https://help.fenix-store.com/en-US/athe-hl17r-features-ip66-rated-protection-and-its-usb-type-c-port-features-inner-waterproof-treatment-it-can-withstand-heavy-rain-and-splashing-and-is-totally-protected-against-dust-and-foreign-objects-as-rated-2098026.md): ĀThe HL17R features IP66-rated protection and its USB Type-C port features inner waterproof treatment. It can withstand heavy rain and splashing and is totally protected against dust and foreign objects as rated. - [Is HL17R rechargeable? How long is the charging time?Ā](https://help.fenix-store.com/en-US/athe-hl17r-is-rechargeable-via-its-usb-type-c-charging-port-athe-normal-charging-time-is-approximately-1-hour-and-20-minutes-from-depleted-to-fully-charged-2098025.md): ĀThe HL17R is rechargeable via its USB Type-C charging port.ĀThe normal charging time is approximately 1 hour and 20 minutes from depleted to fully charged. - [What is the color temperature of HL17R?](https://help.fenix-store.com/en-US/a6500k-7500k-2098024.md): Ā6500K - 7500K. - [What is the working voltage of HL17R?](https://help.fenix-store.com/en-US/athe-working-voltage-is-3-0-v-4-2-v-the-limiting-working-voltage-is-2-8-v-4-2-v-a-2098023.md): ĀThe working voltage is 3.0 V~4.2 V. The limiting working voltage is 2.8 V~4.2 V.Ā - [. What kind of LED is used in HL17R?](https://help.fenix-store.com/en-US/aits-white-light-uses-a-luminus-sst20-led-a-2098022.md): ĀIts white light uses a Luminus SST20 LED.Ā - [Batteries leaked or corroded in my Fenix flashlight. What should I do?](https://help.fenix-store.com/en-US/batteries-leaked-or-corroded-in-my-fenix-flashlight-what-should-i-do-132129.md): The first thing to do will be of course to remove the corroded batteries. Then wipe out all areas exposed to corrosion with a clean cloth or paper towel. Next make a thick solution of baking soda and water. Using an old toothbrush or some other kind - [Can I change the bulb in my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-change-the-bulb-in-my-fenix-flashlight-132130.md): No, you are not able to get into the head of the flashlight to change the bulb without disassembling the flashlight which would void the warranty. - [Can I damage my Fenix flashlight by inserting the batteries backward?](https://help.fenix-store.com/en-US/can-i-damage-my-fenix-flashlight-by-inserting-the-batteries-backward-132131.md): No, all Fenix flashlights have reverse polarity protection which will protect both the batteries and flashlight if you insert the batteries the wrong way. - [Can I purchase a new lens for my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-purchase-a-new-lens-for-my-fenix-flashlight-132132.md): We do not carry replacement lenses, but we do offer replacement head pieces and other flashlight parts. Please reach out to our customer service department with your flashlight's serial number if you're interested in purchasing a flashlight part. - [Can I purchase a tail cap or a tail switch for my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-purchase-a-tail-cap-or-a-tail-switch-for-my-fenix-flashlight-132133.md): We are not able to sell extra parts for flashlights. If you have a light that has a defective part please first search in the top left of this page for troubleshooting steps for your model, then follow the instructions on the bottom of that page if t - [Fenix BC30 V2 Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-bc30-v2-troubleshooting-steps-132139.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix CL20R Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-cl20r-troubleshooting-steps-132144.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix CL26R Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-cl26r-troubleshooting-steps-132147.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix CL30R Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-cl30r-troubleshooting-steps-132148.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix E01 V2 Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-e01-v2-troubleshooting-steps-132151.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix E03R Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-e03r-troubleshooting-steps-132153.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix HL12R Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-hl12r-troubleshooting-steps-132181.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix HL16 Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-hl16-troubleshooting-steps-132183.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix HL40R Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-hl40r-troubleshooting-steps-132191.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix HM50R Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-hm50r-troubleshooting-steps-132198.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below: - [Fenix HM61R Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-hm61r-troubleshooting-steps-132200.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below: - [Fenix HM65R Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-hm65r-troubleshooting-steps-132201.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix HM65R-T Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-hm65r-t-troubleshooting-steps-132203.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix HP30R V2 Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-hp30r-v2-troubleshooting-steps-132210.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix LD02 V2 Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-ld02-v2-troubleshooting-steps-132213.md): These troubleshooting steps are shared between the new LD02 V2 as well as the discontinued original LD02. After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request - [Fenix LD22 V2 Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-ld22-v2-troubleshooting-steps-132220.md): These steps are consistent for all models of the LD22. After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix PD25 Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-pd25-troubleshooting-steps-132232.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix PD35 V3 Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-pd35-v3-troubleshooting-steps-132235.md): These troubleshooting tips will work for the PD35 V3 as well as the discontinued PD35 V2 and original PD35. After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below: - [Fenix PD36R Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-pd36r-troubleshooting-steps-132241.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix TK16 V2 Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-tk16-v2-troubleshooting-steps-132261.