Tips to keep your light operational.
Unfortunately, the Fenix LD20 LED flashlight has been discontinued and parts are no longer made for this model. All LD20s are no outside of the full-coverage warranty period. Please contact us to discuss additional options.
The first thing to do will be of course to remove the corroded batteries. Then wipe out all areas exposed to corrosion with a clean cloth or paper towel. Next make a thick solution of baking soda and water. Using an old toothbrush or some other kind
No, you are not able to get into the head of the flashlight to change the bulb without disassembling the flashlight which would void the warranty.
No, all Fenix flashlights have reverse polarity protection which will protect both the batteries and flashlight if you insert the batteries the wrong way.
We do not carry replacement lenses, but we do offer replacement head pieces and other flashlight parts. Please reach out to our customer service department with your flashlight's serial number if you're interested in purchasing a flashlight part.
We are not able to sell extra parts for flashlights. If you have a light that has a defective part please first search in the top left of this page for troubleshooting steps for your model, then follow the instructions on the bottom of that page if t
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
These steps work for all versions of the BC30R. After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below:
These troubleshooting steps are shared between the new LD02 V2 as well as the discontinued original LD02. After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below:
These steps are consistent for all models of the LD22. After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
These troubleshooting tips will work for the PD35 V3 as well as the discontinued PD35 V2 and original PD35. After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
These troubleshooting tips work with the TK15UE as well as the older discontinued TK15. After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
These troubleshooting tips will work for the TK22 V2 as well as the discontinued original TK22. After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below:
These troubleshooting tips will work for the Fenix TK22UE. After you have completed the above troubleshooting steps, if your light is still not working please click one of the two links below:
These troubleshooting tips apply for all versions of the TK25. After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
These troubleshooting tips work for the current and older versions of the TK35. After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
These troubleshooting tips work for the current TK75 2018 Edt. as well as older discontinued versions. After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
These troubleshooting steps work for all versions of the UC30. After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
Steps for the Fenix UC35 V2. Additional step for original UC35. After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
Because of the nature of this flashlight, there are no troubleshooting steps available. Please click one of the links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the two links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the links below to request a repair:
After you have completed the above troubleshooting steps, if your light is still not working, please click one of the links below to request a repair:
If you have not already done so, the first thing you need to do is open the battery compartment and take the battery out. Down in the battery compartment, there is a little piece of black plastic. It is flat and round. Throw that away. Then put the b
You will simply just work your fingers underneath the pocket clip until you have a good enough grip and then all you do is just pull until it comes off. No fancy way of getting it off, just need to pull it off. The clip should be able to withstand th
Using a pair of needle nose pliers or snap ring pliers, insert the pliers into the holes of the snap ring. Gently squeeze to bring the sides of the snap ring together and lift it out of the flashlight.
Unfortunately, there is not always a lot that can be done if a battery becomes stuck in your flashlight. You can use the RA request form to request a return authorization number and we will do our best to remove the battery or replace parts if we are
First, try out a new battery as dropping the flashlight can sometimes damage the protection circuit inside the battery which would prevent the battery from working. If trying out a new battery doesn't help, contact our warranty department by submitti
This could be an issue with the charger or the battery. To determine which product is faulty, try putting the battery on a different charger to see if it works. If the battery charges on the second charger, but not on your Fenix charger then the Feni
Unfortunately there is not always a lot that can be done if a battery becomes stuck in your flashlight. You can use the RA request form to request a return authorization number and we will do our best to remove the battery or replace parts if we are
First, make sure that the wireless remote switch is synced properly with the bike light. To sync up the wireless remote switch to the BC30 V2 bike light, make sure the remote and light are within 1.5 meters of one another. Next, press and hold the fu
For this particular issue, please reach out to our warranty department by filling out this RA request form and they would be happy to assist you with your Fenix lantern.
For this particular flashlight issue, please follow the instructions listed on our Troubleshooting page.
For this particular issue, please reach out to our warranty department by submitting this RA request form and we'll be happy to assist you.
First, we recommend trying out the troubleshooting steps for your specific light model. In the search bar, type your model in and find the article that says "Troubleshooting Steps For Your Light." Please go through the troubleshooting steps and if th
No, this is not a normal function and can mean that your Fenix flashlight has a defective control chip. To see if this is the case, we recommend moving forward with warranty. Please fill out this RA request form to get started on the warranty process
First, please check that the batteries in your flashlight are good and fully charged. If this does not seem to resolve the issue, please contact our warranty department by submitting an RA request form.
For this particular issue, please contact our warranty department by submitting this RA request form and we will be happy to assist you.
