General FAQs
What does "IP Rating" on lights mean?
IP (Ingress Protection) ratings describe how well a device is sealed against solid particles (like dust) and liquids (like water). The rating has two digits: the first (0-6) covers solid/dust protection, and the second (0-9) covers liquid protection
Can I change the color of the headband that comes with a Fenix headlamp?
We're not able to change the color of the headband your Fenix headlamp originally comes with - it ships pre-packaged with the light. However, we do offer several replacement headband options in different colors, including the AFH-02, AFH-03, and AFH-
Do you have upgrades for my Fenix flashlight?
There may be an upgraded version of your light out. Try to first search for the same model number that you have to see if there is a newer version available. If you have a question about a specific model you can contact us using live chat or our Cont
What is the color temperature of a flashlight?
Color temperature affects how the light appears: below 2000K gives a dim, candlelight-like glow; 2000K-3000K is a soft, often yellowish white; 3100K-4500K is a bright white; 4600K-6500K is a bright blue-white similar to daylight; 6500K and up has a b
Am I allowed to do modifications to my Fenix flashlight?
Doing any modifications to your Fenix flashlight will void the warranty.
Are Fenix flashlights waterproof?
Most Fenix flashlights are waterproof and many others are water resistant. Please check the IP rating on the LED flashlights you're interested in to determine if it's waterproof. IP Ratings: IP66 - the flashlight is "dust tight" and protected against
Are Fenix headlamps waterproof?
All Fenix headlamps are highly water resistant. Some are IP68 rated waterproof which means they could be submerged in two meters of water for 30 minutes and be fine. Some are IP67 rated waterproof which means they could be submerged in one meter of w
Are Fenix products made in the USA?
No, Fenix products are manufactured in China by Fenix Light Limited. Fenix-Store.com is one of two authorized brand-name resellers in the United States. Fenix-Store is owned and run by Fenix Light Store LLC, a service disabled, veteran owned small bu
Are there instructions on how to take apart my Fenix flashlight?
Fenix flashlights are not designed to be dismantled. Please don't dismantle the flashlight as taking the flashlight apart will void the warranty.
Can Fenix AA and AAA flashlights use Energizer lithium batteries?
Yes, all of our AA and AAA Fenix flashlights will accept Energizer lithium batteries. You can find powerful AA powered flashlights with many features, perfect for professional work, EDC, survival kits, and more. Check out the Fenix-Store.com website