My original package arrived after I received a replacement. What should I do?Updated 26 minutes ago

Sometimes a package that looked lost turns up after we've already sent a replacement. If that happens, you now have two shipments of the same order. Please let us know and we'll help take care of it.

How to let us know

Contact Fenix Store support through live chat (the chat button on any page of fenix-store.com) or at [email protected]. Please include your order number, and our team will walk you through the next steps.

Related: Shipping policy, including how to file a claim when tracking hasn't updated for 7 or more days.