Fenix Support logo
Fenix Support logo

All collections

Fenix Rewards Program

11 articles

Articles

Fenix Rewards Program

Our loyalty reward program will allow you to earn reward points called Lumen Bucks. You must have an account on our Fenix-Store.com site before you can start earning points. You will automatically be signed up for the program when you create an accou

How does the Lumen Bucks reward program work?

With our Loyalty Program, every time you shop with us you will be rewarded Lumen Bucks which can be exchanged for future discounts and savings. For every $1 you spend with us, you receive 1 - 15 Lumen Bucks, depending on your Loyalty Tier. You can ca

What are Lumen Bucks?

Once you become a member of our Fenix reward program, you can start earning Lumen Bucks! Lumen Bucks can be thought of as 1 LB equaling $0.01 USD (one penny). The way that Lumen Bucks differ from real money is that you must "cash in" or "purchase" re

How do I access my Fenix-Store reward points?

You can click here to go to the main rewards page. Once you have logged in you will see your Lumen Bucks balance. Scroll down a bit until you see this section which shows you how many points you have:. Click "Redeem Now" to be taken to the redemption

How do I refer a friend?

To refer a friend and receive a reward, please follow these steps:.

What can I get with my Lumen Bucks reward points on the Fenix store?

Points can be used for coupons! For example, 500 points will give you a $5 coupon off your next purchase. 1000 points will give you $10 off your next purchase. There are more options for your Lumen Bucks to save money on awesome flashlights! Check yo

Does my online account show my Lumen Bucks reward point balance?

To see your Lumen Bucks balance, go to this page. You'll need to log in if you aren't already! On the same page you'll be able to redeem your points for rewards as well!

Can I cancel a Lumen Bucks coupon and have the points added back to my account?

Coupons generated from reward points don't expire, so there is no need to cancel the code. You can just use it next time you're shopping with us!. If you still want to get the points refunded, we can cancel the coupon as long as it has not been used.

What are the differences between the Reward Program's VIP Club Tiers?

The Fenix-Store rewards program has 4 tiers. Everyone is automatically placed in the first tier when they sign up for an account with us! In the first tier, Fenix Store Friend, you'll get 1 point per dollar spent and we'll lower the minimum purchase

How do I earn Lumen Bucks reward points?

Lumen Bucks are awarded for a variety of activities! Most commonly, you'll earn points every time you make a purchase. The number of points earned depends on what VIP tier you are in. But that's not the only way to earn points! You can earn plenty of

How do I redeem my Lumen Bucks rewards points?

You can click here to go to the main rewards page. Once you have logged in you will see your Lumen Bucks balance. Scroll down a bit until you see this section which shows you how many points you have:. Click "Redeem Now" to be taken to the redemption