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix TK20R Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-tk20r-troubleshooting-steps-132262.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix TK26R Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-tk26r-troubleshooting-steps-132268.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix TK30 Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-tk30-troubleshooting-steps-132270.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below: - [Fenix UC35 V2 Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-uc35-v2-troubleshooting-steps-132287.md): Steps for the Fenix UC35 V2. Additional step for original UC35 - [Fenix WF05E Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-wf05e-troubleshooting-steps-132290.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix WF11E Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-wf11e-troubleshooting-steps-132291.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair: - [Fenix WF30RE Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-wf30re-troubleshooting-steps-132292.md): Because of the nature of this flashlight, there are no troubleshooting steps available. Please click one of the links below to request a repair: - [Fenix WT25R Troubleshooting Steps](https://help.fenix-store.com/en-US/fenix-wt25r-troubleshooting-steps-132294.md): After you have completed the above troubleshooting steps, if your light is still not working, please click one of the links below to request a repair: - [How do I charge my Fenix USB rechargeable flashlight?](https://help.fenix-store.com/en-US/how-do-i-charge-my-fenix-usb-rechargeable-flashlight-132296.md): If you have not already done so, the first thing you need to do is open the battery compartment and take the battery out. Down in the battery compartment, there is a little piece of black plastic. It is flat and round. Throw that away. Then put the b - [How do I remove the pocket clip on a Fenix flashlight without hurting the flashlight or clip?](https://help.fenix-store.com/en-US/how-do-i-remove-the-pocket-clip-on-a-fenix-flashlight-without-hurting-the-flashlight-or-clip-132297.md): You will simply just work your fingers underneath the pocket clip until you have a good enough grip and then all you do is just pull until it comes off. No fancy way of getting it off, just need to pull it off. The clip should be able to withstand th - [How do you remove the snap ring on a Fenix flashlight?](https://help.fenix-store.com/en-US/how-do-you-remove-the-snap-ring-on-a-fenix-flashlight-132298.md): Using a pair of needle nose pliers or snap ring pliers, insert the pliers into the holes of the snap ring. Gently squeeze to bring the sides of the snap ring together and lift it out of the flashlight. - [I can't remove my batteries from my Fenix flashlight. What should I do?](https://help.fenix-store.com/en-US/i-cant-remove-my-batteries-from-my-fenix-flashlight-what-should-i-do-132299.md): Unfortunately, there is not always a lot that can be done if a battery becomes stuck in your flashlight. You can use the RA request form to request a return authorization number and we will do our best to remove the battery or replace parts if we are - [I dropped my Fenix flashlight and now it won't turn on. What do I do?](https://help.fenix-store.com/en-US/i-dropped-my-fenix-flashlight-and-now-it-wont-turn-on-what-do-i-do-132300.md): First, try out a new battery as dropping the flashlight can sometimes damage the protection circuit inside the battery which would prevent the battery from working. If trying out a new battery doesn't help, contact our warranty department by submitti - [My battery is low, but when I put it in my Fenix charger it says that it's full. Why is this?](https://help.fenix-store.com/en-US/my-battery-is-low-but-when-i-put-it-in-my-fenix-charger-it-says-that-its-full-why-is-this-132301.md): This could be an issue with the charger or the battery. To determine which product is faulty, try putting the battery on a different charger to see if it works. If the battery charges on the second charger, but not on your Fenix charger then the Feni - [My battery is stuck inside my Fenix flashlight. What should I do?](https://help.fenix-store.com/en-US/my-battery-is-stuck-inside-my-fenix-flashlight-what-should-i-do-132302.md): Unfortunately there is not always a lot that can be done if a battery becomes stuck in your flashlight. You can use the RA request form to request a return authorization number and we will do our best to remove the battery or replace parts if we are - [My Fenix BC30 V2.0 bike light won't pair with the wireless remote switch. How can I fix it?](https://help.fenix-store.com/en-US/my-fenix-bc30-v20-bike-light-wont-pair-with-the-wireless-remote-switch-how-can-i-fix-it-132303.md): First, make sure that the wireless remote switch is synced properly with the bike light. To sync up the wireless remote switch to the BC30 V2 bike light, make sure the remote and light are within 1.5 meters of one another. Next, press and hold the fu - [My Fenix flashlight is dimming. What can I do?](https://help.fenix-store.com/en-US/my-fenix-flashlight-is-dimming-what-can-i-do-132305.md): For this particular flashlight issue, please follow the instructions listed on our Troubleshooting page. - [My Fenix flashlight is discharging the battery even though it is turned off. What can I do?](https://help.fenix-store.com/en-US/my-fenix-flashlight-is-discharging-the-battery-even-though-it-is-turned-off-what-can-i-do-132306.md): For this particular issue, please reach out to our warranty department by submitting this RA request form and we'll be happy to assist you. - [My Fenix flashlight is draining the battery more quickly than usual. What can I do?](https://help.fenix-store.com/en-US/my-fenix-flashlight-is-draining-the-battery-more-quickly-than-usual-what-can-i-do-132307.md): First, we recommend trying out the troubleshooting steps for your specific light model. In the search bar, type your model in and find the article that says "Troubleshooting Steps For Your Light." Please go through the troubleshooting steps and if th - [My Fenix flashlight is making a high pitched electronic buzz sound. Is this normal?](https://help.fenix-store.com/en-US/my-fenix-flashlight-is-making-a-high-pitched-electronic-buzz-sound-is-this-normal-132308.md): No, this is not a normal function and can mean that your Fenix flashlight has a defective control chip. To see if this is the case, we recommend moving forward with warranty. Please fill out this RA request form to get started on the warranty process - [My Fenix flashlight is not as bright as it once used to be. What can I do to