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What does "manual verification" mean on my order status?Updated 2 years ago

If your order status says "manual verification," this means there is something on your order that we need to double check before shipping. For example, the shipping address may need to be verified. If necessary, a team member may contact you via phone or via the email address [email protected]. This process shouldn't take too long, and your order will be processed and prepared for shipping immediately upon completion of the verification process.

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