Can I change the shipping address after placing my order?Updated 41 minutes ago
If your order has not yet shipped, we may be able to update the shipping address for you. Please call us, message us, or email us as soon as possible so we can try to stop the item from being shipped before the address is update.
Please provide the new/corrected address details including recipient name, any apartment or suite number, and a contact phone number for the carrier. Once confirmed, we will update the address and notify you.
However, if your order is already shipped, we will not be able to change the shipping address. If this happens, we will typically have to wait for the item to be returned to us before we can process a replacement order. If you need the item quickly, you can always place a new order and we can refund the original order if/when it is returned to us.
Please contact the customer support team for additional questions or assistance.