fix it?](https://help.fenix-store.com/en-US/my-fenix-flashlight-is-not-as-bright-as-it-once-used-to-be-what-can-i-do-to-fix-it-132309.md): First, please check that the batteries in your flashlight are good and fully charged. If this does not seem to resolve the issue, please contact our warranty department by submitting an RA request form. - [My Fenix flashlight is stuck on the strobe mode or flashing mode. What can I do?](https://help.fenix-store.com/en-US/my-fenix-flashlight-is-stuck-on-the-strobe-mode-or-flashing-mode-what-can-i-do-132311.md): For this particular issue, please contact our warranty department by submitting this RA request form and we will be happy to assist you. - [My Fenix flashlight is turning on in its holster. What can I do?](https://help.fenix-store.com/en-US/my-fenix-flashlight-is-turning-on-in-its-holster-what-can-i-do-132313.md): Check to see if your Fenix flashlight has a lockout option. Many Fenix lights, especially those with just a side switch operation, have a lock out feature to prevent accidental activation. Please check the product information page or the user manual - [My Fenix flashlight only accesses the low mode. What can I do?](https://help.fenix-store.com/en-US/my-fenix-flashlight-only-accesses-the-low-mode-what-can-i-do-132314.md): First, make sure your battery is fully charged, that is the most common cause for the flashlight being stuck on the lower settings. If that doesn't work, please search our FAQs for your flashlight model to find the troubleshooting page. If the troubl - [My Fenix flashlight only powers on the low setting and I can't access the other brightness levels. What can I do?](https://help.fenix-store.com/en-US/my-fenix-flashlight-only-powers-on-the-low-setting-and-i-cant-access-the-other-brightness-levels-what-can-i-do-132315.md): First, make sure your battery is fully charged, that is the most common cause for the flashlight being stuck on the lower settings. If that doesn't work, please search our FAQs for your flashlight model to find the troubleshooting page. If the troubl - [My Fenix flashlight only stays on while holding down the tail switch. What can I do to fix it?](https://help.fenix-store.com/en-US/my-fenix-flashlight-only-stays-on-while-holding-down-the-tail-switch-what-can-i-do-to-fix-it-132316.md): To help with this particular flashlight issue, please watch this video. - [My Fenix flashlight only stays on while the switch is held down. What can I do to fix it?](https://help.fenix-store.com/en-US/my-fenix-flashlight-only-stays-on-while-the-switch-is-held-down-what-can-i-do-to-fix-it-132317.md): It is possible that the siwtch is just loose. Please view the video on the general troubleshooting your flashlight page to see how to tighten the switch. If this does not help, please fill out this RA request form to start the warranty process. - [My Fenix flashlight only turns on while charging. What can I do?](https://help.fenix-store.com/en-US/my-fenix-flashlight-only-turns-on-while-charging-what-can-i-do-132318.md): For this particular issue, we recommend trying out a new battery to see if this fixes the issue. If it doesn't, please contact our warranty department by submitting this RA request form and we'll be happy to assist you. - [My Fenix flashlight or battery is not holding a charge. What should I do?](https://help.fenix-store.com/en-US/my-fenix-flashlight-or-battery-is-not-holding-a-charge-what-should-i-do-132320.md): For this particular issue, please reach out to our warranty department by filling out this RA request form and they would be happy to assist you with your Fenix flashlight. - [My Fenix flashlight will not turn off unless I remove the tail cap. What can I do?](https://help.fenix-store.com/en-US/my-fenix-flashlight-will-not-turn-off-unless-i-remove-the-tail-cap-what-can-i-do-132322.md): Please follow these troubleshooting steps found on this page and if they don't work, follow the RA request instructions on the same page. - [My Fenix flashlight will not turn on. What do I do?](https://help.fenix-store.com/en-US/my-fenix-flashlight-will-not-turn-on-what-do-i-do-132323.md): Please search our FAQs for your flashlight model to find the troubleshooting page. If the troubleshooting doesn't help, please contact our warranty department by filling out the RA request form found at the bottom of the troubleshooting page. - [My Fenix headlamp won't turn on. What can I do?](https://help.fenix-store.com/en-US/my-fenix-headlamp-wont-turn-on-what-can-i-do-132324.md): Please search our FAQs for your headlamp model to find the troubleshooting page. If the troubleshooting doesn't help, please contact our warranty department by filling out this RA request form found at the bottom of the troubleshooting page. - [My Fenix light is flickering or blinking. What can I do?](https://help.fenix-store.com/en-US/my-fenix-light-is-flickering-or-blinking-what-can-i-do-132325.md): Please search our knowledgebase for your specific light model and click on the troubleshooting steps for that model. For example, if you have the Fenix PD35 V2, type that into the search bar and click on "Fenix PD35 V2 Troubleshooting Steps.". Please - [My rechargeable Fenix flashight is not charging properly. What can I do to fix this?](https://help.fenix-store.com/en-US/my-rechargeable-fenix-flashight-is-not-charging-properly-what-can-i-do-to-fix-this-132326.md): For this particular issue, it would be best to go through warranty. Please fill out this RA request form to get started and we'd be happy to assist you. - [Show me a video on troubleshooting if my light won't turn on.](https://help.fenix-store.com/en-US/show-me-a-video-on-troubleshooting-if-my-light-wont-turn-on-132328.md) - [The brightness switch on my Fenix TK16 tactical flashlight is not working. What can I do?](https://help.fenix-store.com/en-US/the-brightness-switch-on-my-fenix-tk16-tactical-flashlight-is-not-working-what-can-i-do-132329.md): First, check the Fenix TK16 troubleshooting page. If these steps don't help, please reach out to our warranty department by filling out this RA request form and they would be happy to assist you with your Fenix flashlight. - [The charging indicator on my Fenix flashlight is not glowing when I plug it in to charge. What can I do?](https://help.fenix-store.com/en-US/the-charging-indicator-on-my-fenix-flashlight-is-not-glowing-when-i-plug-it-in-to-charge-what-can-i-do-132330.md): First, please test the wall adapter and charge cable you are currently using with another device that you can charge to see if the charge cable or wall adapter is faulty. Next, try a different charge cable or wall adapter to see if this fixes the iss - [The