What does the Protection Plan cover?Updated 13 days ago
The protection plan covers your light in the event of any non-manufacturing defects. This most commonly refers to if the light is dropped or otherwise damaged during use. It is easy to file a claim on the Extend Claims Center (https://customers.extend.com/en-US/). If your light has a problem that is not covered under the standard Fenix warranty, please do not contact Fenix-Store.com. File a claim with Extend using the link above. If your light has a manufacturing defect that is covered under the Fenix warranty, you should contact us at Fenix-Store directly or submit a warranty claim through our Warranty and Repair page (https://fenix-store.com/pages/warranty-info). If you aren't sure if your problem is covered by Extend or not, file a claim with them first. If your claim is declined, you should then contact Fenix-Store.