Why am I receiving an email/call/text from NoFraud to confirm a transaction?Updated 8 months ago
Don't worry! We work with a third-party fraud prevention platform called NoFraud to protect ourselves and our customers from fraudulent purchases. If you are being contacted by someone on the NoFraud team it means that something about your purchase raised a red flag in their automated system. The team at NoFraud will reach out to verify details about your transaction and your order will be processed and shipped when the verification process is complete. This process does not usually take long. You may reach out to our in-house customer service team with any questions via the contact form.
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