indicator on my Fenix rechargeable flashlight will not light up while I'm charging it. What can I do?](https://help.fenix-store.com/en-US/the-indicator-on-my-fenix-rechargeable-flashlight-will-not-light-up-while-im-charging-it-what-can-i-do-132331.md): First, try to use a different charging cable and a different AC adapter to see if this fixes the problem. If it doesn't, try the charging cable and AC adapter with a different device to ensure that they are functioning properly. If that doesn't help - [The LED isn't working in my Fenix light. What should I do?](https://help.fenix-store.com/en-US/the-led-isnt-working-in-my-fenix-light-what-should-i-do-132333.md): Please search our FAQs for your Fenix light model to find the troubleshooting page. If the troubleshooting doesn't help, please contact our warranty department by filling out the RA request form found at the bottom of the troubleshooting page. - [The lens is broken on my Fenix flashlight. What can I do?](https://help.fenix-store.com/en-US/the-lens-is-broken-on-my-fenix-flashlight-what-can-i-do-132335.md): The lens is not covered under warranty, but if you submit an RA request using this form, you can send your flashlight to us and we'll replace the head of it for a small fee determined by the model of the flashlight. - [The tail cap of my Fenix light is rattling. What can I do?](https://help.fenix-store.com/en-US/the-tail-cap-of-my-fenix-light-is-rattling-what-can-i-do-132338.md): If you're hearing a rattle in your Fenix light's tail cap, it's most likely a loose tail switch. The good news is that this is an easy fix that you can do at home. Please look into our flashlight troubleshooting page that details how to tighten a tai - [There is a delay when I turn on my Fenix flashlight. Is this normal?](https://help.fenix-store.com/en-US/there-is-a-delay-when-i-turn-on-my-fenix-flashlight-is-this-normal-132339.md): No, this is not normal for any of our Fenix flashlights. Please contact our warranty department by submitting this RA request form and we'll be happy to assist you. - [To turn on my Fenix flashlight, I need to tap it against my hand a few times. What can I do to fix it?](https://help.fenix-store.com/en-US/to-turn-on-my-fenix-flashlight-i-need-to-tap-it-against-my-hand-a-few-times-what-can-i-do-to-fix-it-132341.md): For this particular issue, please contact our warranty department by submitting this RA request form and we'll be happy to assist you. - [What are the basic tasks I can perform to keep my light operating?](https://help.fenix-store.com/en-US/what-are-the-basic-tasks-i-can-perform-to-keep-my-light-operating-132344.md): Follow these steps to troubleshoot:. 1. Remove the tailcap2. Look on the inside of the tailcap and you may see a silver o-ring with two little indentions in it.3. Take a spanner wrench or needle-nose pliers and place the tips in the little indenti - [What is the best way to lubricate threads for Fenix flashlights?](https://help.fenix-store.com/en-US/what-is-the-best-way-to-lubricate-threads-for-fenix-flashlights-132347.md): We would recommend using some petroleum jelly or vaseline, but apply a VERY light amount so it does not interfere with the battery connection. - [When I plug in my USB rechargeable flashlight the light turns on. What should I do?](https://help.fenix-store.com/en-US/when-i-plug-in-my-usb-rechargeable-flashlight-the-light-turns-on-what-should-i-do-132348.md): For this particular issue, please reach out to our warranty department by filling out this RA request form and they would be happy to assist you with your Fenix flashlight. - [Why does my Fenix flashlight step-down in output from turbo?](https://help.fenix-store.com/en-US/why-does-my-fenix-flashlight-step-down-in-output-from-turbo-132349.md): The step-down feature depends on the environment you are using it in. If it is hot outside, the light has internal and external heat coming into play. When it is cold outside, that helps keep the light cool. The reason it drops down is for safety pur - [Why is my battery not charging in my flashlight after I drained the battery?](https://help.fenix-store.com/en-US/why-is-my-battery-not-charging-in-my-flashlight-after-i-drained-the-battery-132350.md): If the battery was left too long inside the flashlight without being charged, it's possible the battery is in deep-discharge. In this case, you probably would need to purchase a new battery but you may be able to revive it with an external battery ch - [Why is there condensation under the lens of my Fenix flashlight?](https://help.fenix-store.com/en-US/why-is-there-condensation-under-the-lens-of-my-fenix-flashlight-132351.md): While it's not common, condensation getting under the lens can happen. Sometimes moisture gets trapped under the lens during manufacturing. When heated up by the light, condensation can form. Also, moisture can get into the light anytime the light is - [What is the Fenix Limited Lifetime Warranty?](https://help.fenix-store.com/en-US/what-is-the-fenix-limited-lifetime-warranty-132600.md): All Fenix flashlights are covered under a Limited Lifetime Warranty. "Limited" refers to the fact that the warranty has a full-coverage warranty for a set period of time where both parts and labor are covered and then a limited warranty after that fo - [How do I know which Fenix Warranty & Repair Center will handle my service work?](https://help.fenix-store.com/en-US/how-do-i-know-which-fenix-warranty-&-repair-center-will-handle-my-service-work-132601.md): Fenix-Store is proud to provide warranty service on all Fenix lights regardless of where they were purchased from, so long as you are in the USA! Please fill out our Return Request Form and a member of our team will respond shortly with more details - [Can I purchase a tail cap or a tail switch for my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-purchase-a-tail-cap-or-a-tail-switch-for-my-fenix-flashlight-132603.md): We are not able to sell extra parts for flashlights. If you have a light that has a defective part please first search in the top left of this page for troubleshooting steps for your model, then follow the instructions on the bottom of that page if t - [If I purchase a Fenix flashlight on Amazon who handles the warranty?](https://help.fenix-store.com/en-US/if-i-purchase-a-fenix-flashlight-on-amazon-who-handles-the-warranty-132605.md): Fenix-Store does! We are proud to provide warranty service on all Fenix lights regardless of where they were purchased from, so long as you are in the USA! Please fill out our Return Request Form and a member of our team will respond shortly with mor - [What are my options if my defective flashlight, headlamp, or