Check to see if your Fenix flashlight has a lockout option. Many Fenix lights, especially those with just a side switch operation, have a lock out feature to prevent accidental activation. Please check the product information page or the user manual
First, make sure your battery is fully charged, that is the most common cause for the flashlight being stuck on the lower settings. If that doesn't work, please search our FAQs for your flashlight model to find the troubleshooting page. If the troubl
First, make sure your battery is fully charged, that is the most common cause for the flashlight being stuck on the lower settings. If that doesn't work, please search our FAQs for your flashlight model to find the troubleshooting page. If the troubl
To help with this particular flashlight issue, please watch this video.
It is possible that the siwtch is just loose. Please view the video on the general troubleshooting your flashlight page to see how to tighten the switch. If this does not help, please fill out this RA request form to start the warranty process.
For this particular issue, we recommend trying out a new battery to see if this fixes the issue. If it doesn't, please contact our warranty department by submitting this RA request form and we'll be happy to assist you.
For this particular issue, please reach out to our warranty department by filling out this RA request form and they would be happy to assist you with your Fenix flashlight.
Please follow these troubleshooting steps found on this page and if they don't work, follow the RA request instructions on the same page.
Please search our FAQs for your flashlight model to find the troubleshooting page. If the troubleshooting doesn't help, please contact our warranty department by filling out the RA request form found at the bottom of the troubleshooting page.
Please search our FAQs for your headlamp model to find the troubleshooting page. If the troubleshooting doesn't help, please contact our warranty department by filling out this RA request form found at the bottom of the troubleshooting page.
Please search our knowledgebase for your specific light model and click on the troubleshooting steps for that model. For example, if you have the Fenix PD35 V2, type that into the search bar and click on "Fenix PD35 V2 Troubleshooting Steps.". Please
For this particular issue, it would be best to go through warranty. Please fill out this RA request form to get started and we'd be happy to assist you.
If it's feeling stiff then you can go ahead and lube it with silicon grease which should help.
First, check the Fenix TK16 troubleshooting page. If these steps don't help, please reach out to our warranty department by filling out this RA request form and they would be happy to assist you with your Fenix flashlight.
First, please test the wall adapter and charge cable you are currently using with another device that you can charge to see if the charge cable or wall adapter is faulty. Next, try a different charge cable or wall adapter to see if this fixes the iss
First, try to use a different charging cable and a different AC adapter to see if this fixes the problem. If it doesn't, try the charging cable and AC adapter with a different device to ensure that they are functioning properly. If that doesn't help
Please search our FAQs for your Fenix light model to find the troubleshooting page. If the troubleshooting doesn't help, please contact our warranty department by filling out the RA request form found at the bottom of the troubleshooting page.
The lens is not covered under warranty, but if you submit an RA request using this form, you can send your flashlight to us and we'll replace the head of it for a small fee determined by the model of the flashlight.
Unfortunately this was a defect that was found with some of the first generation TK20R lights. Please fill out the RA request form to send the light in for repair
For this particular issue, please reach out to our warranty department by filling out this RA request form and they would be happy to assist you with your Fenix flashlight.
If you're hearing a rattle in your Fenix light's tail cap, it's most likely a loose tail switch. The good news is that this is an easy fix that you can do at home. Please look into our flashlight troubleshooting page that details how to tighten a tai
No, this is not normal for any of our Fenix flashlights. Please contact our warranty department by submitting this RA request form and we'll be happy to assist you.
For this particular issue, please contact our warranty department by submitting this RA request form and we'll be happy to assist you.
Follow these steps to troubleshoot:. 1. Remove the tailcap2. Look on the inside of the tailcap and you may see a silver o-ring with two little indentions in it.3. Take a spanner wrench or needle-nose pliers and place the tips in the little indenti
We would recommend using some petroleum jelly or vaseline, but apply a VERY light amount so it does not interfere with the battery connection.
For this particular issue, please reach out to our warranty department by filling out this RA request form and they would be happy to assist you with your Fenix flashlight.
The step-down feature depends on the environment you are using it in. If it is hot outside, the light has internal and external heat coming into play. When it is cold outside, that helps keep the light cool. The reason it drops down is for safety pur
If the battery was left too long inside the flashlight without being charged, it's possible the battery is in deep-discharge. In this case, you probably would need to purchase a new battery but you may be able to revive it with an external battery ch
While it's not common, condensation getting under the lens can happen. Sometimes moisture gets trapped under the lens during manufacturing. When heated up by the light, condensation can form. Also, moisture can get into the light anytime the light is