Fenix Support logo
Fenix Support logo

All articles

Fenix UC01 Troubleshooting StepsUpdated a year ago

  • If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light.
  • Click and hold the power switch for .5 seconds. A single click will not turn the light on, you must hold the button down.
  • If the charging indicator is showing constant green while it is plugged in but the light is not working, the battery may be bad.

After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:

  • If you purchased this product direct through Fenix-Store.com over a year ago, please click here to fill out or Return Authorization form.
  • If you purchased this product from another store or a different Fenix distributor, please click here to fill out our Return Authorization form.
Was this article helpful?
Yes
No