lantern is discontinued?](https://help.fenix-store.com/en-US/what-are-my-options-if-my-defective-flashlight-headlamp-or-lantern-is-discontinued-132607.md): Unfortunately, Fenix does stop producing parts for all lights at some point in time so it is possible that your light is no longer repairable. However, we do sometimes have a part for long-discontinued items! You can use the Contact form and let us k - [Where do I send my Fenix flashlight for warranty work?](https://help.fenix-store.com/en-US/where-do-i-send-my-fenix-flashlight-for-warranty-work-132608.md): Send it to us! Fenix-Store is proud to provide warranty service on all Fenix lights regardless of where they were purchased from, so long as you are in the USA! Please fill out our Return Request Form and a member of our team will respond shortly wit - [1. How do I send my Fenix light in for repair?](https://help.fenix-store.com/en-US/1-how-do-i-send-my-fenix-light-in-for-repair-132609.md): First, we recommend trying out the troubleshooting steps for your specific light model. In the search bar, type your model in and find the article that says "Troubleshooting Steps For Your Light." Please go through the troubleshooting steps and if th - [What voids the warranty for a Fenix flashlight?](https://help.fenix-store.com/en-US/what-voids-the-warranty-for-a-fenix-flashlight-132611.md): Fenix flashlights come with a 5 year warranty that covers manufacturer defects. The warranty would be voided if you dismantled a part that was not supposed to be disassembled like the entire head piece or the tail switch itself. The warranty would al - [My Fenix flashlight stopped working. How do I get warranty on it?](https://help.fenix-store.com/en-US/my-fenix-flashlight-stopped-working-how-do-i-get-warranty-on-it-132612.md): All Fenix flashlights and other electronic products have some sort of warranty which you can view here. Fenix-Store will perform warranty work on Fenix products purchased through Fenix-Store or one of our dealers. Before starting warranty, please fir - [What is the warranty for Fenix batteries?](https://help.fenix-store.com/en-US/what-is-the-warranty-for-fenix-batteries-132613.md): For more information about warranty, please visit this page. - [How does warranty work if I live outside the US?](https://help.fenix-store.com/en-US/how-does-warranty-work-if-i-live-outside-the-us-132615.md): Fenix-Store only services warranties for customers who live in the USA. If you are outside of the United States please reach out to service@fenixlight.com to find the service center in your area. - [Am I charged for warranty work?](https://help.fenix-store.com/en-US/am-i-charged-for-warranty-work-132616.md): For flashlights still under the full-coverage warranty, the customer is responsible for shipping charges to Fenix-Store in Oklahoma. You will not be charged parts or labor for warrantied flashlights. Fenix Store pays the return postage to the custom - [My Fenix flashlight only stays on while the switch is held down. What can I do to fix it?](https://help.fenix-store.com/en-US/my-fenix-flashlight-only-stays-on-while-the-switch-is-held-down-what-can-i-do-to-fix-it-132618.md): It is possible that the siwtch is just loose. Please view the video on the general troubleshooting your flashlight page to see how to tighten the switch. If this does not help, please fill out this RA request form to start the warranty process. - [How long does it take to get warranty or service work done?](https://help.fenix-store.com/en-US/how-long-does-it-take-to-get-warranty-or-service-work-done-132619.md): Fenix-Store facilitates most repairs in our local Oklahoma Repair Center. For the products which can be repaired in our Oklahoma Repair Center, repairs are normally done within 2 weeks of receipt as long as parts are available. There are times when - [What is the warranty for Fenix flashlights, headlamps, and bike lights?](https://help.fenix-store.com/en-US/what-is-the-warranty-for-fenix-flashlights-headlamps-and-bike-lights-132620.md): For more information about warranty, please visit this page. - [What is the difference between the Fenix Full Coverage Warranty and the Fenix Limited Lifetime Warranty?](https://help.fenix-store.com/en-US/what-is-the-difference-between-the-fenix-full-coverage-warranty-and-the-fenix-limited-lifetime-warranty-132621.md): All Fenix flashlights are covered under a Limited Lifetime Warranty and full coverage warranty. The full-coverage warranty lasts for a set period of time where both parts and labor are covered. The full coverage can last anywhere between 1 - 5 years - [What repair center services a flashlight purchased from Expert Voice or Expert City?](https://help.fenix-store.com/en-US/what-repair-center-services-a-flashlight-purchased-from-expert-voice-or-expert-city-132622.md): Fenix-Store is happy to help Expert Voice and Expert City customers with warranty service so long as you are in the USA! Please fill out our Return Request Form and a member of our team will respond shortly with more details for you! - [What is the warranty for Fenix chargers?](https://help.fenix-store.com/en-US/what-is-the-warranty-for-fenix-chargers-132623.md): For more information about warranty, please visit this page. - [Are there any troubleshooting options for a defective Fenix charger?](https://help.fenix-store.com/en-US/are-there-any-troubleshooting-options-for-a-defective-fenix-charger-132624.md): No, we have no troubleshooting steps for Fenix chargers. Please contact us to get assistance with your charger. - [My Fenix flashlight is outside of the full-coverage warranty period. What do I do?](https://help.fenix-store.com/en-US/my-fenix-flashlight-is-outside-of-the-full-coverage-warranty-period-what-do-i-do-132625.md): Fenix offers a Limited Lifetime Warranty. There is a full-coverage period where both parts and labor are covered. You can see more details about the warranty here. After the Full-Coverage period is over you have a Limited-coverage Warranty for the li - [Is there a warranty for my headband for my Fenix headlamp?](https://help.fenix-store.com/en-US/is-there-a-warranty-for-my-headband-for-my-fenix-headlamp-132626.md): Accessories including those that come with Fenix bike lights, flashlights, and headlamps do not come with warranties. - [Is there a warranty for my Fenix flashlight holster?](https://help.fenix-store.com/en-US/is-there-a-warranty-for-my-fenix-flashlight-holster-132627.md): Accessories including those that come with Fenix bike lights, flashlights, and headlamps do not come with warranties. - [Is there a warranty for the bike mount that comes with my Fenix bike