What should I do if my order arrives with missing or incorrect items?Updated 14 days ago

If you receive incorrect items or are missing parts of your order, please report it within 30 days of receipt (later reports cannot be accepted) by filing a claim through our claims and returns portal (https://fenix-store.com/apps/redo/account/login). Additionally, please contact our customer support team to let us know and we will get the correct item shipped out as soon as possible.