Fenix HL40R Troubleshooting StepsUpdated 2 years ago

• Make sure to hold down the power button for .5 seconds. Just clicking the button will not turn it on. It must be held until the light activates.
• If the light flashes a few times then goes off, you are likely in the lockout mode. Click and hold both switches simultaneously for 3 seconds to deactivate the lockout.
• If the light turns off after a short amount of time, you may be accidentally activating the burst mode instead of just turning on the standard mode. Burst mode is activated by holding down the General switch for 1.2 seconds. After a set amount of time the light will drop to the setting it was previously on, or it will turn off if it was previously off.

After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:

• If you purchased this product directly through Fenix-Store.com less than a year ago, please click here to submit a return. You can find your order number on your account page.
• If you purchased this product directly through Fenix-Store.com over a year ago, please click here to fill out our Return Authorization form.
• If you purchased this product from another store or a different Fenix distributor, please click here to fill out our Return Authorization form.