light?](https://help.fenix-store.com/en-US/is-there-a-warranty-for-the-bike-mount-that-comes-with-my-fenix-bike-light-132628.md): Accessories including those that come with Fenix bike lights, flashlights, and headlamps do not come with warranties. - [How can I get my light repaired if it is out of warranty?](https://help.fenix-store.com/en-US/how-can-i-get-my-light-repaired-if-it-is-out-of-warranty-132631.md): There is no better display of quality for Fenix than to see a customer still using his/her light well beyond the warranty period. Therefore, it is our desire to repair your out-of-warranty light as long as feasible. For the life of your light, repair - [Can I purchase a tail cap or a tail switch for my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-purchase-a-tail-cap-or-a-tail-switch-for-my-fenix-flashlight-132632.md): We are not able to sell extra parts for flashlights. If you have a light that has a defective part please first search in the top left of this page for troubleshooting steps for your model, then follow the instructions on the bottom of that page if t - [My Fenix flashlight will not turn off unless I remove the tail cap. What can I do?](https://help.fenix-store.com/en-US/my-fenix-flashlight-will-not-turn-off-unless-i-remove-the-tail-cap-what-can-i-do-132633.md): Please follow these troubleshooting steps found on this page and if they don't work, follow the RA request instructions on the same page. - [Will I get the shipping tracking number for my order?](https://help.fenix-store.com/en-US/will-i-get-the-shipping-tracking-number-for-my-order-132635.md): Yes, you will receive a tracking number. Once the label is printed for your package, a tracking number email is sent to the email you used when you placed your order. Important facts to know about tracking numbers:. 1. We normally ship orders within - [Do you ship to PO Boxes?](https://help.fenix-store.com/en-US/do-you-ship-to-po-boxes-132637.md): Yes, we can ship to PO Boxes, but please be aware that UPS does not deliver to PO Boxes. If you select a UPS delivery option, you must ship to a residential or business address. - [Do you ship outside the US?](https://help.fenix-store.com/en-US/do-you-ship-outside-the-us-132638.md): No, Fenix Store is authorized only to sell Fenix products within the United States, US Territories, and APO addresses. If you do not have a shipping address in the USA (including US Territories and APOs) please reach out to the manufacturer directly - [What countries do you NOT ship to?](https://help.fenix-store.com/en-US/what-countries-do-you-not-ship-to-132639.md): Fenix-Store only ships to USA addresses, including APOs and US Territories. If you do not have a shipping address available within the United States, please contact the manufacturer at service@fenixlight.com to find a Fenix distributor in your area. - [How do I file a claim on my Extend Protection Plan?](https://help.fenix-store.com/en-US/how-do-i-file-a-claim-on-my-extend-protection-plan-132640.md): Please navigate to Extend's virtual claims page. Their automated system will usually approve your claim within seconds, and you'll receive additional instructions on how to proceed! - [What does the Protection Plan cover?](https://help.fenix-store.com/en-US/what-does-the-protection-plan-cover-132641.md): The protection plan covers your light in the event of any non-manufacturing defects. This most commonly refers to if the light is dropped or otherwise damaged during use. It is incredibly easy to file a claim on the Extend Claims Center and your clai - [Why would I want to purchase a protection plan for my flashlight?](https://help.fenix-store.com/en-US/why-would-i-want-to-purchase-a-protection-plan-for-my-flashlight-132642.md): In short: to cover what is not covered by the warranty!. Fenix flashlights come with a great manufacturer's warranty. You are protected from all manufacturer defects for 5 years from your date of purchase! However, the manufacturer's warranty only co - [Fenix Rewards Program](https://help.fenix-store.com/en-US/fenix-rewards-program-132644.md): Our loyalty reward program will allow you to earn reward points called Lumen Bucks. You must have an account on our Fenix-Store.com site before you can start earning points. You will automatically be signed up for the program when you create an accou - [How does the Lumen Bucks reward program work?](https://help.fenix-store.com/en-US/how-does-the-lumen-bucks-reward-program-work-132645.md): With our Loyalty Program, every time you shop with us you will be rewarded Lumen Bucks which can be exchanged for future discounts and savings. For every $1 you spend with us, you receive 1 - 15 Lumen Bucks, depending on your Loyalty Tier. You can ca - [What are Lumen Bucks?](https://help.fenix-store.com/en-US/what-are-lumen-bucks-132646.md): Once you become a member of our Fenix reward program, you can start earning Lumen Bucks! Lumen Bucks can be thought of as 1 LB equaling $0.01 USD (one penny). The way that Lumen Bucks differ from real money is that you must "cash in" or "purchase" re - [How do I access my Fenix-Store reward points?](https://help.fenix-store.com/en-US/how-do-i-access-my-fenix-store-reward-points-132647.md): You can click here to go to the main rewards page. Once you have logged in you will see your Lumen Bucks balance. Scroll down a bit until you see this section which shows you how many points you have:. Click "Redeem Now" to be taken to the redemption - [How do I refer a friend?](https://help.fenix-store.com/en-US/how-do-i-refer-a-friend-132648.md): To refer a friend and receive a reward, please follow these steps: - [What can I get with my Lumen Bucks reward points on the Fenix store?](https://help.fenix-store.com/en-US/what-can-i-get-with-my-lumen-bucks-reward-points-on-the-fenix-store-132649.md): Points can be used for coupons! For example, 500 points will give you a $5 coupon off your next purchase. 