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Fenix HL12R Troubleshooting StepsUpdated a year ago

  • Click and hold the power switch for .5 seconds. A single click will not turn the light on, you must hold the button down.

After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:

  • If you purchased this product directly through Fenix-Store.com less than a year ago, please click here to submit a return. You can find your order number on your account page.
  • If you purchased this product directly through Fenix-Store.com over a year ago, please click here to fill out our Return Authorization form.
  • If you purchased this product from another store or a different Fenix distributor, please click here to fill out our Return Authorization form.
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