Troubleshooting: Flashlights
Fenix E01 Troubleshooting Steps
Click and hold the power switch for .5 seconds. A single click will not turn the light on, you must hold the button down. If the remote switch is not working, please confirm that it is plugged in fully. It can be difficult to plug in all the way...
Fenix E01 V2 Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery is inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight. Confirm that...
Fenix E02R Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery is inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight. Confirm that...
Fenix E03R Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. If the charging indicator is showing constant green while it is plugged in but...
Fenix E05 Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. Click and hold the power switch for .5 seconds. A single click will not turn...
Fenix E11 Troubleshooting Steps
Confirm that your battery is good. Try using the battery(ies) in another device. Confirm that the battery is inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight. Confirm...
Fenix E12 Troubleshooting Steps
Confirm that your battery(ies) are good. Try using the battery(ies) in another device. Confirm that the battery(ies) are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix E15 Troubleshooting Steps
Confirm that your battery is good. Try using the battery in another device. Confirm that the battery is inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight. Confirm that...
Fenix E18R Troubleshooting Steps
Confirm that your battery is good. Try using the battery in another device. Confirm that the battery is inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight. Confirm that...
Fenix E25UE Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. Confirm that your batteries are good. Try using the battery in another device....
Fenix E28R Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight. Confirm...
Fenix E35UE Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. If the charging indicator is showing constant green while it is plugged in but...
Fenix FD20 Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix FD41 Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix LD02 V2 Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix LD09 Troubleshooting Steps
These troubleshooting steps are shared between the new LD02 V2 as well as the discontinued original LD02Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light...
Fenix LD12 Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix LD15R Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix LD22 V2 Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. Confirm that your batteries are good. Try using the battery in another device....
Fenix LD32 UVC Troubleshooting Steps
These steps are consistent for all models of the LD22. Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+)...
Fenix LD75C Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix LR40R Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the batteries are inserted into the light facing the correct directions. 2 batteries should go in positive (+) side toward the head (LED) and 2 should go...
Fenix MC11 Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. Confirm that your batteries are good. Try using the battery in another device....
Fenix PD25 Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix PD32 V2 Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix PD35 V3 Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix PD35TAC Troubleshooting Steps
These troubleshooting tips will work for the PD35 V3 as well as the discontinued PD35 V2 and original PD35Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light...
Fenix PD36R Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix PD40R V2 Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix RC05 Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. Confirm that your batteries are good. Try using the battery in another device....
Fenix RC09 Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. Confirm that your batteries are good. Try using the battery in another device....
Fenix RC11 Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. Confirm that your batteries are good. Try using the battery in another device....
Fenix RC15 Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. Confirm that your batteries are good. Try using the battery in another device....
Fenix RC20 Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. Confirm that your batteries are good. Try using the battery in another device....
Fenix RC40 Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. Confirm that your batteries are good. Try using the battery in another device....
Fenix SD11 Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. Confirm that your batteries are good. Try using the battery in another device....
Fenix SD20 Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix TK09 Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix TK11 TAC Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix TK15UE Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix TK16 V2 Troubleshooting Steps
These troubleshooting tips work with the TK15UE as well as the older discontinued TK15Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct...
Fenix TK20R Troubleshooting Steps
If your light won't turn on be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. Confirm that your batteries are good. Try using the battery in another device. Confirm that the...
Fenix TK22 V2 Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. If your light turns on when it is plugged in, check to make sure that the tail...
Fenix TK22UE Troubleshooting Steps
These troubleshooting tips will work for the TK22 V2 as well as the discontinued original TK22Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the...
Fenix TK25 Troubleshooting Steps
These troubleshooting tips will work for the Fenix TK22UE. Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+)...
Fenix TK26R Troubleshooting Steps
These troubleshooting tips apply for all versions of the TK25Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive...
Fenix TK30 Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. Confirm that your batteries are good. Try using the battery in another device....
Fenix TK32 Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix TK35 Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix TK35UE Troubleshooting Steps
These troubleshooting tips work for the current and older versions of the TK35Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct...
Fenix TK47 Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. One should be positive (+) side up and the other should be negative (-)...
Fenix TK47UE Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix TK65R Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix TK72R Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. Note that sometimes the insulation piece can come off off the battery and get...
Fenix TK75 Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. Confirm that your batteries are good. Try using the battery in another device....
Fenix UC01 Troubleshooting Steps
These troubleshooting tips work for the current TK75 2018 Edt. as well as older discontinued versions. Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light...
Fenix UC02 Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. Click and hold the power switch for .5 seconds. A single click will not turn...
Fenix UC30 Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. If the charging indicator is showing constant green while it is plugged in but...
Fenix UC35 V2 Troubleshooting Steps
These troubleshooting steps work for all versions of the UC30. If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. If the charging...
Fenix UC40UE Troubleshooting Steps
Steps for the Fenix UC35 V2If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. If the charging indicator is showing constant green...
Fenix UC52 Troubleshooting Steps
If your light won't turn on or won't charge, be sure to remove the plastic insulation disc (please watch video) inside the flashlight body as soon as you get the light. If the charging indicator is showing constant green while it is plugged in but...
Fenix WF05E Troubleshooting Steps
Click and hold the power switch for .5 seconds. A single click will not turn the light on, you must hold the button down. If the light flashes and does not turn on you may be in the Lockout mode. Press and hold both switches at the same time for 3...
Fenix WF11E Troubleshooting Steps
Confirm that your battery(ies) are good. Try using the battery(ies) in another device. Confirm that the battery(ies) are inserted into the light facing the correct direction. The Positive (+) side should be toward the head (LED) of the flashlight....
Fenix WF30RE Troubleshooting Steps
Confirm that you are using compatible batteries. The WF11E can only use: Energizer E91, Duracell MN1500, Rayovac 815 AA 1.5V Alkaline Batteries. Confirm that the batteries you're using are the same brand and capacity. Different brands and/or...
Fenix WT20R Troubleshooting Steps
Because of the nature of this flashlight, there are no troubleshooting steps available. If your light is still not working after these steps, visit our Warranty and Repair page (https://fenix-store.com/pages/warranty-info) to review the policy and...
Fenix WT25R Troubleshooting Steps
Confirm that your batteries are good. Try using the battery in another device. Confirm that the battery/batteries are inserted into the light facing the correct direction as indicated in the battery compartment. Confirm that there is only one...
Fenix WT50R Troubleshooting Steps
Please ensure that you are holding down the button for half a second to turn the flashlight on. Quickly pressing the button will not turn the flashlight on. If your light won't turn on or won't charge, be sure to remove the plastic insulation disc...