1000 points will give you $10 off your next purchase. There are more options for your Lumen Bucks to save money on awesome flashlights! Check yo - [Does my online account show my Lumen Bucks reward point balance?](https://help.fenix-store.com/en-US/does-my-online-account-show-my-lumen-bucks-reward-point-balance-132650.md): To see your Lumen Bucks balance, go to this page. You'll need to log in if you aren't already! On the same page you'll be able to redeem your points for rewards as well! - [Can I cancel a Lumen Bucks coupon and have the points added back to my account?](https://help.fenix-store.com/en-US/can-i-cancel-a-lumen-bucks-coupon-and-have-the-points-added-back-to-my-account-132651.md): Coupons generated from reward points don't expire, so there is no need to cancel the code. You can just use it next time you're shopping with us!. If you still want to get the points refunded, we can cancel the coupon as long as it has not been used. - [What are the differences between the Reward Program's VIP Club Tiers?](https://help.fenix-store.com/en-US/what-are-the-differences-between-the-reward-programs-vip-club-tiers-132653.md): The Fenix-Store rewards program has 4 tiers. Everyone is automatically placed in the first tier when they sign up for an account with us! In the first tier, Fenix Store Friend, you'll get 1 point per dollar spent. Anyone who spends more than $101 wit - [How do I earn Lumen Bucks reward points?](https://help.fenix-store.com/en-US/how-do-i-earn-lumen-bucks-reward-points-132654.md): Lumen Bucks are awarded for a variety of activities! Most commonly, you'll earn points every time you make a purchase. The number of points earned depends on what VIP tier you are in. But that's not the only way to earn points! You can earn plenty of - [How do I redeem my Lumen Bucks rewards points?](https://help.fenix-store.com/en-US/how-do-i-redeem-my-lumen-bucks-rewards-points-132655.md): You can click here to go to the main rewards page. Once you have logged in you will see your Lumen Bucks balance. Scroll down a bit until you see this section which shows you how many points you have:. Click "Redeem Now" to be taken to the redemption - [Can I use Duracell batteries with my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-use-duracell-batteries-with-my-fenix-flashlight-132656.md): With lithium-ion batteries, we don't recommend using anything other than Fenix batteries. However, you are able to use a Duracell 18650 battery with many Fenix flashlights. With alkaline batteries, we do not recommend using Duracell batteries within - [What does "IP Rating" on lights mean?](https://help.fenix-store.com/en-US/what-does-%22ip-rating%22-on-lights-mean-132657.md): What Does All This Mean on Fenix Lights?IP66, IP67, etc. When selecting a flashlight, headlamp, lantern, or bike light, it is important to purchase one that perform in your planned environment and conditions. This week, our goal is to discuss IP rati - [How can I check the status of my order?](https://help.fenix-store.com/en-US/how-can-i-check-the-status-of-my-order-132662.md): To check the status of your order, please log into your Fenix-Store account here. Under the "Orders" tab, you'll see a list of your order history and order status. - [How can I cancel my order?](https://help.fenix-store.com/en-US/how-can-i-cancel-my-order-132663.md): To cancel, please reach out to our customer service department at 877-449-3301 as soon as possible! Our warehouse ships orders very quickly and once yours has shipped it can no longer be canceled! - [When will my order arrive?](https://help.fenix-store.com/en-US/when-will-my-order-arrive-132664.md): To see your order status, log into your Fenix-Store account here. You can see if your order has shipped along with the tracking number which will usually provide an estimated date of arrival. - [How do I return a recent purchase?](https://help.fenix-store.com/en-US/how-do-i-return-a-recent-purchase-132666.md): **FREE RETURN SHIPPING FOR ITEMS PURCHASED FROM FENIX STORE!**. Items purchased from Fenix-Store.com and returned within 30 days of purchase - Click HERE. - Option 1: Full refund, no questions asked. - Option 2: Replacement. - Option 3: Store Credit. - [Why is my payment being declined?](https://help.fenix-store.com/en-US/why-is-my-payment-being-declined-132667.md): Common causes of declined payments include:. Please verify the first three and, if you are still having trouble, contact your bank to find out about any issues you may be having with the other two. If you have verified that each of these items is not - [I forgot to use my coupon. Can it be applied to my order?](https://help.fenix-store.com/en-US/i-forgot-to-use-my-coupon-can-it-be-applied-to-my-order-132669.md): Yes! Please reach out to us using our contact request form and we'll be happy to apply that discount for you! - [Can I get a quote for a bulk purchase or a group discount?](https://help.fenix-store.com/en-US/can-i-get-a-quote-for-a-bulk-purchase-or-a-group-discount-132674.md): Absolutely! To get a quote, simply add all the items that you'd like to order to your shopping cart then navigate to your cart page. and then click "Request Bulk Order Quote". The system will ask for some details, and we'll reach out to you as soon a - [Can I change an item or quantity in my order?](https://help.fenix-store.com/en-US/can-i-change-an-item-or-quantity-in-my-order-132675.md): As long as the order hasn't shipped yet, you can contact our customer service team through our Contact Us form and we would be happy to help change your order. If it is early in the day we may already be in the process of packing and shipping your or - [Where can I find my receipt?](https://help.fenix-store.com/en-US/where-can-i-find-my-receipt-132676.md): To see your order history and status, you can log into your Fenix-Store account. Click the order you'd like a receipt for and underneath the Order Details, you can print the invoice. - [You can check the product page of the Fenix item you purchased for an estimated shipping day](https://help.fenix-store.com/en-US/you-can-check-the-product-page-of-the-fenix-item-you-purchased-for-an-estimated-shipping-day-132678.md): You can check the product page of the Fenix item you purchased for an estimated shipping day - [Why am I receiving an email/call/text from NoFraud to confirm a transaction?](https://help.fenix-store.com/en-US/why-am-i-receiving-an-emailcalltext-from-nofraud-to-confirm-a-transaction-132680.md): Don't worry! We work with a third-party fraud prevention platform called NoFraud to protect ourselves and our customers from fraudulent purchases. If you are being contacted by someone on the NoFraud team it means that something about your purchase r - [Fenix Rewards Program](https://help.fenix-store.com/en-US/fenix-rewards-program-132685.md): Our loyalty reward program will allow you to earn reward points called Lumen Bucks. You must have an account on our Fenix-Store.com site before you can start earning points. You will automatically be signed up for the program when you create an accou - [Can I use Duracell batteries with my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-use-duracell-batteries-with-my-fenix-flashlight-132686.md): With lithium-ion batteries, we don't recommend using anything other than Fenix batteries. However, you are able to use a Duracell 18650 battery with many Fenix flashlights. With alkaline batteries, we do not recommend using Duracell batteries within - [What is your return policy?](https://help.fenix-store.com/en-US/what-is-your-return-policy-132688.md): **FREE RETURN SHIPPING FOR ITEMS PURCHASED FROM FENIX STORE!