What should I do when the CL28R needs repair?Updated a year ago
1. 15-day replacement: Fenix will replace identical or equal products with documented manufacturing defects within 15 days of purchase.
2. 2-year free repair: Fenix will repair a lantern free of charge within 2 years of purchase if problems develop with normal use.
3. Lifetime maintenance: If repair is required after 2 years from the date of purchase, Fenix will charge for parts. The total repair fee is dictated by the cost of the replaced materials.
4. Warranty certificate: Please keep the warranty card in contacting the authorized distributors for after-sale maintenance, Fenix will provide service support to the distributors.
For more detailed information, please check:
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