**. Items purchased from Fenix-Store.com and returned within 30 days of purchase - Click HERE. - Option 1: Full refund. - [How does the Lumen Bucks reward program work?](https://help.fenix-store.com/en-US/how-does-the-lumen-bucks-reward-program-work-132689.md): With our Loyalty Program, every time you shop with us you will be rewarded Lumen Bucks which can be exchanged for future discounts and savings. For every $1 you spend with us, you receive 1 - 15 Lumen Bucks, depending on your Loyalty Tier. You can ca - [With our Loyalty Program, every time you shop with us you will be rewarded Lumen Bucks which can be exchanged for future discounts and savings. For every $1 you spend with us, you receive 1 - 15 Lumen Bucks, depending on your Loyalty Tier. You can ca](https://help.fenix-store.com/en-US/with-our-loyalty-program-every-time-you-shop-with-us-you-will-be-rewarded-lumen-bucks-which-can-be-exchanged-for-future-discounts-and-savings-for-every-dollar1-you-spend-with-us-you-receive-1---15-lumen-bucks-depending-on-your-loyalty-tier-you-can-ca-132690.md): Below is the manufacturer's warranty. The warranty depends on the Fenix product purchased. You can also see more information on warranty here. NOTICE: THIS NEW UPGRADE WARRANTY WAS EFFECTIVE ON FENIX PRODUCTS PURCHASED AFTER JUNE 1, 2015. All Feni - [Do you engrave flashlights?](https://help.fenix-store.com/en-US/do-you-engrave-flashlights-132691.md): Have you ever gotten a less-than-desirable gift from the company you work for?. Do you have trouble deciding what corporate gift to give your employees or customers?. We have the answer!. Give the gift that will have employees or customers think of y - [Can I purchase a new lens for my Fenix flashlight?](https://help.fenix-store.com/en-US/can-i-purchase-a-new-lens-for-my-fenix-flashlight-132693.md): We do not carry replacement lenses, but we do offer replacement head pieces and other flashlight parts. Please reach out to us via the contact form with your flashlight's serial number if you're interested in purchasing a flashlight part. - [Can I use multiple coupons at once?](https://help.fenix-store.com/en-US/can-i-use-multiple-coupons-at-once-132694.md): Our system is only able to take one discount code at a time. - [Can I take a flashlight on a plane?](https://help.fenix-store.com/en-US/can-i-take-a-flashlight-on-a-plane-132695.md): According to TSA, you can bring a flashlight on a plane in both a checked bag or carry-on. However, there are some stipulations. With carry-on, your flashlight needs to be 7 inches or less. Anything larger will need to be checked. You can pack a flas - [Where is Fenix-Store located?](https://help.fenix-store.com/en-US/where-is-fenix-store-located-132697.md): Fenix-Store is an official retailer of Fenix products manufactured by Fenix Light Ltd. Our company is based in Virginia, but we have team members all over the USA! - [What are the main things to consider when selecting a flashlight?](https://help.fenix-store.com/en-US/what-are-the-main-things-to-consider-when-selecting-a-flashlight-132700.md): How Do I Know Which Flashlight to Select?. "There are too many choices!""Why this one over that one?". Have you ever said that? Then this will help you narrow down your MANY choices. With all the flashlight variations and models, it can sometimes be - [What are some things I can do to make sure I get the longest life from my Fenix light?](https://help.fenix-store.com/en-US/what-are-some-things-i-can-do-to-make-sure-i-get-the-longest-life-from-my-fenix-light-132703.md): Please review this page for tips on flashlight maintenance. Before returning your light for maintenance, please see if performing some maintenance will correct the issue. Remember, maintaining your light according to these suggestions will provide a - [How can I check to see if my Fenix light is registered?](https://help.fenix-store.com/en-US/how-can-i-check-to-see-if-my-fenix-light-is-registered-132704.md): The product registration is done through the manufacturer directly. We have no way to check to see if your light is registered. You can try to reach out to them directly at service@fenixlight.com. They may be able to look at their records. - [Do you accept Paypal?](https://help.fenix-store.com/en-US/do-you-accept-paypal-132705.md): Yes! At Fenix-Store we accept Visa, Mastercard, American Express, Discover, and Paypal. - [Does my online account show my Lumen Bucks reward point balance?](https://help.fenix-store.com/en-US/does-my-online-account-show-my-lumen-bucks-reward-point-balance-132707.md): To see your Lumen Bucks balance, go to this page. You'll need to log in if you aren't already! On the same page you'll be able to redeem your points for rewards as well! - [How do I subscribe to the Fenix-Store newsletter?](https://help.fenix-store.com/en-US/how-do-i-subscribe-to-the-fenix-store-newsletter-132708.md): Subscribing to the Fenix-Store newsletter is the best way to receive information about sales, promotions, and new products! To subscribe, visit our Fenix-Store homepage and scroll down to the very bottom. You'll see Fenix Insider and a spot to enter - [Where is my review?](https://help.fenix-store.com/en-US/where-is-my-review-132711.md): Thank you for reviewing your purchase with Fenix-Store! 5-star reviews are automatically posted to the site. If your review was less than 5 stars you may not see it yet because we moderate all other reviews to ensure that they are pertinent to the pr - [Is there a wishlist I can add products to?](https://help.fenix-store.com/en-US/is-there-a-wishlist-i-can-add-products-to-132713.md): We currently do not have wishlists on the site. - [Can I get a copy of my receipt or invoice?](https://help.fenix-store.com/en-US/can-i-get-a-copy-of-my-receipt-or-invoice-132714.md): Yes! To access your receipt please log in to your account. From here you can see all previous purchases and receipts. - [How do I become an affiliate with Fenix?](https://help.fenix-store.com/en-US/how-do-i-become-an-affiliate-with-fenix-132716.md): Thanks for your interest in becoming an affiliate for Fenix Store. You can learn more and apply here. - [Does Fenix-Store have a Twitter page I can follow?](https://help.fenix-store.com/en-US/does-fenix-store-have-a-twitter-page-i-can-follow-132717.md): Yes, we do! Please follow us on Twitter here! You can also follow us on other social media platforms:. Fenix-Store Facebook. Fenix-Store Youtube. Fenix-Store Instagram. Fenix-Store Pinterest